Reviews of Pousada Terra do Sol Natal 3 stars
Avenida Engenheiro Roberto Freire 5455, Ponta Negra, Natal, CEP 59090-165, Brazil
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Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewThe Pousada is extremely well located with an exit directly to the beach, the beach view from the room was wonderful, the AC in the room works well, and it's an ok place that includes most of what you need. The breakfast was also good, and the staff that served it were the nicest of the staff. There was hot water in the shower but no temperature control.
The room is small, not very clean, had ants on the table. There was no blanket, only a thin sheet on the bed, but it's too hot to sleep without AC and the AC blows directly on the bed so you have to choose between being cold or waking up drenched in sweat in the morning. The staff were not very pleasant, except for an older man and woman who we saw at breakfast they really didn't help or communicate much of anything. The shower had no temperature control for the water.
Hello Ron, we are very grateful for taking the time to share your experience at our guesthouse. We are very happy to know that you enjoyed our privileged location with direct access to the beach, the wonderful view from the room, the good functioning of the air conditioning and, most importantly, the breakfast and the friendliness of our staff who served you. Your recognition is a great motivation for the entire team. We sincerely regret, however, that some aspects of your stay did not meet your expectations. Our showers offer cold, warm and hot options. We are very sorry that none of these settings were ideal for you. We are closely analyzing the possibility of implementing a more flexible heating system to ensure greater comfort for our guests in the future. Regarding the interaction with our team, we sincerely apologize for the experience that did not meet your expectations. We recognize that, with the exception of Júlio and Silvana, the other employees do not speak Spanish, which may have made communication difficult. We hope to see you again soon. Kind regards, Pousada Terra do Sol
Hello Ron, we are very grateful for taking the time to share your experience at our guesthouse. We are very happy to know that you enjoyed our privileged location with direct access to the beach, the wonderful view from the room, the good f… Show more
Reviewed: 22 July 2024 · Stayed in July 2024
Verified reviewReviewed: 2 July 2024 · Stayed in July 2024
Verified reviewCoffee break
Rooms, bed, barthroom.
Reviewed: 15 March 2024 · Stayed in February 2024
Verified reviewReviewed: 23 December 2023 · Stayed in December 2023
Verified reviewReviewed: 22 September 2023 · Stayed in September 2023
Verified reviewReviewed: 3 March 2023 · Stayed in February 2023
Verified reviewThe staff are very helpful and attentive and will cater to meet peoples needs - thanj you I appreciated it ! Eduardo especially recommending tours.
I found the stay a little bit pricey however it was Carnaval time. Toilet seemed at little flimsy and outdated and not very clean or perhaps just old now
Olá Nisha!!! Agradecemos imensamente por dispor de seu valioso tempo para nos avaliar, esperamos revê-los em breve. Att. Pousada Terra do Sol
Reviewed: 22 February 2023 · Stayed in February 2023
Verified reviewReviewed: 31 January 2023 · Stayed in January 2023
Verified reviewReviewed: 29 December 2022 · Stayed in December 2022
Verified review