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  5. Reviews of HIGI HOTEL SÃO PAULO

Reviews of HIGI HOTEL SÃO PAULO This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Rua Marquês de Itu 816 - HIGI HOTEL, Consolação, São Paulo, CEP 01223-000, Brazil

#52 of 958 hotels in São Paulo

Guests' Choice

Review Score

Based on 66 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.3

  • Facilities

    9.0

  • Staff

    9.4

  • Value for money

    8.6

  • Free Wifi

    8.9

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Showing 1 - 25

  • Reviewed: August 28, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night

    Everything was great! The cuscuz as an option for breakfast was amazing!

    Stayed in August 2025

  • Reviewed: July 30, 2025

    10
    Great location, friendly staff and delicious breakfast!
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The breakfast was outstanding. Delicious and the service was excellent. Mario and Fernando were attentive and helpful. The venue was always clean and the food was well prepared. The portions were satisfying. The location was ideal about 8 minutes walk to the Mackenzie Presbyterian University and lots of local restaurants within walking distance. Great hotel.

    Stayed in July 2025

  • Reviewed: July 28, 2025

    9.0
    Best option in the region
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    I was expecting the standard breakfast system and menu, with some options as selfservice and what I got was a menu, with some options paid apart. It was a bit frustrating, but everything else was great

    Percect cleaned, standard appartment with ar conditioner and everything as we need for a confortable night. The location and the staff are great.

    Stayed in July 2025

  • Reviewed: July 1, 2025

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    No towels in the gym/pool area.

    The cafe was beautiful and had incredible coffee and breakfast options. The staff was super friendly and helpful.

    Stayed in July 2025

  • Reviewed: June 14, 2025

    8.0
    modern, clean, well located.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    lighting in the room is very bad. just one source by the headboard, uncomfortable to light on and off (besides one table lamp). bathroom amenities are very limited, missing an important item as a cap shower. water in the sink of the bathroom is quite annoying, for it releases short jats, and you have to keep pushing it.

    breakfast was good. nevertheless limited, in amount, since you are allowed to choose ‘combos’, in small portions. it is not a buffet. you can not drink as much coffee as you wish. just one cup. beds and bedsheets are quite comfortable. bathroom is very large and comfortable. staff was very kind with the allowance of a late check out without a fee.

    Stayed in June 2025

  • Reviewed: May 7, 2025

    9.0
    Very good will come back!
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast is too little choice.

    Very brand new hotel. Near restaurants. Staffs are nice. Check out at 12 is so nice.

    Stayed in May 2025

  • Reviewed: May 5, 2025

    8.0
    Pleasant stay
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No facilities for boiling water for tea or coffee in the room . The breakfast is very basic needs to be improved

    Very efficient staff . Friendly and helpful

    Stayed in April 2025

  • Reviewed: May 3, 2025

    8.0
    Comfortable stay
    • Business trip
    • Solo traveler
    • Apartment - Disability Access
    • Stayed 11 nights
    • Submitted from a mobile device

    Breakfast

    Location

    Stayed in April 2025

  • Reviewed: April 17, 2025

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff were very helpful and exceptionally pleasant.

    Stayed in March 2025

  • Reviewed: March 26, 2025

    9.0
    Wonderful
    • Business trip
    • Travelers with friends
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is new and very clean despite the soft opening and on going construction we had everything we needed for our stay.

    Very excellent location, the staff is very helpful and accommodating....loved our reception they treated us well despite the language barrier, nimemapenda na Asante to all staff.

    Stayed in March 2025

  • Reviewed: March 20, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No kettle and no hairdryer in the room.

    Quiet and comfortable rooms.

    Stayed in March 2025

  • Reviewed: February 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Could have had more breakfast options.

    Super kind and helpful staff.

