Reviews of H4 Hotel Opera Jardins 4 stars
1756 Alameda Lorena, Jardim Paulista, Sao Paulo, CEP 01424-002, Brazil
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewThey made the effort to provided an external laundry service
No laundry service included in the hotel
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewBreakfast was good. Coffee could bê better, offering the alternative of doublé expresso.
The controls of the tv, that were not good.
Dear Tharcisio, Thank you for your positive feedback. We’re glad to hear you had a very good stay with us. We appreciate your comments about the breakfast and will certainly consider improving our coffee options, including the possibility of offering double espresso. Regarding the TV remote controls, we apologize for any inconvenience and will review this to enhance our guest experience. We hope to welcome you back soon! Warm regards, Claudio Longatti General Manager
Dear Tharcisio, Thank you for your positive feedback. We’re glad to hear you had a very good stay with us. We appreciate your comments about the breakfast and will certainly consider improving our coffee options, including the possibility… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewJust an overall good place with excellent location.
Dear Vidar, Thank you for your review and for sharing your impressions with us. We're pleased to know you had a good overall experience and especially appreciated our excellent location. Your feedback is valuable, and we’ll continue working to improve every aspect of our service to ensure an even better stay next time. We hope to welcome you back in the future! Warm regards, Claudio Longatti General Manager
Dear Vidar, Thank you for your review and for sharing your impressions with us. We're pleased to know you had a good overall experience and especially appreciated our excellent location. Your feedback is valuable, and we’ll continue w… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe location was great.
Gym was limited..one treadmill Struggled with the in room coffee machine. No milk offered.
Dear Alex, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our excellent location, the comfort of your room, and that you found your stay worthwhile. We appreciate your comments regarding the fitness center and the in-room coffee machine. Your observations are important to us and will be shared with our team as we work to improve our guest experience. We’ll also look into the availability of milk for the in-room coffee setup. We hope to have the opportunity to welcome you back in the future! Warm regards, Claudio Longatti General Manager
Dear Alex, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our excellent location, the comfort of your room, and that you found your stay worthwhile. We appreciate your comments regarding the … Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewWiFi, location and size of the apartment
Price for the first night was much higher than the price for the second night.
Dear Bastiaan, Thank you very much for choosing to stay with us and for your kind review. We’re glad to know you enjoyed the location, Wi-Fi, and the spaciousness of the apartment. Regarding the difference in nightly rates, we’d like to clarify that our pricing is dynamic and may vary depending on hotel occupancy and market demand. This allows us to stay competitive and adjust our offers according to availability. We truly hope to welcome you back soon! Warm regards, Claudio Longatti General Manager – H4 Hotel Opera
Dear Bastiaan, Thank you very much for choosing to stay with us and for your kind review. We’re glad to know you enjoyed the location, Wi-Fi, and the spaciousness of the apartment. Regarding the difference in nightly rates, we’d like to c… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewGreat location and neighborhood, value for money, spacious apartment with closet and living room, good for work or leisure,
Two elevators but only one working, linens could be better.
Dear Tatiana, Thank you for your kind review and for highlighting so many positive aspects of your stay, such as our location, comfort, and overall value for money. We're truly glad to hear you enjoyed the apartment and found it suitable for both work and leisure. We apologize for the inconvenience caused by one of the elevators being temporarily out of service. Please rest assured that our maintenance team is already working diligently to restore it to full operation as soon as possible. We hope to welcome you back again soon! Warm regards, Claudio Longatti - General Manager
Dear Tatiana, Thank you for your kind review and for highlighting so many positive aspects of your stay, such as our location, comfort, and overall value for money. We're truly glad to hear you enjoyed the apartment and found it suitabl… Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewN/A
I was given a room that was not okay. I was moved to a better one next day.
