Reviews of Mercure Itajai Navegantes 4 stars
Rua Doutor Pedro Ferreira, 363, Itajaí, CEP 88301030, Brazil
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in May 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewGood bed and shower
Staff is not cool. They dont treat people nicely. Breakfast is a scam. Vallet park is terrible and slow. Guys disappear.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewMy only complaint is about the restaurant in the hotel. For two nights, we ordered our meal. Mine arrived very fast and my husband's meal delayed for another 50 minutes to come. This is really unusual! We went out to dine together and not separated.
My only complaint is about the restaurant in the hotel. For two nights, we ordered our meal. Mine arrived very fast and my husband's meal delayed for another 50 minutes to come. This is really unusual! We went out to dine together and not separated.
Reviewed: 4 July 2025 · Stayed in April 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewGood
Doesn’t clear about the breakfast be included or not.
Dear Mr. Jorge, Thank you for sharing your feedback. We’re sorry for any confusion regarding the breakfast. The information about what is or isn’t included in the rate is clearly displayed at the time of booking, especially on the Booking.com platform, where different rate options are available — with or without breakfast. Our team is always available to clarify any questions before or during your stay. We look forward to welcoming you again! Sincerely, Mercure Itajaí Team
Dear Mr. Jorge, Thank you for sharing your feedback. We’re sorry for any confusion regarding the breakfast. The information about what is or isn’t included in the rate is clearly displayed at the time of booking, especially on the Booking.… Show more
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewGreat view, great location, the bed was SUPER comfy! Swimming pool jacuzzi and sauna where excellent as week. Oh and the breakfast! The breakfast was amazing! A lot of variety and delicious food.
Was a just a little bit noisy as of course there’s a port right beside it but when I say noisy is was not suuuper terrible but, could hear the trucks from time to time which it is to expect.
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified reviewReviewed: 1 March 2025 · Stayed in February 2025
Verified reviewReviewed: 28 February 2025 · Stayed in February 2025
Verified reviewReviewed: 15 February 2025 · Stayed in February 2025
Verified reviewA great hotel with excellent facilities
Nothing
Dear John, Thank you for sharing your experience. We are delighted to know that you enjoyed our strategic location, with easy access to the city and beaches, as well as the excellent facilities we offer. It is always rewarding to provide a pleasant and comfortable stay. We look forward to welcoming you back soon for another wonderful experience! Best regards, Gabriel Prattes Accommodation Coordinator Mercure Itajaí Navegantes
Dear John, Thank you for sharing your experience. We are delighted to know that you enjoyed our strategic location, with easy access to the city and beaches, as well as the excellent facilities we offer. It is always rewarding to provide a… Show more
Reviewed: 26 January 2025 · Stayed in January 2025
Verified reviewThe staffs attention and breakfast.
Restaurant's prices were a bit high.
Dear David, Thank you for sharing your experience. We’re pleased to hear that you appreciated our staff's attention and enjoyed the breakfast. We also value your feedback regarding the restaurant prices and will take it into consideration as we continually strive to offer the best value to our guests. We look forward to welcoming you again soon. Best regards, Gabriel Prattes Accommodation Coordinator Mercure Itajaí Navegantes
Dear David, Thank you for sharing your experience. We’re pleased to hear that you appreciated our staff's attention and enjoyed the breakfast. We also value your feedback regarding the restaurant prices and will take it into considera… Show more
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewI checked in after 12 midnight because I wanted to get off the road. It was a last minute booking for myself and my dog. So this was the overnight staff. I was exhausted, and grumpy. The staff were so helpful, it’s not usual to have a dog in a hotel like this. The staff were multi lingual and super professional. Room was nice.
Mini bat - I was so hungry and would have liked a coffee in the morning but the were no capsules.
Hello Richard, Thank you for your kind words! We're so happy to hear that our overnight staff made your late-night check-in experience more pleasant, especially with your dog. It’s always a pleasure to accommodate our guests, and we’re glad our team was able to assist in making your stay comfortable. We apologize for the missing coffee capsules and will ensure that this is addressed to avoid any inconvenience in the future. We’d love to welcome you and your dog back for another stay! Best regards, Gabriel Prattes Coordinador de Hospedagem Mercure Itajaí Navegantes
Hello Richard, Thank you for your kind words! We're so happy to hear that our overnight staff made your late-night check-in experience more pleasant, especially with your dog. It’s always a pleasure to accommodate our guests, and we’re… Show more
Reviewed: 3 January 2025 · Stayed in October 2024
Verified reviewReviewed: 25 December 2024 · Stayed in December 2024
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewReviewed: 1 December 2024 · Stayed in November 2024
Verified review