Reviews of Pousada Ilha Faceira
Rua das Corticeiras, 183, Campeche, Florianópolis, CEP 88063-160, Brazil
Loading
Guests also reviewed these properties:
Barcelona, Spain
Hinton, Canada
Wellington, New Zealand
Branson, United States
Paris, France
Ventspils, Latvia
Lake George, United States
Woodstock, United Kingdom
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewVery clean and the staff were so helpful We loved the hot tub and pool!
Nothing! All was great
515 / 5.000 Lisa Marie, Thank you so much for sharing your experience. It's truly gratifying to know that the cleanliness, the attentive service of our staff, and the relaxing moments in the hot tub and pool made your stay even more special. We're thrilled to receive this kindness and to know that we were able to create wonderful memories during your stay. It will always be a pleasure to welcome you back for more unforgettable moments! Warm regards from the entire Pousada Ilha Faceira team.
515 / 5.000 Lisa Marie, Thank you so much for sharing your experience. It's truly gratifying to know that the cleanliness, the attentive service of our staff, and the relaxing moments in the hot tub and pool made your stay even mo… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 2 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 April 2025 · Stayed in January 2025
Verified reviewBreakfast was good as well as location. It was away from downtown but close to the beach which is what I was looking for.
We had to go through dunes to get to the beach. But on the second day we found there is another way to get to the beach.
Monica, We are so happy to hear from you! We are so happy to hear that you found exactly what you were looking for here, a charming little corner close to the beach! Pousada Ilha Faceira has that special touch: a perfect location for those who want to disconnect from the hustle and bustle and connect with nature, with the sea nearby and that peace that only Campeche can offer. The dunes are part of the charm of our region, but we are so glad that you discovered the alternative route on the second day! It is always great to explore and find new ways to enjoy paradise. 😄 And we are so glad that you enjoyed our breakfast and the welcoming atmosphere too, everything is prepared with great care to make you feel at home. We hope to welcome you back for more special moments by the sea. A warm hug from the entire team at Pousada Ilha Faceira.
Monica, We are so happy to hear from you! We are so happy to hear that you found exactly what you were looking for here, a charming little corner close to the beach! Pousada Ilha Faceira has that special touch: a perfect location for tho… Show more
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewSuper clean , direct access to Campeche beach
I'mposible not to like something
Teresita, Thank you very much for your review! It is a pleasure to know that you had such a positive experience with us. We are dedicated to keeping the environment clean and comfortable, and it is wonderful to know that direct access to Campeche beach was a special feature for you. Our team works very hard to provide special moments for our guests, and knowing that we were able to meet your expectations motivates us to continue offering the best. We hope to have the opportunity to welcome you back soon. A warm hug from the entire team at Pousada Ilha Faceira.
Teresita, Thank you very much for your review! It is a pleasure to know that you had such a positive experience with us. We are dedicated to keeping the environment clean and comfortable, and it is wonderful to know that direct access to … Show more
Reviewed: 8 March 2025 · Stayed in March 2025
Verified reviewVery nice staff, facilities, the property is well taken care of, and it’s very well located close to the beach and some restaurants.
The only thing I could complain about is the acoustics of the breakfast hall. The strong reverb makes it very loud, but it could surely be broken with the addition of some dampening decorative elements.
Martin Thank you very much for your kind and detailed comments! We are very happy to know that your experience at Pousada Ilha Faceira was positive. It is wonderful to know that you appreciated the kindness of our staff, the quality of our facilities and especially our location, so close to the beach and excellent restaurants. Regarding the point mentioned about the acoustics in the breakfast room, we appreciate the suggestion! We know that a quieter and more comfortable environment can make a difference and we will surely evaluate ways to improve this aspect. Your comment is very valuable to us and will help to further improve the experience of our future guests. We look forward to your next visit! A warm hug from the entire Pousada Ilha Faceira team.
Martin Thank you very much for your kind and detailed comments! We are very happy to know that your experience at Pousada Ilha Faceira was positive. It is wonderful to know that you appreciated the kindness of our staff, the quality of our … Show more
Reviewed: 5 March 2025 · Stayed in February 2025
Verified reviewBreakfast is amazing. Location is perfect and it’s super clean.
We didn’t stay in the building showed in the pictures, it was another building to the side and our room had no windows.
Edwin, It was a real pleasure to have you with us! We are very grateful for choosing Pousada Ilha Faceira for your stay in Florianópolis. We are very happy to know that the breakfast, location and cleanliness were highlights during your experience with us. Regarding the accommodation, we regret that the location was not so clear to you. We have 7 different room categories, and we will be very happy to welcome you again, perhaps in another option that may better meet your expectations. We hope to see you soon and provide an even more special experience. A warm hug from the entire team at Pousada Ilha Faceira!
