Reviews of Sandri Palace Hotel 4 stars

Lobby, breakfast, reception staff. Everything else was bad

Rooms not cleaned properly. Water from tap muddy/rusty color. Residue of mold around ac, windows and bathroom walls. Mattress veryvood and uncomfortable. King/queen bed really not king/queen mattress....its 2 twins mattress put together making a very uncomfortable spot in the middle. This is our 4th time here. First two times, the rooms were good condition and cleaned propely but that was 4 years ago. We went back recently with in the last 2 years and it was bad but now its worse. The hotel must fire the manager of the cleaning staff and hire someone with higher standards that could instil the values into the staff.

location

behaviour and infrastructure

Gym small but correct. Bed ok. Breakfast was good but very repetitive

First i was told that the tiny water bottles in the room were a token. The first day i brought a big bottle from the supermarket "no sir, there is water in the room, serve yourself". So i drank lots of them. Only on check out it appeared a big amount. I complained but the guy there did not care and charged me. That was miserable. Also, there was a sizeable water leak in my bathroom. The swimming pool: well it's a pool but too shallow and small for swimming.

Location

This is not a 4 star hotel, I would say it is worth 2 stars and at best (if you are lenient) 3 stars. The room was clean but old, it needs a thorough makeover. No coffee machine in the room (4 stars?). The next day we went to Novotel in Itajai which is a similar price but a lot more modern.