Reviews of Américas Granada Hotel 4 stars
Avenida Gomes Freire, 530, Centro, Rio de Janeiro, CEP 20231-015, Brazil
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Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in June 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewGreat staff!
Internet connection was slow, gym equipments were broken, and sauna was not functioning.
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewGreat staff, good breakfast and complete gym
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewBreakfast
Linens terrible, no blanket (i asked for one several times), towels very old and rough, asked for extra pillow and it was denied because the room had 1 pillow per person, staff at reception very rude. I staied before in this hotel and liked it, but the quality has decreased significantly.
Reviewed: 8 July 2025 · Stayed in April 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewSpacious room, close to bars and markets. Nice breakfast.
It was dirty and a bit old.
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewBreakfast was good. Although I stay like 10 days. So it became boring the last days, as it is the same menu every day. I got the double bed i requested. The room and bathroom are big, even with 3 suitcases and all. Everything looks quite new and clean.
The 2 ladies at the front are all time in a bad mood. Seems reluctant to help me. Even with simple standard things like checkout, and paying for a tour. Everytime I greet them in Portuguese, they would give me a forced awkward smile back. In the end I will avoid passing their counter and avoid any eye contact.
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewMore racks would be fine, the breakfast was nice, with a lot of fruits.
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewThe staffs were nice
The place was full of mold. Couldn’t open the windows, it was blocked by an old mattress on the other side of it. The air conditioner wasn’t working properly.
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewBreakfast was great, room very comfortable. Location good.
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewThe bed quality Hot shower with really hot water
The breakfast room
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewThe stuff is really great Diego was super nice I really live this place👌👌
Reviewed: 8 May 2025 · Stayed in April 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 April 2025 · Stayed in March 2025
Verified reviewBreakfast starts very early, really good for the ones having a flight from Santos Dumont
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewLocation
We found bed bugs in our room, which was really disappointing. They did change our room, but the overall service was poor. The sauna wasn’t working even though I informed them an hour in advance as they advised. The pool was cold. On the positive side, the views were nice, the location was great, and the included breakfast was average.
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in March 2025
Verified reviewAmazing
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewIt was great, got an early check in, we were very tired so we appreciate the courtsey so much!
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 5 April 2025 · Stayed in March 2025
Verified reviewGreat restaurants, good amenities overall, staff is very kind and helpful.
Location is great but don’t wander around the streets at sunset.