Reviews of Hostel new way

The bed is good, and the room was clean.

The shower was cold, e the “recepcionist” was super weird…

The bedroom and kitchen facilities were ok.

There were no staff on site, so couldn't ask for advice on anything. There were also only 2 other people staying there, so not very social.

Extremely friendly and helpful staff and guests, modern and tasteful deco, tranquil setting, air con in excellent working condition; very, very clean and fresh smelly limen, which were presented sealed in plastic; very safe inside and outside surroundings; excellent supermarket/bakery/restaurant around the corner - Pão de Açúcar - bus stop to Vila Mariana metro and other Stations close by; etc etc, oh, within walking distancie is the most luxurious Italian bakery Fiorella - prices sky high but worth a visit anyway! We highly recommend this beautiful hostel! Kézia is a darling of a hostess!

Loved everything. It needs a street sign board outside indicating where the place is.

Ser suite

Ser distante

✅The bed with the curtains for privacy

❌I wouldn't recommend this hostel. I am an experienced solo traveler and I never felt that UNWELCOME in an hostel. Seriously, I don't know how this hostel is rated 9.2 on Booking. ⚠️Unfriendly and weird atmosphere. ❌1 Bathroom for at least 6 people AND you are not allowed to use other bathroom that the one that they attribute you. No towel or paper napkins to dry your hands. *In the female dorm, the bathroom smelled so bad and a guest told me that they clean it once a week only. ❌ You don't really know who works at the hostel. There is nobody at the reception to help you if you need recommendations of places to visit and how to go there. ❌Some random people get VERY BOSSY on you. I say random people because you don't know if they work at the hostel or not. They tell you that you shouldn't do something when nobody was there to explain to you the rules of the hostel. It is a very weird atmosphere. I felt that I almost have to hold my breath to not be reprehended by I don't know who. ❌Use of WhatsApp, nobody is physically there for you Again, you just received message from you don't know who telling you to not do something. ❌ The room is noisy and warm. One of the guest must complain before someone gives her the remote for the AC. ❌ Location: Far from everything (Japão, new downtown, old downtown, Ibirapuera park, etc.) ❌If you don't speak Portuguese, use Google translate because they don't speak other languages.

Amazing 😍

Everything was clean and the kitchen and shared spaces were modern. The owners are very sweet and accommodating. They don’t speak English but they were extremely kind and patient.

Only one bathroom for a dorm and a private room to share. I’m the morning there was a line for the one toilet.

Hostel owner Mrs. Kezia and her staff are very caring and sincere people. the hostel's design, facilities and resting places are good. in a safe neighborhood, very close to shopping centers and supermarkets..