Nothing! All was great

Very clean and the staff were so helpful We loved the hot tub and pool!

Stayed in August 2025

Nothing.

Great location and awesome staff.

Stayed in May 2025

We had to go through dunes to get to the beach. But on the second day we found there is another way to get to the beach.

Breakfast was good as well as location. It was away from downtown but close to the beach which is what I was looking for.

Stayed in January 2025

I'mposible not to like something

Super clean , direct access to Campeche beach

Stayed in March 2025

The only thing I could complain about is the acoustics of the breakfast hall. The strong reverb makes it very loud, but it could surely be broken with the addition of some dampening decorative elements.

Very nice staff, facilities, the property is well taken care of, and it’s very well located close to the beach and some restaurants.

Stayed in March 2025

We didn’t stay in the building showed in the pictures, it was another building to the side and our room had no windows.

Breakfast is amazing. Location is perfect and it’s super clean.

Stayed in February 2025

Liked everything

Lovely property very relaxing

Stayed in February 2025

Close to the beach, excellent breakfast, friendly staff, beautiful sights, child friendly (grassy areas, playground and tight rope). Worth coming back. As it was only for one night we didn´t try the pool.

Stayed in December 2024

We were 4 people staying in tripple room so the forth bed was the extension of the single bed (mattress on the floor) which was not what my 10 y.o. son liked the most. But for three ppl this would be just perfect. Minor recommendation is the improvement of accessibility to main entrance of hotel. It's always conserje that opens the gate/ main door but sometimes he's not around and we had to wait for few minutes (not a big deal though but I believe this can be easy solved).

Great experience! Location, facilities, staff, environment - just perfect. Greeting a day in hammock while listening to the birds is a perfect beginning of a day! Direct access to the beach - amazing! Breakfast full of everything, with variety of fruits and freshly pressed juices, cold cuts, warm bread, cookies and nice ladies preparing eggs or tapioca pancake per your wish.. Then during a day you are given towels, beach seats or umbrella to take with you to the beach. The beach is wide, never too crowded (December), Then for the end of the day we booked our one hour in hot prepared for us jacuzzi, with champagne.. Sparkling clean everywhere. Swimming pool and jacuzzi cleaned every morning. Good communication with staff that is always willing to help and to make your stay fully enjoyed. Very quiet place to enjoy with family. Beds very comfortable. Place to recommend 100% and to come back for sure!

Stayed in December 2024

Everything was great but the staff were especially wonderful! Thank you to everyone!!

Stayed in November 2024

Room was a little too small but manageable.

The location, pool and breakfast.

Stayed in October 2024

It's impeccably clean/modern and is located directly on the dunes leading to the beach! Staff was all very cordial and helpful. Breakfast was amazing with lots of healthy options (fresh fruits, granola, fresh juice etc) and more filling options like cakes. They also make eggs or tapioca on the spot for you! Also, I particularly appreciate that the cleaning service is available only upon request because frankly it's not necessary to clean the rooms and change the towels every day. It's much more environmentally friendly with the request-based system. It's easy to request it via Whatsapp or at the reception. No hassle at all!

Stayed in September 2024

No complaints

It was beautiful, always clean and very comfortable.

Stayed in July 2024

Location closer to city.

I heard they had nice breakfast included but didn’t eat. Hot tubs can be reserved. Long walk but beach access.

Stayed in August 2024

Breakfast was really bad with mostly junk food and no healthy options besides some fruit. Oats were not cooked and nobody asked if I would like some. Intelligent people don't eat bacon and franks and beans so it would be nice if you had some no sugar healthy options for conscious visitors. Slightly overpriced room rate for offseason. Would have been better value at 60 reals less per night )in off season) I base this assumption on what other things in this town cost. The rooms did not have privacy with the condo building 90 meters away. They did not put a single bottle of water in the room but sold them in lobby for a dollar. Overall great property these comments are to give managers insight into our experience and feelings.

Location is really beautiful and natural. The staff were exceptional. Also a VERY clean property. Great security! Outstanding pool and jacuzzi area. Very quiet and great night sleep.

Stayed in July 2024

Not applicable

Pousada is close to the beach. Well kept, everything is new. Bed was comfortable and room was spacious. Breakfast had a lot of options.

Stayed in April 2024

How they keep the structure and the organization of all items available . Really nice .

Stayed in January 2024

There are no other lights but ceiling illumination. It is difficult to make the room cozy because those lights give an industrial look. There is no wardrobe or place where to put the luggage. We ended up putting them on the floor.

We were in the external lofts on the backyard garden. Very spacious room, sparkly clean. Unfortunately it rained all the time and we could not enjoy the other facilities. But the breakfast is unforgettable!!!

Stayed in October 2023

Excellent big rooms. Great service. Excellent breakfast. Hot outside jacuzzi. Great location - first line to the dunes on top of Campeche beach. Private trial to the beach (200 meter), just in front of the (ilha do Campeche island

Stayed in September 2023

Beautiful place with lovely staff, great breakfast, close to the beach, jacuzzi was fantastic, lots of birds and just fabulous. The staff went out of their way to ensure we are taken care off, even with the language barrier. I also loved the coffee station in the room. Nice touch!

Stayed in September 2023

Staff, food and location

Stayed in August 2023

Staff was very helpful, especially with us speaking English and unfamiliar with area. Breakfast was wonderful and breakfast staff was very kind and helpful. Good location, close to Beach.

Stayed in July 2023

Just perfect

Stayed in May 2023

Doesn’t have restaurant and is a bit of hard work to cross the dunes and get to the beach with all the things yo have to take when having kids specially

Almost everything

Stayed in January 2023