The hotel and restaurant pool bar etc are completely separate. If you get a drink at the pool you can’t charge it to your room and settle at the end it has to be paid at the pool which is unusual. Food service in general was poor with inattentive staff, better to get lunch and dinner elsewhere

Amazing hotel, great facilities, beautiful room and amazing pool area. Staff were very helpful and the area was very clean. Great location in the centre of Pipa! Breakfast had a lot of variety and was very nice, they even accommodated us on our last day when we had to leave early.

Stayed in August 2025

I enjoyed everything

Friendly staff, delicious fresh breakfast, nice pools , easy walkable location.

Stayed in July 2025

Pipa is a wonderful place

Stayed in July 2025

Construction on the room next to us woke us up very early. They should have planned for this and proactively moved us. International card wasnt accepted. It took a long time to check in

Stayed in March 2025

Restaurant kitchen could be improved. E.g. meat was not top Reception staff a bit mixed

Clean Lovely rooms Swimming Pool area Drinks at the pool Staff at the pool Breakfast

Stayed in February 2025

Location and pool

Stayed in February 2025

All was ok

It was a very nice stay. We enjoyed a lot Pipa; it has many beaches nearby. We were coming for 7 days and we extended to 10. The hotel was very nice to accomodate us longer. The location is perfect, in the city center. We enjoyed the facilities, swimming Pool, gym, restaurante. Breakfast variety was great. Definitely i would recommend pipa for holidsys and this hotel

Stayed in February 2025

I loved my stay. tk you.

Stayed in February 2025

Food and drinks quality is below average but normal for Pipa's standards. ou had to chose the beer based on "which one was cold". If you are a foodie or come from a city of excellent food service, you will be disappointed in the whole area, unfortunately also at Maplage and other great, 5 star hotels in the area (I tried most of them). Minibar people are from a third party provider and should get better training, they knock violently and if they dont hear your answer - which happens often as the room is well isolated - they will just open the door. Once I was at the toilet, another time I was naked, but had time to cover myself. Pool is highly busy but I only entered once, it definetely needs more cleaning considering the amount of people inside every day.

Hotel's own staff incredibly helpful: Veronica and Lucas from the reception, all waiters, Flávio from maintenance, Francisco from valet partking. Rooms are new, functional, comfortable, pretty, as expected. Installations are also as depicted. Location is perfect if you want to enjoy Pipa's city centre. Parking spot included in the reservation (I recommend renting a car to get to know the furthest beaches). I saw constantly how the gardens and general maintenance was done and cleanliness was a plus point as well.

Stayed in January 2025

Very good location. Beautiful and very clean place. We had an amazing time.

Stayed in January 2025

location

Stayed in October 2024

Over the weekend there was a party at the restaurant which ended at midnight and disturbed us a bit. The pillow was very high and hard despite the ved being very comfortable. The blackout still comes Light through the morning and the noise in the corridor woke us up early. The shower was amazing the 1st day but it seemed that as the hotel Got fuller it lost potency and got cold Quicker.

The staff is EXTREMELY helpful and educated especially those at the restaurant. The rooms are spacious and the bed is very comfortable.

Stayed in September 2024

The service of ordering food at the pool is very slow. It seemed smells from another unit got into our bathroom. Some days the staff played music at the pool while they cleaned very early in the morning.

The room is nice and comfortable. The bed, pillows, and sheets are high quality. The location is very good, located steps from the center but still quiet on the grounds. The breakfast was very good. All the staff seemed nice.

Stayed in August 2024

As a minor recommendation, it was hard to communicate with reception and asking for late checkout 3 times over whatsapp we received no response. And then were told it is not possible on the day of departure.

Very beautiful property, great location and very big room with comfortable beds.

Stayed in July 2024

Excelente ubicación

Stayed in July 2024

Swimming pool service was really poor, hard to order food and drinks.

Room: good space and all modern facilities. Air conditioning working pretty well. Bathroom: modern and well planned. Cleaning services really good. Location is great, just in the beginning of the main street, you can go to beach and store walking. Breakfast was excellent, a lot of different options. Loccitane Spa is also great.

Stayed in February 2024

We couldn’t charge anything in the room bill. Always had to pay at bar or restaurant

Excellent breakfast

Stayed in January 2024

The location is great right in the middle of Pipa, the infrastructure is spacious, well mantained, beautiful pool, the room is also very comfortable with everything you need, modern design decoration, good linens and towels.

Stayed in November 2023

Nothing.

Every detail was perfect. I indicate the hotel how necessary to be known in Pipa. Extraordinary!

Stayed in August 2023

Breakfast, wish it was a bit more international

Location and facilities

Stayed in July 2023

some of the staff were unprepared. especially the bartender by the pool and the doorbells

nice location close to the centre but not at the middle.

Stayed in June 2023

The room was very clean and comfortable

Stayed in June 2023

Nada

The bed and room were very comfortable. I loved that the environment was peaceful and quiet

Stayed in April 2023

Everything was wonderful, but as an improvement, breakfast could have food descriptions (with the name of each food, ex. "Chicken pie")

- Excellent breakfast - Very beautiful, including the swimming pool area - Good staff

Stayed in April 2023