    Stayed in February 2025

  • Reviewed: February 13, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Valor for money

    Stayed in January 2025

  • Reviewed: February 4, 2025

    9.0
    Good short stay in Sao Paolo.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing. All was good

    All of the staff were friendly and welcoming even though they all didn’t speak English! And we don’t speak Portuguese!! Every one was helpful and cheerful.

    Stayed in January 2025

  • Reviewed: January 21, 2025

    8.0
    Good hotel with a decent breakfast
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 2 nights

    The room wasn't sound-proof; I could hear the street noise through the window, and very clearly hear the hallway noise through the door. The faucet in the bathroom sink is annoying: you have to press it down and it pours water for about 10 seconds and then you have to press it down again for another 10 seconds of water. I understand this design for a public bathroom but a hotel bathroom should have a normal faucet. Also, it only had cold water. Lastly, the hotel receptionists barely speak English; given that barely anyone speaks English in Sao Paulo, it would be nice for the hotel staff to speak some English to give the hotel guests some local suggestions.

    Friendly staff. The room was clean; the bed was comfortable. Hot water in the shower The A/C worked well in the heat of summer. The room came with a safe and a mini-fridge. The breakfast was surprisingly good: various options of eggs, yogurt, jam, bread, coffee, and pastry.

    Stayed in December 2024

  • Reviewed: January 15, 2025

    10
    The staff is amazing and the place is so clean !
    • Leisure trip
    • Travelers with friends
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff is extremely kind. The space is very clean and the location is convenient. You do need to plan on eating out, the kitchen is for refreshments. But I think that’s advertised.

    Stayed in December 2024

  • Reviewed: January 9, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was a bit simpler and smaller than other hotels in SP but reasonable given the lower price of this hotel. You may need to take Ubers to get around because the doorman advised us it was not very safe to be waiting or walking on the street outside at night.

    Very comfortable room. Hotel staff were extremely nice and very helpful when answering our questions. Great stay for the price!

    Stayed in January 2025

  • Reviewed: December 14, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t expect to be in a small room when I booked Suite King Size luxe. Too much expensive for same space

    Good place to stay in São Paulo. Clean, Staff Friendly. Suite king size luxo: same as the others rooms only difference is the bed size.

    Stayed in December 2024

  • Reviewed: November 7, 2024

    9.0
    Nice hotel with renovated and comfortable rooms in Higienopolis
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night

    Nothing I can think of.

    Beautifully renovated rooms. Very spacious. Very comfortable bed and pillows. The breakfast was small, but sufficient. Better than most hotels I already stayed in Sao Paulo. Reasonable price and good location in Higienópolis.

    Stayed in October 2024

  • Reviewed: October 17, 2024

    10
    We felt safe and welcome.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shower wasn’t great … we managed to get hot water but only the small shower was working properly not the main one.

    The staff was very friendly and helpful.

    Stayed in October 2024

  • Reviewed: July 15, 2024

    8.0
    Very Good
    • Business trip
    • Travelers with friends
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No hot water in lavatory

    Stayed in July 2024

  • Reviewed: December 11, 2023

    10
    Perfect
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No biggie, but the rooms could have a small closet or space for hanging clothes.

    Location is great, facilities are brand new, super clean, bed is very comfy, staff is present and polite. All in all, excellent value for money.

    Stayed in December 2023

  • Reviewed: August 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night

    Emergency light flashing all night, old aircon and had to pay for parking.

    Great upgraded hotel in a good location (walk distance to Mackenzie Uni and Veridiana pizzaria - one of the best in Sao Paulo). The aircon need updating - too big for the room and too noisy. The emergency light is annoying to sleep Staff is great and unfortunately, you need to pay for parking. Overall, a great experience.

    Stayed in August 2023

  • Reviewed: August 1, 2023

    9.0
    Worth every cent
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room for the price amazing. Breakfast a little on the light side with choices, but still okay. Showers amazing.. staff speaks English major plus for me. I will be back in September

    Stayed in July 2023

Showing 1 - 25

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