1.Breakfast was good but there is only one choise of Mortadella ، sausage and Cheese. 2.There is no exhaust fan in the toilet. 3. There is no bidet toilet...important for middle Eastern and Asian people. 4.Only Colder air condition ,there is no heating system for the winter seasons. 5.Room was too much small.

1.Staff 2.Clean 3.Breakfast zone.

Stayed in June 2025

Not their fault but this time I book a small room that was on the 3rd floor, for this reason I was near the patio and I could hear all the AC motors and people talking outside. Again, this is not their fault as I chose the room.

Everything was just like I was expecting as always. The wifi was working properly, the staff was polite and helpful, the hotel was clean and smelled good. I always stay there and will always recommend people to stay there too if they're looking for efficient cost benefit with good location.

Stayed in May 2025

Nothing to complain about.

Affordable, great location, and overall comfortable room/facilities.

Stayed in April 2025

Simple breakfast. Free coffee and drinking water are provided at the lobby. Near to the tourist information center and free walking tour meeting point. Walking distance to the old town. Front desk staff don’t speak English, but they are friendly enough try to help. No shampoo and body wash provided. Shower room has no door so water was just flashed out from the shower room.

Stayed in April 2025

The rooms are a bit cramped, and the dining area is quite small. It can be a bit challenging to move around when it’s full.

The location is great if you’re planning to visit the most iconic places in São Paulo. The staff is super friendly and always ready to help.

Stayed in March 2025

Local apertado

Do local

Stayed in January 2025

Some services missing, like an all-day restaurant, but not essential.

Great location in the city with lots of bars/restaurants nearby

Stayed in November 2024

Great breakfast and staff

Stayed in October 2024

Location full of homeless people

Breakfast, room size, balcony

Stayed in September 2024

Dangerous location, but we were advised by receptionist to be aware!

Room size, breakfast and near to subway station

Stayed in April 2024

Very friendly staff

Stayed in February 2024

The neighbourhood is a bit dangerous

Breakfast, water filter

Stayed in March 2024

They could offer more amenities in the bathroom - shower mats, shampoo. The items in the fridge were very pricy. Elevators are a bit slow and one of them was broken during my stay.

Excellent location near subway station, very good price for what is offered (breakfast included) and the room we stayed was amazing. There was a living room, 4 single beds and a balcany where you could literally feel in the very heart of São Paulo (among buildings, basically). The shower had excellent water pressure. Breakfast options were simple, but very satisfying.

Stayed in February 2024

Everything was fine. Breakfast is rich, rooms are spacious, staff is very kind. They helped us with luggage storage.

Stayed in November 2023

The only problem was that the staff could not speak English and it was hard to communicate. The vicinity of the hotel was not perfectly clean and it would not make you feel comforatable at night to go into some of the narrower back streets.

A very comfortable, spacious and clean apartment in the vicinity of the city center. Delicious breakfast with everything you need. Friendly and helpful staff :)

Stayed in October 2023

The bed is not super comfortable but I was still able to sleep!

The breakfast is excellent, a typical Brazilian breakfast. I arrived 40 min before check in but was able to check in right away no problem.

Stayed in November 2023

The check in hall was gorgeous, an absolute architectural beauty. The staff was sweet and friendly, we had an issue with our reservation (a slight mismatch with another guest of the same name) but it was resolved with ease and we even got an upgrade to the 8th floor! The cost was also very much friendly, and the neighborhood was not as ‘scary’ as I imagined based on the reviews I read (only during the day, we did not risk going out at night although). The breakfast was just as described: not too many options but what is served is simple and delicious. Free water and coffee was a bonus! Would definitely come back.

Stayed in June 2023

Few pillows are available

Staff are very accomodating

Stayed in June 2023

Internet is rather slow and doesn’t work well in all rooms and coffee option could be improved. i prefered to quite on coffee for the days I stayed there, instead of drinking the machine espresso

The apartament was big and offered much privacy when traveling with friends. The breakfast was good. The area, although in the center, felt rather safe, but definitely it is not recommended to walk around after dark.

Stayed in January 2023

A older but still clean Hotel. Use the Safe thats in the room for important belongings.

Stayed in July 2025

Good receptionists one was speaking English for once! Breakfast was really abundant and even open at 6.30.that was very convenient But the room very small!though lots of mini bar goodies! Otherwise all good

Stayed in March 2025

Downtown is very dangerous, nothing new. A bit of more organization during the breakfast is needed.

It was nice to stay there, the stuff were helpful and nice. The hotel is good too, confortable, it has what you need to stay for a short time. I went there 2 times already. I would go back for sure.

Stayed in September 2024

1. Location, it is really dangerous creepy area and dirty 2. Bad isolation, it was very noisy i could hear what happen in hall and in other rooms. It was hard to sleep. My neighboor didn t let me sleep and they smoke inside the room too. 3. Room very cold. The window was closed half. The blanket very thin. I felt cold 2 nights i couldn t sleep because the room was really cold and i had to ask for more blanket. 4. The room small a little bit but that is ok for solo traveller travelling with carry on bag

The staff ,very nice the breakfast, various and delocious The bathroom

Stayed in August 2024

The room was very cold and uncomfortable to sleep as the temperature dropped in the nights. The was no heating in the room. The bathroom sink was clogged and there was mold on the grout on bathroom wall and floor. The blankets provided did not provided adequate warmth as there were not for the winter months. The first night I arrived I was not able to sleep as the mattress was uncomfortable and the bed extremely small. The mattress was as flat as a pancake and hard. Only one worn out pillow was provided and the blankets provided were more appropriate for the summer months. I had to bundle four blankets together to get some warmth. There was a constant draft of cold air coming through the old windows which made the room extremely cold and uncomfortable to sleep. I complained and was given another room the following day with a batter mattress and pillows. I was also given additional blankets. However the new room was still very cold and unclean. The location is very central but a bit unsafe at nights due to several homeless people living along the side walks. Just outside the hotel entrance reeked of urine.

The breakfast was adequate and freshly prepared. The housekeeping staff were very friendly and helpful. Most of the front desk staff were able to converse comfortably in English.

Stayed in July 2024