7.0

Reviews of LahSelva Pousada e Hostel

Rua Pituba II, 29, Itacaré, CEP 45530-000, Brazil

  • Max

    Reviewed: 10 May 2025 · Stayed in April 2025

    Verified review
  • Daniela

    Reviewed: 15 February 2025 · Stayed in February 2025

    Verified review
  • Roxanne

    Reviewed: 25 January 2025 · Stayed in December 2024

    Verified review
  • See the property
  • 7.0 Good
    Josué

    Reviewed: 20 January 2025 · Stayed in January 2025

    Verified review
  • Leonardo

    Reviewed: 13 January 2025 · Stayed in January 2025

    Verified review

    Location was good, and the staff were nice

    That wasn't a locker/key in the room, the window were missing some parts, so you couldn't close it totally and the shower were cold water, it was raining the nights I was there, and was a leak in the room, so make it even harder

  • Sarah

    Reviewed: 10 January 2025 · Stayed in January 2025

    Verified review

    The hostel is very new. Nice garden area with lots of green. Maybe they will improve.

    As a solo traveler it was not very social. The noise from the main street was very loud. Every day they had some hours without water and they didn't provide buckets with water to flush. So to share a bathroom with 12 people without water was terrible. Also they don't provide soap in the shared bathroom or lockers to secure your luggage. The ones in the shared room don't work.

  • See the property
  • Charlesgarcia

    Reviewed: 9 January 2025 · Stayed in January 2025

    Verified review

    Just location and the reception area.

    We stayed the first two nights in the shared room at the first level. Then we asked to move to a private room and it was the horrible thing that happened.  I don't like to write bad reviews, but I've tried to give a chance to the owner raising the issue and asking to simply move me back to the previous shared room, but I haven't received any help.  Here we go, I'm sad to write this and I don't want anyone else to experience the same 1) The private room shares a bathroom with 3 other rooms. So you will share one single toilet with 12 PEOPLE 2) You can't SLEEP a) There are chickens in the backyard singing all night long b) You can hear all the noise from the other rooms because the roof is open c) then when you can sleep the SUN HITS your bed as you can see in the picture. They don't have curtains, the glass isn't enough to provide shade 3) NO WATER - during the night they haven't water in the upper rooms. At ground level water was available. I've asked if they had water so I could take a shower, they said that they were fixing it. Outcome, there wasn't no water until the morning and I had to take shower with the water bottle. 4) There is only one energy outlet per room 5) There is no wifi in the room 6) You need to take long stairs to go up 7) Once anyone turn the shower on the lights doesn't work properly. 8) There are no mirrors in the toilets 9) It's very expensive for what you pay for what you get. Better stay in the shared room or sleep in the reception. 10) They didn't do anything to repair the issue, I've raised the complaint at the reception and the owner didn't take any action. Left by my own given that their staff are all volunteers and not responsible for anything. The owner weren't present physically in the property

    Property response:

    Hi Charles, Thank you for your review, this is very important to us! But some things are not right, as you said in your statement. Firstly because I was present at the hostel at several times, we communicated via WhatsApp a few times to see what we could do in relation to your note, I would even like to leave a print of our conversation here, as at no point did you ask me to come back to the shared room, but to a private room in which it was not possible because they were occupied, for us it would not be a problem to relocate to a shared room even because we had space in it. I asked you what you wanted to do and to this day I'm waiting for your answer. Before your room change, you visited the new space, checked what the room and bathroom were like and even so you chose to move, you were not deceived and you saw with your own eyes what it was like. Regarding pointing out the animals in the yard, I understand that it is inconvenient, but we are already in contact with our neighbor so he can remove them from there. Regarding the brightness of the room, we have already purchased black-out curtains for a better night's sleep without glare. Regarding the lack of water and osillating energy, this is a problem external to us that occurs due to the high demand of tourists during the high season in our city. Regarding the weak Internet signal in the room, we are already providing another signal router for everyone's convenience. There are mirrors in all the rooms, in the future we can put them in some bathrooms that are missing, but not all of them.

    Hi Charles, Thank you for your review, this is very important to us! But some things are not right, as you said in your statement. Firstly because I was present at the hostel at several times, we communicated via WhatsApp a few times to… Show more

    LahSelva Pousada e Hostel
    14 January 2025
  • Showing 1 - 8

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...