Staff didn’t speak English. Thank goodness for technology as I was able to converse with staff in Portuguese using the Apple translate app. The shower was very small and kept knocking the sides

The place was comfortable and had good amenities such as the games room, pool, spa and gym. The food such as breakfast and dinner was great. I loved the free shuttle service they provide to go to and from the centre of town.

Stayed in July 2025

Nothing

I had an amazing stay at Savoy Hotel in Campos do Jordão! From the moment I arrived, the staff were exceptional—warm, welcoming, and always ready to help with a smile. Their attention to detail and hospitality made me feel right at home. The food was absolutely delicious! My room was spotless, cozy, and very comfortable. I highly recommend Savoy Hotel to anyone visiting Campos do Jordão. I’m already looking forward to my next stay!

Stayed in May 2025

My mother in law has limited moving abilities and the hotel lacks full accessibility, despite being in the right direction to be more inclusive.

The staff was great and took care of my family very well.

Stayed in April 2025

Nothing

The hotel is great!

Stayed in January 2025

There was no one available to attend at the bar. This was a letdown.

I had an amazing stay! The bed was incredibly comfortable, and the blankets were so soft and cozy. Amazing space of the chalets. The breakfast was outstanding, with a great variety of delicious options. Highly recommend!”

Stayed in December 2024

Everything was great.

Everything was amazing at this hotel. We loved the room, playground, etc. The staff was always willing to help with any questions we had. Breakfast was so good, as the restaurant as well. We had dinner and it was delicious.

Stayed in September 2024

Localização e o ambiente do hotel

Stayed in August 2024

The room was a bit dry, but I believe it was because of the weather. Also need more plugs close to bed

The staff team is so kind and warm. The hotel offers services beyond expectation: shuttle car to capivari, head/foot SPA and fireplace. Comfortable bed and blanket. Very good breakfast.

Stayed in June 2024

The only negative thing i don’t know if it’s their fault but i was wake 6 in the morning by a dog barking, it upset me a little bit, but i really enjoy my stay.

The rooms were spacious and comfortable, very cozy, the breakfast was amazing and the staff were very friendly and helpful.

Stayed in May 2024

Noting

Everything!

Stayed in October 2023

We were offered a spa service for free but therapist had no time available to offer the service.

Breakfast excellent! With fruits, breads, cold cuts, cakes, hot beverages machine, and eggs to be ordered at the table. Transfer service to tourist part of town in a van is very convenient. Shower strong and hot. Nice pool facility. Staff very friendly.

Stayed in October 2023

The service is top notch. Every member of the staff does its upmost to make you stay a wonderful one. The breakfast and dinner are excellent. Rooms are comfortable and the hotel location is great, specially with the free shuttle provided by the hotel.

Stayed in May 2023

No issues.

Beautiful location with great shower with shampoo and soap. Provided baby cot. Had lovely fire places and beautif gardens

Stayed in March 2023

not even a single restaurant or bar is working during day time. beds are terribly uncomfortable.

breakfast was ok.

Stayed in June 2024

In the room up the hill - you could hear the cars and motorcycles driving by so loud. Those rooms should have a more soundproof thickness door or even better build a real wall with stones to block the sound along the property on the up side. The rooms down below the hill don't have that issue.

Great location, nice restaurant, very clean, nice amenities. Love the monitor playing with kids. Great masseuse.

Stayed in January 2024

Decor in rooms was a bit tired

Great bed, and breakfast

Stayed in November 2023

We stayed in the main lodge and it felt dated and not clean. The carpets were clearly dirty. Also our bathroom wasn’t clean (fake eyelashes stuck to the shower - ick) which didn’t feel great. It also felt very empty but perhaps we were out of season.

The shuttle bus was useful. And we had a nice view. Breakfast was decent. We are in the restaurant one night and the server was lovely. Food was good but overpriced

Stayed in November 2023

portable heater, room outdated

nice fireplace in the lounge, great breakfast and restaurant

Stayed in December 2022

breakfast was not fresh , and there was a bad smell from the dishes ( it was not cleaned well)

location, staff , decorations

Stayed in October 2022

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in June 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in March 2025