Reviews of Rifoles Praia Hotel e Resort 5 stars
Rua Coronel Inácio Vale, 8847, Ponta Negra, Natal, CEP 59090-040, Brazil
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Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewThe room was facing the opposite hotel and huge air conditioning unit. Very noisy
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewGreat location and private parking
The room was smelly and most appliances could not be used unless it was paid.
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified reviewTapioca at breakfast was great. Staff was generally nice and helpful but had a sense they were beaten down by all the complaints.
The hotel is in serious need of refurbishment. The corridors smell of damp and the first room we were given had mold on the walls and ceiling. The smell was very strong and the rooms are poorly ventilated with windows facing a wall and no bathroom window. Finally we asked to change rooms and we were told we could pay for a different category as no other rooms available. We were not asked about the problem and why we wanted to change rooms. We understand the hotel is aware of the issues due to multiple complaints but they still choose to give out the moldy damp dark rooms. Repairs have started in some floors but not sure if this will make a difference. The new room did not smell of mold but was still not comfortable for the rate we had to pay. Food is also not good, facilities also need updating, not enough sun umbrellas for all tables and guests. AC units leaking water in the rooms and restaurant on top of the buffet. Overall this was a very disappointing stay and would not stay here again nor recommend it.
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewReviewed: 8 November 2024 · Stayed in November 2024
Verified reviewGreat location, lovely staff
The beach was not reachable. Nothing the hotel can do anything about, but a heads up before arrival would have been nice so we would have been less disappointed.
Reviewed: 3 January 2024 · Stayed in December 2023
Verified reviewReviewed: 25 December 2023 · Stayed in December 2023
Verified reviewReviewed: 25 October 2023 · Stayed in October 2023
Verified reviewReviewed: 14 September 2023 · Stayed in July 2023
Verified reviewReviewed: 15 July 2023 · Stayed in July 2023
Verified reviewThe pool and beach was amazing
The room was disgusting 🤢 we found cockroaches every day in our room! Old decoration.
Reviewed: 16 June 2023 · Stayed in May 2023
Verified reviewReviewed: 23 March 2023 · Stayed in February 2023
Verified reviewBreakfast was great, so much choice. Upgraded to a better room. Pools were fabulous. Staff were very helpful and accommodating
Hotel may need a bit of a refurb but during these times it may be cost prohibitve
Reviewed: 5 February 2023 · Stayed in January 2023
Verified reviewReviewed: 27 November 2022 · Stayed in November 2022
Verified review