Staff do not speak english at all and tried to avoid us since we speak english.

Organization

Stayed in December 2024

Poor quality of drinks.

Very good resort but needs to improve quality of their drinks!

Stayed in June 2024

Music by the pool was far too loud. Needed more staff in the bars.

Food was good. Grilled meat by the pool was delicious. Lovely grounds with lizards, monkeys and many beautiful birds.

Stayed in September 2023

The a la carte restaurant. Cervejaria Portuguesa all the members of our group had their steak on their bitoques overcook at a charcoal texture. What a waste. The Mediterranean restaurant has an amazing service but they should reduce de size of their portions to reduce expensive ingredients waste.

The staff was the highlight of our trip. Service was 120% fantastic.

Stayed in July 2023

There's a lot of special snacks during the day however is very badly informed when and where. So we missed a lot of the BBQ shrimps, acarajé and small stuff to find out only on our last day. Lunch and dinner for full board is ok but not great. The only thing is we have a milk allergic in the family, and there are very limited options of food (apart from natural fruit). The room is big. However, the bathroom is a big small. The pool is awesome, but we actually thought it was heated because during the day (February), it was boiling! It is almost impossible to go in between 10-16 because of the water temperature (too hot). After 16 it feels great. Balcony had no furniture to sit on and enjoy.

The place is located in a very beautiful, calm beach spot. Nature is amazing all around. The hotel is big and you don't feel like there's as many people as their capacity. The pool is very big with different depths and areas to attend to all different types of guests. The lounge before the beach is great to chill. Bedroom is spacious and comfortable and varanda also. We really liked the drinks variety available all day long. Water, coconut water, all sorts of beer, juices, etc. The lunch and dinner included are ok. There's room for improvement, though. Kid's club was great for my 8yro. The night entertainment after dinner is very nice also for the small children. There's a convenience store inside that covers a lot in case you forget something and some other shops. All the employers were very helpful and nice!

Stayed in March 2023

Most staff is not very friendly. I found a cockroach in the Roos twice. a lot of mosquitoes as well. A lack of options for excursions, there are taxis available but they are not tour guides.

Amazing pool, very big and clean. Good selection of food for breakfast, lunch and dinner. Nice cold drink Ms available all day long. The afternoon tea was also great. The property was well kept and the nature around is amazing.

Stayed in December 2022

Food and swimming pool was amazing

I was amazing every thing there me and my family loved it we enjoyed every moment !

Stayed in August 2025

Dirty and outdated room, towels were missing all the time, cutlery missing in the main restaurant, we actually found a cockroach running over our breakfast table one of the days.

Beach was beautiful

Stayed in July 2025

We had a serious incident in the room with my 2-year-old because the room wants safe, they have a big wood stand in the wall that fall on her almost have a tragedy . Unfortunately, no one seemed to care or offer help, and they didn’t even check if we needed anything. To make matters worse, they moved us to an even worse room. Despite everything that happened, they didn’t offer any kind of compensation, like a gift or anything to make up for the situation. I had to ask for a refund because we were moved to a lower-quality room, and even then, they still haven’t provided any refund.

Stayed in February 2025

Staff were not friendly, food was unflavor and there was definately no intention to make the stay pleasant

Nice location, pool and beach view

Stayed in July 2024

Poorly organized seating during dinner. Too many people and not enough tables. Staff during meals insufficient to deal with the situation. Could easily be made better with someone managing entrance or making two dinner shifts. The specialty restaurants left a lot to be desired.

Nice pool. Great location. Very nice cleaning staff

Stayed in July 2024

Not worthy the value, super uncomfortable beds, overall staff not prepared, horrible support and service, hotel too full without enough staff and resources to support it, only 1 poor option for kids when rain, poor food, what was good you had to stay long long time in line to get!

Stayed in July 2024

Attention, Facilities, Food, Room, Attention to details

Cleanliness.

Stayed in January 2024

Bathroom needed upgrade. Old towels, pools with broken title, bathroom without amenities, Food is repetitive, at times no fresh at all. The a la carte restaurants served same food from main buffet.

Friendly staff, beautiful nature.

Stayed in September 2023

CLEAN ROOM. FOOD… EXCELLENT SAFETY

EXCELLENT. RESTAURANTS ARE AMAZING

Stayed in June 2023

The themed restaurants, especially the Portuguese one. The food was not good at all and I didn’t really like that they use the same space as the pool restaurant. The Mediterranean one was great!

The friendliness and accommodating attitude of all employees. The activities and infrastructure of the property.

Stayed in July 2023

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in March 2023

There are no comments available for this review

Stayed in March 2023

There are no comments available for this review

Stayed in January 2023