Didnt like the menu at the restaurant, could be much better. The menu at Fasano was very good. The food at the pool was very bad too. We tried it two days and didnt like it.

Great breakfast.

Se alojó en febrero de 2025

Modern, private,

Se alojó en febrero de 2025

Food was good but not Excellent

Staff, focus on service

Se alojó en diciembre de 2024

Great

Se alojó en agosto de 2024

The food at the sister Praia Restaurant was a bit lacking.

The location and the room we stayed in were beautiful. The service was excellent and the staff went above and beyond to deliver an incredible birthday surprise for me. The inclusive breakfasts couldn’t have been better and the meals we ate at the Fasano Restaurant were also top notch.

Se alojó en marzo de 2024

Liked everything

Beautiful hotel and location, wonderful staff

Se alojó en octubre de 2023

Contemporary and yet very cosy facilities. Absolutely beautiful grounds and great outdoor activities.

Se alojó en septiembre de 2023

Great breakfast and options for dinner. Beautiful facility and friendly staff. Absolutely breathtaking surroundings. Looking forward to being back sometime soon.

Se alojó en septiembre de 2023

we loved everything

Amazing luxurious hotel in the middle of angra dos reís.

Se alojó en marzo de 2023

not applicable

room and area environment

Se alojó en febrero de 2023

room service was a little hit and miss also dinner menu which was very similar to lunch one, could have had more options, after 3 days it was a bit repetitive .

relaxing and a beautiful location

Se alojó en febrero de 2023

Hotel is part of a busy tourist destination, right next to the beach is a marina. Water quality unfortunately quite bad (oil film on the water). 80% of the staff speaks only portuguese, which makes it hard to communicate if you are visiting from abroad. Bar tender needed 30 minutes to prepare a Bellini (one of only a few cocktails on the list) and had to ask a colleague several times. Level of professionalism not sufficient for a hotel that charges 700$+ per night.

Spacious and comfy rooms, good and fairly priced spa and huge gym.

Se alojó en enero de 2023

Beach is not the main attraction for the resort. Design of the buildings was a bit weird with open spaces and poor connections. Avoid first floor rooms with windows facing parking lot.

Sauna/ Spa/ Fitness all very good and needed as weather was poor. Dinner in main restaurant included in the rate and better than expected.

Se alojó en enero de 2023

that you get charged for the in-room coffee at a daily room price of 450$/day

the food you get is absolutely great. I rarely eat better than in Fasano Angra. TOP

Se alojó en noviembre de 2022

Nice property, staff from the restaurants and reception very good, SPA terrible, we have booked the 10 days of massage and they only Offer 2 days .. lots of excuses.. not nice and arrogant. The beach they could open before 9:00 AM . Because at 8:00 there are already guests on the beach but no towels or any service , that should be a must on a supposed 5 star hotel .

Se alojó en abril de 2025

Last year our room was exceptional, but this year we were put into a room overlooking 3 generators with lorry deliveries and terrible noise - not what I expect from a 5 star hotel. When we spoke to reception, we had to pay to upgrade. We only ate and drank at the hotel but I spent two days in bed with food poisoning which made my visit a bit of a waste of money! I am in no doubt that I ate something bad at the hotel. I was so ill that it made my taxi journey back to Rio extremely stressful, depite missing my hotel dinner/breakfasts for 36 hours! Also the hotel made a big profit on the airport transfer (over £200 one way) but we paid half this amount on the return transfer that we personally arranged, of exactly the same quality. All in all, disappointing... I am so sorry to say...

The location of this hotel is probably one of the most beautiful locations that I have ever stayed at; and once upgraded, at a charge, the view from our room was lovely. The staff were attentive but didn't seem to appreciate that 'return' customers should be looked after very well. It is important to try and elevate their experience rather than let it fall far short of the first visit. I had so looked forward to coming back to the Fasano, but sadly my second visit didn't come close to matching the first. I am so sorry...

Se alojó en enero de 2025

the room had a leak In the bathroom and it took 4 hr to adjust, and in the second night the air conditioning stopped working and we called 3 times the reception to come repair but never came, we slept we the rooms super humid. tried to explain at the reception at check out, and did not do nothing about it. really unsatisfied

the breakfast was good

Se alojó en enero de 2025

Questionable ethics on the property, with several “gorjeta espontânea” (spontaneous tips) added to several bills (including minibar!!) without our knowledge and agreement. If staff adds tips without our knowledge, I wonder what else they could be doing when we are not looking. Facilities are good but a little dated. Quality of items in the room is passable at best, not aligned with the tier of the hotel. There is a good amount of things to do but there could be more, and more clearly laid out and organised. Restaurants open too late (1pm for lunch - come on). Half board option rules out the best restaurant in the location. In summary, good potencial but serious improvement is needed to make justice to the price point and tier of the hotel. And an investigation on staff behaviour is necessary to avoid beaches of trust with tips.

Great location, good facilities, helpful staff.

Se alojó en diciembre de 2024

The food in the half board restaurant was very bad. On the third night, I did not eat it.

Staff, location, room, breakfast

Se alojó en agosto de 2024

Food choices very limited and no change of daily options Expensive Not very comfortable ambiance Location too remote to have any choices outside hotel for food or transport Beach very small

Attractive hotel Good breakfast Beautiful location

Se alojó en abril de 2023

concierge is terrible, reception is not fully responsive , sea view is not the big one

modern design, islands, boat tour, cleanliness of the room, tasty food, nice walking track

Se alojó en enero de 2023

extremely slow and inefficient concierge services food

beautiful room and lobby

Se alojó en enero de 2023

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Se alojó en julio de 2025

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Se alojó en julio de 2025