Av. Paulo Fontes, 1210, Downtown Florianopolis, Florianópolis, CEP 88010-230, Brazil
#106 of 198 hotels in Florianópolis
Guests' ChoiceBased on 81 hotel reviews
8.8Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
8.7
Staff
9.0
Value for money
8.2
Free Wifi
7.9
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End of dialog contentReviewed: July 21, 2025
Shahbaz
United Arab EmiratesClean. Very friendly staff. From Rafael to antoine to valet guys. All great
Stayed in July 2025
Reviewed: May 7, 2025
Coisas
PortugalAt Breakfast I had a very unpleasant situation with the lady responsible for the breakfast staff, in the kitchen. I called at 7h Am to the front office asking if it was possible to take away some breakfast, fruit and bread only. The gentleman transfer the call to the breakfast area, kitchen and I talked to a very nice man that sais yes and got me everything prepared to leave at 9h. It all went well, I got to the breakfast area at 9h he was fining getting my boxes ready, with a lot of love and care. All the staff in the breakfast was nice to me, talking to me, we were all happy. All of the sudden, when I was about to leave with the 2 boxes, a lady, that I do not recall the name, came storming form the back of the kitchen area saying "you cannot take the breakfast with you"... It was a very unpleasant situation, and the focus here is not about the sanitary rule, it was her communication skill. She is not trained to deal with a situation like this, she easily very rude and need more training. If she treats a customer like me, that was talking to her nicely and politely, I imagined what she would do if I have argue her decision... Also, Filipe, the person who transfer the call in the morning, from front office, is the only one I do not like, because he also needs communication training, they are lacking soft skills... I truly recommend for management to review this situation and act accordingly.,
How nice the staff from the reception was, very easy check.in, place me in a very nice room, I am very thankful to them.
Stayed in April 2025
Reviewed: April 15, 2025
Marcos
BrazilThe breakfast is very good.
Stayed in April 2025
Reviewed: January 17, 2025
Jennifer
BrazilThe hallways were basic, nothing fancy but ended up not hearing people in the hallways at night so all good!
The bed was comfortable and the shower was nice. Could hear people outside the hotel but slept through the noise okay.
Stayed in January 2025
Reviewed: January 5, 2025
Sergio
BrazilPizzas in the restaurant.
Rooms from 5th floor up were all renovated and they are in pristine condition. On the 4th floor which we've stayed a few days ago they were passable. Reception attendants are very well trained and very polite. The restaurant owner wiill do mostly whatever It takes to please you, but do not ask for the pizzas: they are not good and since they come from a third party there is nothing he can do to improve.them. Red wine FOYE, carmenere ou cabernet ate pretty good choices to accompany your meal. Breakfast brings a huge variety of itens including pitaya and grapefruit.
Stayed in January 2025
Reviewed: August 9, 2024
Claus
BrazilLocation
Stayed in August 2024
Reviewed: June 27, 2024
Natalia
CanadaNothing. Everything was good. Would recommend.
Staff were extremely nice and friendly, they offered to look after me when I was crossing the street at 5am to go to the bus station. Nice location in front of the bus station. Clean and tidy room. Good breakfast.
Stayed in June 2024
Reviewed: June 5, 2024
Luciana
NetherlandsIt was very nice but the room was quite small for the price
It was super comfortable and convenient
Stayed in June 2024
Reviewed: March 3, 2024
Magali
BrazilLocalizacao pet friendly
Stayed in December 2023
Reviewed: March 29, 2023
Daniel
BrazilCentral
Stayed in March 2023
Reviewed: February 20, 2023
Àlvaro
ArgentinaGood hotel for a stopover. Close to the airport.
Stayed in February 2023
Reviewed: January 31, 2023
Graham
IrelandGood location by the bus station, public market and Armazém. Nice view from our 11th floor room. Decent breakfast.
Stayed in January 2023
Reviewed: April 14, 2025
Frederico
BrazilN/a
Amazing location, rooms recently renovated
Stayed in April 2025
Reviewed: March 3, 2025
Balocco
ArgentinaThe room. It was definitely not the one on Booking. It was actually terrible small, old and dirty.
Location
Stayed in March 2025
Reviewed: January 28, 2025
Ayslan
NetherlandsOn the first day, we had to upgrade our room to have the bed sheets cleaner and receive better service. We spent more than we expected on these upgrades, without any negotiation or support from the hotel's service. The line of Intercity hotels is quite different and we were quite surprised by the bad support on this one specifically.
The breakfast and quick response from the staff were good. The central location also helped us during rainy days or when we needed to pick up something quickly in a store.
Stayed in January 2025
Reviewed: December 31, 2024
Norman
BrazilThey charge you parking even if your car rests outside. Under renovation. Expensive
Good location at the entrance of Floripa
Stayed in December 2024
Reviewed: May 17, 2024
Arez
Portugalthe room was old
Location and etc was nice
Stayed in March 2024
Reviewed: April 23, 2024
Lisa
United KingdomWe were offered an upgrade to a luxury couple room. The room certainly wasn't luxury though it was very suitable. I feel luxury was stretching the truth a bit.
Comfortable bed, good location
Stayed in April 2024
Reviewed: October 6, 2023
Tariq
United KingdomRenovation work taking place 9-5 every day. Directly above our room (901). The loudest drilling, hammering etc into concrete where you couldn't even hear someone speaking, so was completely unbearable being in the room at these times. No prior mention of this which is unacceptable. Not much the staff could do about it when saying to them. Decent enough hotel but don't go anywhere the 9th floor whilst they are renovating
Location, good breakfast
Stayed in October 2023
Reviewed: March 9, 2023
Jan
United KingdomThe room was definitely much smaller than what the pictures suggest. Particularly for this price I had expected more comfort.
Good breakfast, clean rooms, friendly staff
Stayed in March 2023
Reviewed: February 9, 2023
Sahara
Switzerlandok
Stayed in February 2023
Reviewed: October 13, 2022
Thairine
BrazilI don't liked the reception service,the pool area and there's not a restaurant for meals.
Nice Breakfast,a lot of variety and good food quality.
Stayed in October 2022
Reviewed: September 6, 2025
Luca
GermanyThere are no comments available for this review
Stayed in September 2025
Reviewed: August 2, 2025
Gabriel
BrazilThere are no comments available for this review
Stayed in July 2025
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