Reviews of Vila Galé Resort Marés - All Inclusive 5 stars
Praia de Guarajuba s/n, Guarajuba, CEP 42820-000, Brazil
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Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewI was amazing every thing there me and my family loved it we enjoyed every moment !
Food and swimming pool was amazing
Dear Mrs. Eli, We sincerely thank you for choosing the Vila Galé Hotel Group. Our top priority is the well-being of our guests, and we are constantly striving to deliver excellent service that meets and exceeds expectations. It brings us great joy to know that you had a wonderful stay with us. Please know that it will always be an honor to welcome you back to Vila Galé Marés. We look forward to seeing you again soon for more special moments. Sincerely, The Management
Dear Mrs. Eli, We sincerely thank you for choosing the Vila Galé Hotel Group. Our top priority is the well-being of our guests, and we are constantly striving to deliver excellent service that meets and exceeds expectations. It bri… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewBeach was beautiful
Dirty and outdated room, towels were missing all the time, cutlery missing in the main restaurant, we actually found a cockroach running over our breakfast table one of the days.
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 11 March 2025 · Stayed in February 2025
Verified reviewWe had a serious incident in the room with my 2-year-old because the room wants safe, they have a big wood stand in the wall that fall on her almost have a tragedy . Unfortunately, no one seemed to care or offer help, and they didn’t even check if we needed anything. To make matters worse, they moved us to an even worse room. Despite everything that happened, they didn’t offer any kind of compensation, like a gift or anything to make up for the situation. I had to ask for a refund because we were moved to a lower-quality room, and even then, they still haven’t provided any refund.
Reviewed: 27 December 2024 · Stayed in October 2024
Verified reviewReviewed: 11 December 2024 · Stayed in December 2024
Verified reviewOrganization
Staff do not speak english at all and tried to avoid us since we speak english.
Reviewed: 12 November 2024 · Stayed in November 2024
Verified reviewReviewed: 29 August 2024 · Stayed in August 2024
Verified reviewReviewed: 28 July 2024 · Stayed in July 2024
Verified reviewNice location, pool and beach view
Staff were not friendly, food was unflavor and there was definately no intention to make the stay pleasant
Reviewed: 24 July 2024 · Stayed in July 2024
Verified reviewNice pool. Great location. Very nice cleaning staff
Poorly organized seating during dinner. Too many people and not enough tables. Staff during meals insufficient to deal with the situation. Could easily be made better with someone managing entrance or making two dinner shifts. The specialty restaurants left a lot to be desired.
Reviewed: 20 July 2024 · Stayed in July 2024
Verified reviewNot worthy the value, super uncomfortable beds, overall staff not prepared, horrible support and service, hotel too full without enough staff and resources to support it, only 1 poor option for kids when rain, poor food, what was good you had to stay long long time in line to get!
Reviewed: 19 June 2024 · Stayed in March 2024
Verified reviewReviewed: 10 June 2024 · Stayed in June 2024
Verified reviewVery good resort but needs to improve quality of their drinks!
Poor quality of drinks.
Reviewed: 13 May 2024 · Stayed in February 2024
Verified reviewReviewed: 18 March 2024 · Stayed in December 2023
Verified reviewReviewed: 9 January 2024 · Stayed in January 2024
Verified reviewCleanliness.
Attention, Facilities, Food, Room, Attention to details
Reviewed: 20 December 2023 · Stayed in September 2023
Verified reviewReviewed: 11 November 2023 · Stayed in November 2023
Verified reviewReviewed: 26 September 2023 · Stayed in September 2023
Verified reviewFood was good. Grilled meat by the pool was delicious. Lovely grounds with lizards, monkeys and many beautiful birds.
Music by the pool was far too loud. Needed more staff in the bars.
Reviewed: 20 September 2023 · Stayed in August 2023
Verified reviewReviewed: 9 September 2023 · Stayed in September 2023
Verified reviewFriendly staff, beautiful nature.
Bathroom needed upgrade. Old towels, pools with broken title, bathroom without amenities, Food is repetitive, at times no fresh at all. The a la carte restaurants served same food from main buffet.