Reviews of Hotel Suárez Executive Novo Hamburgo 4 stars
Av Nicolau Becker, 244 Centro, Novo Hamburgo, CEP 93510-060, Brazil
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Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 15 September 2024 · Stayed in June 2024
Verified reviewReviewed: 14 January 2024 · Stayed in January 2024
Verified reviewAr condicionado com defeito. Staff sem interesse.
Reviewed: 9 December 2023 · Stayed in December 2023
Verified reviewall good
nothing
Reviewed: 6 December 2023 · Stayed in December 2023
Verified reviewReviewed: 20 November 2023 · Stayed in November 2023
Verified reviewReviewed: 31 July 2023 · Stayed in July 2023
Verified reviewReviewed: 12 July 2023 · Stayed in July 2023
Verified reviewLocation and staff.
Acomodations.
We would like to thank you for this feedback about your stay at our hotel. Our guest is our focus, therefore, we are attentive in seeking to satisfy what can best serve you. We always strive to meet the requests of our customers and maintain the satisfaction rate of our users. We sincerely apologize if we were unable to exceed your expectations, we are at your entire disposal to welcome you again. Yours sincerely, Commercial Team
We would like to thank you for this feedback about your stay at our hotel. Our guest is our focus, therefore, we are attentive in seeking to satisfy what can best serve you. We always strive to meet the requests of our customers and maintai… Show more
Reviewed: 29 May 2023 · Stayed in May 2023
Verified reviewThe location for what I needed was perfect. The room was very clean
I didn´t get the room I expected, and the quality of the food was not great.
We would like to thank you for this feedback about your stay at our hotel. Our guest is our focus and, therefore, we are attentive in seeking to satisfy what can best serve you. We always strive to meet the requests of our customers and maintain the satisfaction rate of our users. We sincerely apologize if we were unable to exceed your expectations, we are at your entire disposal to welcome you again. Yours sincerely, Commercial Team
We would like to thank you for this feedback about your stay at our hotel. Our guest is our focus and, therefore, we are attentive in seeking to satisfy what can best serve you. We always strive to meet the requests of our customers and mai… Show more
Reviewed: 22 May 2023 · Stayed in April 2023
Verified reviewFriendly staff. Good breakfast.Clean room.
Poor internet connection, air conditioner did not work
We would like to thank you for this feedback on your accommodation in our hotel. Our guest is our focus and, therefore, we are attentive in seeking to satisfy what can best serve you. We always strive to meet the requests of our customers and maintain the satisfaction rate of our users. As for the internet, we identified that one of the devices was out of order, it has already been replaced. We appreciate the opportunity and sincerely apologize. We are at your entire disposal to welcome you again, talk to us and improve this image. Yours sincerely, Commercial Team
We would like to thank you for this feedback on your accommodation in our hotel. Our guest is our focus and, therefore, we are attentive in seeking to satisfy what can best serve you. We always strive to meet the requests of our customers a… Show more
Reviewed: 17 April 2023 · Stayed in April 2023
Verified reviewThe young men who checked us in were friendly, nice, and spoke some English (not expected but welcome!). Shower had good pressure and lots of hot water. The breakfasts were very nice.: good quality, no shortages, friendly staff, reasonable hours.
The (single) beds are extremely narrow. WiFi was sometimes unstable and weak. A/C was a tad noisy.
We would like to thank you for this feedback about your stay at our hotel. Our guest is our focus and, therefore, we are attentive in seeking to satisfy what can best serve you. We always strive to meet the requests of our customers and maintain the satisfaction rate of our users. We sincerely apologize if we were unable to exceed your expectations, we are at your entire disposal to welcome you again. Yours sincerely, Commercial Team
We would like to thank you for this feedback about your stay at our hotel. Our guest is our focus and, therefore, we are attentive in seeking to satisfy what can best serve you. We always strive to meet the requests of our customers and mai… Show more
Reviewed: 3 April 2023 · Stayed in April 2023
Verified reviewReviewed: 13 March 2023 · Stayed in March 2023
Verified reviewReviewed: 12 December 2022 · Stayed in December 2022
Verified reviewReviewed: 2 December 2022 · Stayed in December 2022
Verified reviewReviewed: 15 October 2022 · Stayed in October 2022
Verified reviewBreakfast was good, facilities were clean, shower was good, staff was friendly
Bed was not comfortable, it was hard and creaky. Wi-Fi was mostly not working which was a big problem for me.
Mrs. Marcia, we would like to thank you for this feedback about your stay at our hotel. Our guest is our focus and, therefore, we are attentive in seeking to satisfy what can best serve you. We always strive to meet the requests of our customers and maintain the satisfaction rate of our users. We sincerely apologize if we were unable to exceed your expectations, we are at your complete disposal to welcome you again. Yours sincerely, Commercial Team
Mrs. Marcia, we would like to thank you for this feedback about your stay at our hotel. Our guest is our focus and, therefore, we are attentive in seeking to satisfy what can best serve you. We always strive to meet the requests of our cust… Show more
Reviewed: 25 September 2022 · Stayed in August 2022
Verified reviewReviewed: 14 September 2022 · Stayed in August 2022
Verified review