Edwin, It was a real pleasure to have you with us! We are very grateful for choosing Pousada Ilha Faceira for your stay in Florianópolis. We are very happy to know that the breakfast, location and cleanliness were highlights during your e… Show more
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewLovely property very relaxing
Liked everything
Anne, It was a pleasure to welcome you to Pousada Ilha Faceira. Thank you for choosing us for your stay in Florianópolis. We are very happy and proud that you enjoyed everything about your stay and that you can relax. It will always be a pleasure to welcome you. A warm hug from the entire team at Pousada Ilha Faceira.
Anne, It was a pleasure to welcome you to Pousada Ilha Faceira. Thank you for choosing us for your stay in Florianópolis. We are very happy and proud that you enjoyed everything about your stay and that you can relax. It will always be … Show more
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewNice area in Campeche, staff very nice and welcoming at the best of their power, good beds and showers
Descriptions in Booking are very deceiving in other languages, so when we chose what seemed to be "the best room" in the hotel (most expensive anyways) called loft, with the description that it should have a balcony, we were really excited about it. Instead, when we got there, we were very let down to find out that a) balcony in the original Portuguese word was just a terrace at the entrance, because we were in the ground floor (which was also not mentioned on the English translation). b) room had barely no light, apart from the one that came out from the glass door, from which people passing by could see literally everything inside your room if you wanted to be able to see anything without having to turn the lights on in the middle of the day. The bed itself was kinda cornered in a blind spot. So weird! also there was no decoration, no bed side lamps, just... weird. I would call it "Ground floor kitchenette", to avoid any mistakes in understanding in the future. I mean, the room was not horrible if you knew what you were going to get. Then they were trying their best to help us, since I am claustrophobic and the first assigned room was really hard for me to stand, and the best that could have been done was unfortunately to change us 3 times in 4 days around the resort. Needless to say it was impossible to really rest in such a situation. Also very upsetting to see that rooms that were cheaper than our were waaaaay better, had a tiny bit more of decoration, better furniture and event (!) bedside lamps. Another point that I found could be a bit better: they praise themselves for their breakfast. It is truly not bad, if you like fruits and cakes (many fruit options neatly displayed and 3 kinds of orange juices and 3 types of cakes and 4 types of cookies and pastries). I am predisposed to have diabetes, do not like fruits and I am allergic to oranges, so... the other options left for me were not very light ones.
Dear Karin, It was an immense pleasure to welcome you to our inn. We sincerely thank you for your feedback, as it is essential to our continuous improvement. We are very happy to know that the service, bed and shower were positive points during your stay. Regarding the negative aspects mentioned, we understand that the main frustration was with the room chosen, especially due to the translation of the description on Booking into English, which may have created the impression that it would be a room on an upper floor. We know that situations like these can occur, and we are always looking for greater clarity in communication, in order to meet our guests' expectations of what they actually find at our inn. We will take the necessary steps to improve the room description, avoiding future misunderstandings. Regarding our breakfast, we are really proud, as we believe it is one of our biggest differentiators. Despite being a small inn, we try to offer a complete and quality breakfast, which exceeds the standards of establishments in our category. As you mentioned in your review, and also discussed with our team, we know that some of your dietary restrictions could have been accommodated in advance, which would have allowed us to provide an even more personalized and enjoyable experience. Regarding the suggestion to include salads in our buffet, we would like to highlight that this is not common in breakfasts in Brazil, but, as you correctly observed, our team promptly prepared the option for you, with great care. Thanks again for the valuable suggestions. With feedback like yours, we are sure that we will continue to improve our services and position our inn among the best. An affectionate hug from the entire team at Pousada Ilha Faceira.
Dear Karin, It was an immense pleasure to welcome you to our inn. We sincerely thank you for your feedback, as it is essential to our continuous improvement. We are very happy to know that the service, bed and shower were positive poi… Show more
Reviewed: 4 January 2025 · Stayed in December 2024
Verified reviewRoom and bathroom are in perfect conditions, brand new. The service is excellent, the hotel offers beach chairs and sun shades everyday which is a saving. Nespresso machine in the room. Excellent breakfast buffet.
There are not many restaurant options around, only 2 or 3.
Enrique, It was a pleasure to welcome you. When we receive comments like yours, we are sure that our main objective has been met, to provide our guests with moments and holidays that they will remember forever. We are proud to know that the room, bathroom, service, beach utensils, Nespresso machine and breakfast stood out and contributed to this excellent experience. As for restaurants, the thing is that Campeche is one of the largest plains in Florianópolis and the restaurants are spread throughout the neighborhood, but it is possible to find sushi, seafood, buffet by the kilo, pizzeria, burger joint, Thai restaurant, Arabic restaurant, vegan restaurants, cafeterias, meat specialty, all within a maximum radius of 4 km. We hope you can come back soon. A strong and affectionate hug from the entire Pousada Ilha Faceira team.
