Reviews of Sleep Inn Aeroporto de Guarulhos - São Paulo 3 stars
2655 Avenida Natalia Zarif, Guarulhos, CEP 07140-040, Brazil
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewno ahuttle to and from the airport, limited spaces, I was char more than what it saud on the Booking app. No manager onsite to filla complain
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewvery close to airport and clean
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewBed was very comfortable and room was so clean! The gym was the best I used in 13 hotels this holiday around Brazil. Amazing breakfast, the eggs were still hot when I sat to eat them, all of my other 12 hotels this summer served warm eggs that went cold very quickly. I overslept due to being woken so many times in the night, but the restaurant staff didn’t rush me at breakfast. Whole hotel is very clean.
I woke at 12.30am and again at 1.30am with the noise of guests arriving and departing. Could staff not explain total silence after 10pm until 7am. No disabled ramp at the entrance, but this could be because the entrance is undergoing building works August 2025.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewFairly easy access to the airport. We Ubered there and back. It was a convienent 1 night stay before an early flight to Peru the next day.
Nothing. The GPS on the Uber app had trouble locating us for our ride to the airport the next morning. But the hotel was great.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewSafety place and confortável for a night.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe attention is the worst! I asked for the invoice many times! I called them, I texted them by booking, they never reply. They told me they will send the invoice and never did it. I'm still waiting for my invoice. This matter made my experience the worse in whole Brazil.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewHotel very expensive Compare to what is available Breakfast There is almost no coffee or drinking water, just a cold sandwich and juice for the kids.
Just Near to airport Transport by van very clean with good driver
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation
I made a reservation for 2 adults and 1 child(6years old) . It was accepted that way but on check in they didn’t allow one adult to sleep with the child and neither had another child extra bad. Conclusion one of the adults had to go back to her apt to sleep
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewClean. Friendly helpful staff.
Nothing stands out
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewShort distance from Airport, helpful staff
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe location is perfect. If are planning a short star around Guarulhos.
There is a bit of refurbishment going on causing a bit of disturbance.
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe shuttle bus took 1.5 hours to pick up from airport. I called 2 times the hotel and they could not tell me when the shuttle bus was coming. If i knew it was going to take that long i would have taken a taxi or uber.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was good. Shower was strong and warm and aircon was good.
I had to pay for a taxi back to the airport as all 5-7 slots was full and the hotel only do one trip on the hour.Very disappointing during peak hours.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewLocation
Floors noisy till early morning. Mould in bathroom. Airport shuttle too small for morning demand.
Dear Mr. Hermanus, thank you for your feedback regarding your recent stay. We appreciate your comments on the location and will consider your insights to improve our services. We hope to have the opportunity to welcome you again in the future.
Dear Mr. Hermanus, thank you for your feedback regarding your recent stay. We appreciate your comments on the location and will consider your insights to improve our services. We hope to have the opportunity to welcome you again in the futu… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewEasy location
Restaurant food could be better.
Dear Franceline, thank you for sharing your experience. We are pleased to hear that you found our location convenient. Your feedback is valuable to us, and we look forward to welcoming you back on your next visit.
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified review