Reviews of Intercity Caxias do Sul 4 stars
Av. Therezinha Pauletti Sanvitto, 333, Caxias do Sul, CEP 95110-195, Brazil
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewStaff was polite
Room was extremely cold and the AC was not suitable for that temperature. Also, room had signs of humidity on the ceiling.
Dear Guest, thank you for taking the time to share your feedback. We are pleased to hear that you found our staff polite, as we strive to provide excellent service. Please be assured that your comments are valuable to us, and we will address the issues mentioned to enhance our guests' comfort in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more pleasant stay. Sincerely Janine Vaz
Dear Guest, thank you for taking the time to share your feedback. We are pleased to hear that you found our staff polite, as we strive to provide excellent service. Please be assured that your comments are valuable to us, and we will addres… Show more
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewThe staff was the highlight, kind and helpful. Location was great for my purpose.
The building from outside is really nice. However, inside is run down.
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 March 2025 · Stayed in January 2025
Verified reviewReviewed: 14 February 2025 · Stayed in February 2025
Verified reviewEverything was amazing! The staff is extremelly friendly, the food and breakfast were good, shopping center 5 minutes walking from the hotel. Swimming pool was also good, and the massage was from heaven!
Too noisy. That's the only reason I'm not giving 10. Guests were very loud (which is not the hotel fault), and since the billiard table is in the reception, people can get a bit excited while playing. I'm not sure if the hotel staff requested them to be a bit quieter. On Friday, there was a party at the restaurant. A lot of noise when the party was over (because before I don't care, as it was within reasonable time). Machinery noises, removal of equipments, and this kind of stuff. Also, my room had a window facing the swiming pool/service area. Again, a lot of noise from there from people working and delivering things. Don't get me wrong, the hotel is still amazing!! Just this detail that is preventing to be perfect.
Reviewed: 26 January 2025 · Stayed in December 2024
Verified reviewLack of maintenance in the room. Old bed.
Reviewed: 4 January 2025 · Stayed in January 2025
Verified reviewReviewed: 18 December 2024 · Stayed in October 2024
Verified reviewReviewed: 3 December 2024 · Stayed in December 2024
Verified reviewReviewed: 31 October 2024 · Stayed in October 2024
Verified reviewReviewed: 4 October 2024 · Stayed in September 2024
Verified reviewEverything was great
The televisions were a little old and should be updated . the televisions were at least 15 years old . other than that the hotel was excellent
Reviewed: 4 September 2024 · Stayed in August 2024
Verified reviewReviewed: 16 July 2024 · Stayed in June 2024
Verified reviewWe had a wonderful experience at this hotel. The staff was very helpful and polite. The breakfast was very good, with lots of variety. The pillows and the bed were wonderful.
Reviewed: 2 June 2024 · Stayed in May 2024
Verified reviewReviewed: 1 June 2024 · Stayed in May 2024
Verified reviewReviewed: 4 February 2024 · Stayed in January 2024
Verified reviewReviewed: 4 February 2024 · Stayed in January 2024
Verified reviewReviewed: 8 January 2024 · Stayed in January 2024
Verified reviewThe most important is the pet-friendly services.
Reviewed: 3 January 2024 · Stayed in December 2023
Verified reviewReviewed: 25 December 2023 · Stayed in December 2023
Verified reviewGreat location (next to mall and close to Airport), comfortable room & clean facilities. Good breakfast. Kids and I enjoyed the pool too.
Reviewed: 1 June 2023 · Stayed in April 2023
Verified reviewBreakfast very good (with healthy choices too). Good location, close distance to city mall and supermarket. Restaurant could have a but more choices in the night, but employees at restaurant always very welcoming. Reception team, at least for me, in the past, has been warmer.
towels could be better, but not big deal. Overall everything ok.