Dear Maria, Thank you for taking the time to share your feedback. We're glad to hear that you appreciated our excellent location and that we were able to provide you with a more suitable room the following day. We sincerely apologize for the initial inconvenience and understand how important it is to feel comfortable from the moment you arrive. Please know that we are currently working on improvements to our facilities to enhance the overall guest experience. We value your comments and hope to welcome you back for a stay that exceeds your expectations. Best regards, Claudio Longatti General Manager
Dear Maria, Thank you for taking the time to share your feedback. We're glad to hear that you appreciated our excellent location and that we were able to provide you with a more suitable room the following day. We sincerely apologize … Show more
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 April 2025 · Stayed in March 2025
Verified reviewReviewed: 4 April 2025 · Stayed in April 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewLocation is perfect.
Dear Mr. Marcus, Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re delighted to know that you enjoyed your stay and that our location contributed positively to your visit. It’s always a pleasure to welcome guests like you, and we truly appreciate your kind words. We hope to see you again very soon! Best regards, Claudio Longatti General Manager
Dear Mr. Marcus, Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re delighted to know that you enjoyed your stay and that our location contributed positively to your visit. It’s alw… Show more
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewVery well located in one of the safest zones of the city with a lot of options to eat and have a drink close by
Hello, Ricardo! Thank you for your feedback! We're happy to know you enjoyed the excellent location of our hotel, situated in one of the safest areas of the city with plenty of dining and drinking options nearby. We hope to welcome you again soon. Best regards, Claudio Longatti General Manager
Hello, Ricardo! Thank you for your feedback! We're happy to know you enjoyed the excellent location of our hotel, situated in one of the safest areas of the city with plenty of dining and drinking options nearby. We hope to welcome you… Show more
Reviewed: 11 March 2025 · Stayed in March 2025
Verified reviewReviewed: 9 March 2025 · Stayed in March 2025
Verified reviewLocation
Hello, Maria! Thank you for your feedback. We're glad to hear that you enjoyed the location of our hotel. We apologize for the issues you encountered with the service, cleanliness, and comfort during your stay. Your comments are important to us, and we're working on improving these areas to provide a better experience for our future guests. We hope to welcome you back soon with an improved stay. Best regards, Claudio Longatti General Manager
Hello, Maria! Thank you for your feedback. We're glad to hear that you enjoyed the location of our hotel. We apologize for the issues you encountered with the service, cleanliness, and comfort during your stay. Your comments are import… Show more
Reviewed: 3 March 2025 · Stayed in February 2025
Verified reviewReviewed: 1 March 2025 · Stayed in February 2025
Verified reviewRoom was very spacious and clean. Internet was excellent. A number of TV channels in English were available. Area was good to get to local attraction. Staff were generally quite helpful. Breakfast was very good, and nice that they cook your eggs to your liking. I’d stay here again if staying in São Paulo.
I would only be nit-picking, as everything was fine. Found it a little odd an air conditioner only located in bedroom, not lounge as well. Took a long time for lounge to cool down, but bedroom was great to sleep in in the hot weather.
Hello, Adam! Thank you for your wonderful feedback. We're glad to hear that you enjoyed your spacious and clean room, as well as the excellent internet and TV channels in English. It's also great to know that our team was helpful and that you enjoyed the breakfast with freshly cooked eggs. We appreciate your observation about the air conditioning in the lounge area. We’ll take that into consideration to improve the overall comfort for our guests. We look forward to welcoming you back the next time you’re in São Paulo! Best regards, Claudio Longatti General Manager
Hello, Adam! Thank you for your wonderful feedback. We're glad to hear that you enjoyed your spacious and clean room, as well as the excellent internet and TV channels in English. It's also great to know that our team was helpful a… Show more
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewDear Tharcisio, Thank you so much for your kind words and for taking the time to share your experience with us. We are truly delighted to hear that you enjoyed your stay and appreciated our staff, cleanliness, location, and overall comfort. Your positive feedback is a great motivation for our entire team, and we hope to have the pleasure of welcoming you back again soon. Warm regards, Claudio Longatti General Manager
Dear Tharcisio, Thank you so much for your kind words and for taking the time to share your experience with us. We are truly delighted to hear that you enjoyed your stay and appreciated our staff, cleanliness, location, and overall comfort… Show more