Enrique, It was a pleasure to welcome you. When we receive comments like yours, we are sure that our main objective has been met, to provide our guests with moments and holidays that they will remember forever. We are proud to know that the… Show more
Reviewed: 25 December 2024 · Stayed in December 2024
Verified reviewClose to the beach, excellent breakfast, friendly staff, beautiful sights, child friendly (grassy areas, playground and tight rope). Worth coming back. As it was only for one night we didn´t try the pool.
Thank you very much Tiago for your kind review. It was a pleasure to welcome you. We are delighted to hear that the access to the beach, breakfast, service and children's area stood out and provided you with a great stay. It is a shame that you only stayed one night, we hope that you can return soon to enjoy more days with us. A warm hug from the entire team at Pousada Ilha Faceira.
Thank you very much Tiago for your kind review. It was a pleasure to welcome you. We are delighted to hear that the access to the beach, breakfast, service and children's area stood out and provided you with a great stay. It is a sham… Show more
Reviewed: 24 December 2024 · Stayed in November 2024
Verified reviewReviewed: 22 December 2024 · Stayed in December 2024
Verified reviewGreat experience! Location, facilities, staff, environment - just perfect. Greeting a day in hammock while listening to the birds is a perfect beginning of a day! Direct access to the beach - amazing! Breakfast full of everything, with variety of fruits and freshly pressed juices, cold cuts, warm bread, cookies and nice ladies preparing eggs or tapioca pancake per your wish.. Then during a day you are given towels, beach seats or umbrella to take with you to the beach. The beach is wide, never too crowded (December), Then for the end of the day we booked our one hour in hot prepared for us jacuzzi, with champagne.. Sparkling clean everywhere. Swimming pool and jacuzzi cleaned every morning. Good communication with staff that is always willing to help and to make your stay fully enjoyed. Very quiet place to enjoy with family. Beds very comfortable. Place to recommend 100% and to come back for sure!
We were 4 people staying in tripple room so the forth bed was the extension of the single bed (mattress on the floor) which was not what my 10 y.o. son liked the most. But for three ppl this would be just perfect. Minor recommendation is the improvement of accessibility to main entrance of hotel. It's always conserje that opens the gate/ main door but sometimes he's not around and we had to wait for few minutes (not a big deal though but I believe this can be easy solved).
Aga, We loved welcoming you. Thank you for trusting your stay in Florianópolis to Pousada Ilha Faceira and its team. Receiving feedback like yours fills us with pride and joy, because every day we strive to provide our dear guests with the best experiences at our inn and in Florianópolis. Knowing that this goal has been achieved makes us certain that we are on the right track, working with all the dedication and care that our dear guests deserve. It will always be a pleasure to welcome you. A big and affectionate hug from the entire team at Pousada Ilha Faceira.
Aga, We loved welcoming you. Thank you for trusting your stay in Florianópolis to Pousada Ilha Faceira and its team. Receiving feedback like yours fills us with pride and joy, because every day we strive to provide our dear guests with t… Show more
Reviewed: 5 November 2024 · Stayed in November 2024
Verified reviewEverything was great but the staff were especially wonderful! Thank you to everyone!!
Chloe, It was a pleasure having you. Your feedback is very important for the continuity of our work and for other travelers to get to know a little about Pousada Ilha Faceira based on their experiences. We loved knowing that everything was great, especially the attention from our team. It will always be a pleasure to welcome you. We hope you can return soon. A warm hug from the entire team at Pousada Ilha Faceira.
Chloe, It was a pleasure having you. Your feedback is very important for the continuity of our work and for other travelers to get to know a little about Pousada Ilha Faceira based on their experiences. We loved knowing that everything was … Show more
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewReviewed: 26 October 2024 · Stayed in October 2024
Verified reviewThe location, pool and breakfast.
Room was a little too small but manageable.
Reviewed: 5 October 2024 · Stayed in October 2024
Verified reviewReviewed: 2 October 2024 · Stayed in July 2024
Verified reviewBreakfeast
Price
Reviewed: 15 September 2024 · Stayed in September 2024
Verified reviewIt's impeccably clean/modern and is located directly on the dunes leading to the beach! Staff was all very cordial and helpful. Breakfast was amazing with lots of healthy options (fresh fruits, granola, fresh juice etc) and more filling options like cakes. They also make eggs or tapioca on the spot for you! Also, I particularly appreciate that the cleaning service is available only upon request because frankly it's not necessary to clean the rooms and change the towels every day. It's much more environmentally friendly with the request-based system. It's easy to request it via Whatsapp or at the reception. No hassle at all!