The check in service is old style which you need to fill up a paper form yourself. Would be a great benefit for both sides a bit more modern system to save time and offer a more comfortable experience on the first few minutes which counts a lot

I absolutely love this place, definitely recommend and will come back with my family

Stayed in April 2024

The pool bar system is a bit off. They just add drinks to your room, and you sign the receipt each time, but at the end the signed receipts are nowhere to be seen and you cannot argue the amount claimed (which you are told at checkin, oddly). Ripe for being overcharged. Should pay as you go.

Great pool, great location and decent rooms.

Stayed in March 2024

It would have been perfect if it were beach front and a slightly bigger pool, but still the location is good and safe for a solo traveler and the pool very nice.

Very kind staff and live music on the Saturday afternoon at the swimming pool. Nice pool bar and restaurant with always some hosts seating there. Very nice bedroom, little garden was beautiful, and very peaceful pousada generally speaking. I had a great time there and would go back.

Stayed in November 2023

Everything was good

Excelente breakfast, excelente pool

Stayed in November 2023

breakfast was excellent

Stayed in November 2023

All nice , service , quiet , room , great shower ,

Great place ! Cuisine ok but should be better considering the general level of the place !

Stayed in August 2023

The rooms were clean, very comfortable, amazing breakfast and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Praia do Forte

Stayed in April 2023

We had an issue with AC but it was resolved very fast.

We liked the service a lot. The people working here do everything possible to ensure the guests are happy. We are grateful for taking such good care of us.

Stayed in April 2023

NA

Everything was perfect

Stayed in February 2023

People at reception did not speak English.. In our room water was dropping from the air conditional and it soaked our luggage. We informed the reception later and they did not even apologize for this.

Pool was nice. Breakfast was nice. Staffs at the restaurant were very nice

Stayed in January 2023

I don't have any complaint

Everything. Location, breakfast, restaurant, swimming pool. Everything was great.

Stayed in December 2022

A comida deveria ser mais barato

Stayed in September 2022

The bedroom installations, the rest rooms, the communication to the staff.

The breakfast is very good, we need confirm it. But the facilities, bedrooms, bathrooms are very poor. Even there is no place enough for parking.

Stayed in June 2025

Lifts not working, so not good if you have accessibility issues or, like us, have small children who demand buggies and loads of luggage. No electric kettles available in the rooms so you can’t do tea/coffee/milk. Safe simply not working, complained with staff who promised to fix it but didn’t in the end. Rooms felt dated overall, they need a revamp to justify the prices being charged

Very good location. Breakfast was great. Nice facilities for kids. Chilled vibe in the swimming pool area, good to relax and enjoy the bar

Stayed in April 2025

The customer service isn't the best. It was the first time that I asked for "hot water" at the reception and I was sent to heat it up myself to the staff kitchen. Should I've gone to a hostel, ok, perfect; but I wasn't at one, was I?

Amazing location

Stayed in February 2025

Rooms need maintenance, location is not good. Very expensive for what it offers.

Service

Stayed in January 2025

No lift - staff had very little English. I found the dining home claustrophobic

The staff were very nice and helpful- it was in a good location

Stayed in March 2024

I reserved a regular room and was very disappointed upon arrival, as it was not what was shown at the pictures. Fortunately we could upgrade to a premium room the following day. The premium was not only bigger, but the quality of the linen and amenities was far superior. The regular room was also extremely noisy. I was disappointed with the cleaning. You could always feel Some sand in the room when walking barefoot, even if the room has just been cleaned -and we kept our shoes outside. Maybe the hotel could invest in vacuum cleaners, instead I’d just brooms. Although booking states that all fees are included the hotel charges 10% service fee.

The swimming pool and breakfast are excellent. The garden is beautiful.

Stayed in February 2024

A lot of cats everywhere, including in the restaurant, even under the table where we were having our meals. in addition lift was not working (they told us for at least a couple of months) and there was no room service. if I wanted a sandwich I had to go down two floors and bring the food and drinks up to the room myself. We then agreed with management to leave the hotel upon their agreement to refund us for the non used days.

location was ok

Stayed in April 2023

staffs on the breakfast area and also the lift. when we were there had a massive accident and dropped from the third floor with 2 adults and 2 kids inside and they went to the hospital. google about it and maybe avoid this place.

breakfast amazing but the staffs around the breakfast area look at you kind judge you for what you eat and I saw they talk to one another and look people in the tables. You don’t feel comfortable

Stayed in March 2023

our room was next door to the kitchen. Lota of noise , employees making a lot of noise during very early hrs. We couldn’t sleep well.

The location

Stayed in January 2023

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in July 2024