Reviews of Monte Serrat Hotel 3 stars
R Bittencourt,130, Santos, CEP 11013-300, Brazil
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Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 April 2025 · Stayed in February 2025
Verified reviewThe location was good. The hotel was comfortable and the room was big. The staff was really great and the breakfast was delicious. I enjoyed my stay here and it is a perfect place for a few nights in Santos.
I have no complaints
Reviewed: 2 March 2025 · Stayed in March 2025
Verified reviewReviewed: 18 February 2025 · Stayed in December 2024
Verified reviewReviewed: 13 February 2025 · Stayed in February 2025
Verified reviewReviewed: 17 December 2024 · Stayed in December 2024
Verified reviewReviewed: 21 October 2024 · Stayed in October 2024
Verified reviewReviewed: 9 September 2024 · Stayed in September 2024
Verified reviewReviewed: 3 May 2024 · Stayed in May 2024
Verified reviewReviewed: 5 April 2024 · Stayed in April 2024
Verified reviewStaff were very eager to help! Breakfast was first class!
Sanitary conditions leave a lot to be desired!
Reviewed: 31 March 2024 · Stayed in March 2024
Verified reviewRooms needs a bit of upgrading. Kettle and cups also to be provided as well as hair dryers
The decor in the rooms needs upgrading.
Reviewed: 31 March 2024 · Stayed in March 2024
Verified reviewBreakfast is excellent.
It's old part of town. Dirty and dangerous for strangers. They warn me when I wish to walk. The ordinary people on the street.
Reviewed: 25 February 2024 · Stayed in February 2024
Verified reviewThe dinner and breakfast at the hotel are great.
The bathroom trash was full when I arrived. Also, the location is in a scared area, accordind to the taxi driver.
Reviewed: 14 February 2024 · Stayed in February 2024
Verified reviewReviewed: 12 February 2024 · Stayed in November 2023
Verified reviewReviewed: 9 February 2024 · Stayed in February 2024
Verified reviewGood size Room , A/C efficient and quiet, clean , bath towels of good size + initially had no floor towel got one next morning after the maid serviced my room .no hand towel... All the staff I was in contact with were professional and of service even if I do not speak Portuguese... I cannot comment on Breakfast I did not use ( I usually don't ) . I like the location for my purposes..,2 min walk to a taxi stand in front of the cathedral ...near/in Centro not too far from Bus station .
Bad internet in Room , Bad internet in room ...also during my 3 night stay my Room Card needed reprogramming at least 5 times .. I like this Hotel and staff but because of bad internet in room I will probably try out another Hotel on my next visit to Santos
Reviewed: 7 January 2024 · Stayed in January 2024
Verified reviewReviewed: 3 January 2024 · Stayed in January 2024
Verified reviewthe location is fine
the room had mold on the wall and the air conditioner had to turn on manually, without having batteries in the remote control
Reviewed: 2 January 2024 · Stayed in December 2023
Verified reviewReviewed: 27 December 2023 · Stayed in November 2023
Verified reviewReviewed: 3 December 2023 · Stayed in December 2023
Verified reviewReviewed: 19 November 2023 · Stayed in November 2023
Verified reviewGood room, good food, good staff and good parking.
Everything is good. Only the location is bad, because there is no option for a sightseeing, no shopping center, nothing. At evening, everything is closed, as hotel location is near to downtown and is also a dangerous location. Anyway, hotel is good and relation cost benefits is favorable.
Reviewed: 30 October 2023 · Stayed in October 2023
Verified reviewSometimes the breakfast.
The room is dirty, a lot of umity in to walls and roof.
Reviewed: 31 July 2023 · Stayed in July 2023
Verified review