Reviews of Pipa Privilege Suítes 4 stars
Rua Antonio Florencio, 1339, Pipa, CEP 59178-000, Brazil
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Reviewed: 9 May 2025 · Stayed in April 2025
Verified reviewLocation, cleanliness, very quiet
Poor breakfast- high stairs to/from the beach
Hello, Mr. Jorge, Thank you for your comment! We are very happy that you liked the location, cleanliness, and the peaceful environment — this is what we want to provide to our guests! We regret that the breakfast was not to your liking. We offer a diverse buffet breakfast with tropical fruits, juices, cakes, breads, etc. We are attentive to specific requests, as long as they are communicated in advance. The stairs to the beach can indeed be a bit tiring, but in return, we have the magnificent view of the sea. On behalf of the entire team, we hope to welcome you again at Pipa Privilege. Sincerely, Renata Dias - Relationship Center
Hello, Mr. Jorge, Thank you for your comment! We are very happy that you liked the location, cleanliness, and the peaceful environment — this is what we want to provide to our guests! We regret that the breakfast was not to your liking. We … Show more
Reviewed: 25 January 2025 · Stayed in October 2024
Verified reviewNice garden and view of the sea
First night, we were put in the wrong room (double room instead of 2 bedroom bungalow). No apologies from the staff, when we went to ask in the morning to switch for the room type we paid for they couldn't help and ask is to come back in the afternoon to talk to someone else. Eventually, after 3 trips to the reception and talking to so many different staff members, we were put in the room we booked. Our daughter got bed bugs on the second night and developed a severe alergy to it. We went to signal it to the reception at 7.30 am, they were not surprised. We had to ask them to change her bed, sounded complicated. We had to take her to a clinic and told them we will be back by 1pm for her nap. We didn't have a new crib until 6 pm after going more than 5 times to the reception. The installations are very old, most of it is out of order. Also didn't have hot water for 3 days. We stopped counting how many times we had yo ask for it to be fixed... We signaled all this several times during our stay and when leaving we asked to have the contact of the manager of the place to inform them about our stay. NOTHING was done. Nothing commercial nor an apology. All we heard is "we understand". There are so many nicer options in and near Pipa, don't waster your time and money here.
We are very grateful for your feedback and for taking the time to share your experience with us. We are truly impressed with your experience during your stay, as one of our core values is to provide a warm and attentive welcome and to treat each guest personally. We always strive to provide a warm and attentive experience, and we deeply regret that this time we did not meet your expectations. We appreciate you bringing this matter to our attention, and we will do everything possible to ensure that this type of situation does not happen again. We hope to have the pleasure of welcoming you again, so that you can experience the true hospitality for which we are known.
We are very grateful for your feedback and for taking the time to share your experience with us. We are truly impressed with your experience during your stay, as one of our core values is to provide a warm and attentive welcome and to tre… Show more
Reviewed: 18 November 2024 · Stayed in November 2024
Verified reviewReviewed: 21 July 2024 · Stayed in July 2024
Verified reviewReviewed: 25 March 2024 · Stayed in March 2024
Verified reviewReviewed: 9 March 2024 · Stayed in March 2024
Verified reviewReviewed: 13 February 2024 · Stayed in February 2024
Verified reviewReviewed: 4 January 2024 · Stayed in January 2024
Verified reviewThe location and view is amazing.
Rooms are a bit outdated, but the view compensate
Hello Mr. Vittorio! We would like to thank you for choosing Pipa Privilege Group and for sharing your positive comments and feedback. We are glad to read that you enjoyed your stay and our atmosphere. On behalf of the entire team, we look forward to welcoming you back.
Hello Mr. Vittorio! We would like to thank you for choosing Pipa Privilege Group and for sharing your positive comments and feedback. We are glad to read that you enjoyed your stay and our atmosphere. On behalf of the entire team, we look f… Show more
Reviewed: 10 January 2023 · Stayed in January 2023
Verified reviewReviewed: 6 January 2023 · Stayed in December 2022
Verified reviewReviewed: 4 January 2023 · Stayed in January 2023
Verified review