8.7

Reviews of Pousada Guarulhos

Rua Cruz das Almas, 129 - Jardim Presidente Dutra, Guarulhos, CEP 07173-090, Brazil

  • Diego

    Reviewed: 29 October 2024 · Stayed in October 2024

    Verified review
  • Artem

    Reviewed: 4 February 2024 · Stayed in February 2024

    Verified review
  • Lenny

    Reviewed: 20 November 2023 · Stayed in November 2023

    Verified review
  • See the property
  • 7.0 Good
    Benjamin

    Reviewed: 10 August 2023 · Stayed in August 2023

    Verified review
  • Clara

    Reviewed: 24 February 2023 · Stayed in February 2023

    Verified review

    The only thing to be saved was that the room was quite clean.

    The window, which could not be opened, looked into the garage, which in turn was closed by a gate onto the street, so it was practically and like sleeping in the middle of the street with all its noises. All the electrical sockets were unplugged, so for example the fridge was hot.

    Property response:

    One of our qualities is really cleaning, because we are very dedicated to this. We don't do transfers, but as she insisted we could do it, we were kind enough to pick her up at the airport, I believe her dissatisfaction is due to the fact that the transfer fee was current at the time of boarding, the same amount charged for the UBER service. (I didn't charge any value on exclusivity), we don't understand the dissatisfaction. The window issue was just open it! because it was already night for this reason it was closed. The room that was booked faced the street, we have no way to control street noise! The inn's access gate remains closed, we don't understand why you wanted the gate to be open!, for security reasons we open it when the guest requests it, as we have other guests on site as well. As for the sockets, your observation is very strange, because only the sockets did not work!, the light, the shower, the TV were all working. note; you didn't bring anything to use the fridge, just the bottle of water that was already inside that we kindly left and that was cold!

    One of our qualities is really cleaning, because we are very dedicated to this. We don't do transfers, but as she insisted we could do it, we were kind enough to pick her up at the airport, I believe her dissatisfaction is due to the fa… Show more

    Pousada Guarulhos
    9 March 2023
  • Gilbert

    Reviewed: 15 February 2023 · Stayed in February 2023

    Verified review
  • See the property
  • Svetlana

    Reviewed: 18 January 2023 · Stayed in January 2023

    Verified review

    the host is very responsive. we could arrive late and check-in early. I forgot memory card and the host returned it back during our next visit

  • Kele

    Reviewed: 30 December 2022 · Stayed in December 2022

    Verified review
  • Tosta

    Reviewed: 4 December 2022 · Stayed in December 2022

    Verified review
  • See the property
  • Bbsales

    Reviewed: 15 September 2022 · Stayed in August 2022

    Verified review

    Nice and comfortable room.

    We chose the hotel based on proximity to the airport and price, but we actually had to pay 60 reais each way. So the price got 120 reais more.

  • Roman

    Reviewed: 6 September 2022 · Stayed in September 2022

    Verified review

    Close to the airport, good hot shower, and the host kindly let me in early.

  • Showing 1 - 12

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...