West Bay Street 627, Nassau, Bahamas
#30 of 30 hotels in Nassau
Guests' ChoiceBased on 132 hotel reviews
5.5Cleanliness
7.0
Comfort
6.7
Location
7.3
Facilities
6.2
Staff
7.3
Value for money
6.3
Free Wifi
6.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 10, 2025
Simon
United StatesFar from most of the nice places such down town, and other popular places
Cleanliness
Stayed in May 2025
Reviewed: February 15, 2025
Michaela
BahamasRoof was to low if the room was a bit uncomfortable WiFi service was excellent location awesome
Stayed in January 2025
Reviewed: February 8, 2025
Hess
United StatesWe ended up having to find a quick place to stay after our flight got canceled and wet extremely lucky to stay here! Definetly worth it.
Stayed in January 2025
Reviewed: December 16, 2024
Kerlyn
BahamasThe water pressure is very low.
So so!
Stayed in December 2024
Reviewed: September 28, 2024
Nancy
United StatesThe driver was suppose to pick me up and never twice. The hotel looks a little old. But had AC, WiFi, and free streaming services. I was relieved to have those things.
Stayed in September 2024
Reviewed: April 9, 2024
David
United StatesThe room was sandy and the door wasn't sealed shut. The AC unit said 71° but was actually more like 78-85° and muggy. The morning meal was disappointing.
I liked the staff. It was nice to have someone shuttle me to the airport
Stayed in April 2024
Reviewed: January 4, 2024
Bridget
United StatesThere were no closets and racks to hang towels/washcloths in the bathroom.
Stayed in December 2023
Reviewed: December 25, 2023
Dylan
CanadaThe shower was low pressure, the balcony was weird, and the location was far from downtown
The bed and the staff
Stayed in December 2023
Reviewed: December 7, 2023
Roberts
JamaicaIt was close to places that needed to go to
Staff ensure you were comfortable and assist in finding locations needed to go
Stayed in December 2023
Reviewed: October 14, 2023
Nitin
IndiaNo restaurants close by. There was no paid breakfast as advertised.
The staff was polite.
Stayed in October 2023
Reviewed: August 9, 2023
Deandra
BahamasRoom was not cleaned.
Stayed in August 2023
Reviewed: August 3, 2023
Erica
United StatesLocation was good, food and a bar right next to this hotel. Occasionally the bar could be loud later in the evening. It is a bit of a dated building but it was clean and comfortable.
Stayed in July 2023
Reviewed: July 20, 2023
David
United KingdomExtremely noisy from Night Club next door which we should have been advised of
Accommodation was as expected
Stayed in July 2023
Reviewed: June 21, 2023
Elaina
CanadaOkay so the BEST beach was across the street - BUT I believe I've read that it was easy access on the hotels description.. IT IS NOT!!! Thiers no sidewalks and so if you trek the 10plus minutes and love adventure of almost being hit by a car then by all means... Luckily on our second day I found a loop hole - a door that was not locked which gave us access to the beach and it shaved 8/9 minutes of walking through the street. Some may call it trespassing- but we only used it for safe access. Our room was not cleaned. I had to ask for it to be cleaned 2x. And on our last night I heard some weird noises of guests in the hall way. Our room was dark and the window gave us a sad/depressing view. Luckily I saw zero roaches so for me this was a win win. I personally would have never picked this place but I booked the night before leaving and so my options were very slim. This was personally NOT my budget - I think they overcharge for what it really is.. but THE BEACH - next visit will be the houses that are on that beach..
Location provided the BEST beach across the street.. Look, my bad review has nothing to do with the staff - please don't take offense if your reading this.. I personally liked them, very welcoming and kind. And they also had a night security in the evenings.. It's just the building. Very rundown, and I think I was paying close to 160cnd a night.. Location is a little far from 'civilization' walking is a scary task.. car rentals were all booked but we took advantage of the bus system. Although we traveled mainly durning the day my family felt safe. Agian Bahamians are all so very friendly and welcoming. Next door they offer 2 restaurants. Food was amazing - thank God since we didn't wanna venture out in the evening for dinners. Overall im happy we came because we found a perfect little beach where we want to viait agian.. ill just better prepare my accommodations ..
Stayed in June 2023
Reviewed: June 1, 2023
Rose
British Virgin IslandsNone
It was comfy
Stayed in May 2023
Reviewed: June 1, 2023
Alexis
Trinidad and TobagoTerrible odours coming from the bath,toilet and sink . The room was not aired out prior to arrival, but was hot and smelly the AC was off. No utensil like eg ..tea cup plates knives and forks. Had to be asking. Keep hitting head on ceiling. There seems to be construction going on. The welcome reception could have been more welcoming.
Close to the airport. And to have a beach bath.
Stayed in May 2023
Reviewed: May 8, 2023
Bullard
BahamasThe ceiling needs repairs and elevation... Also the stairs was too steep.
The size was nice.
Stayed in May 2023
Reviewed: April 10, 2023
William
United Statespoor infrastructure and poor quality bedding
mostly clean nice staff
Stayed in April 2023
Reviewed: March 24, 2023
Jennifer
United KingdomThe room especially the bathroom was old rusty and the decorations needed redoing. Floor had a loose fractured tile. The whole resort was needing an upgrade.
No breakfast offered
Stayed in February 2023
Reviewed: March 19, 2023
Urlando
CanadaIf day would give breakfast
The location was ok
Stayed in March 2023
Reviewed: March 18, 2023
Jason
BahamasHaving to be careful not to bump my head because of low ceiling
Staff hospitality at front desk
Stayed in March 2023
Reviewed: March 9, 2023
Crishon
United Statesthe water smelt like a sewage tank and the water pressure was horrible
the pool was clean and nice and the staff was very friendly
Stayed in March 2023
Reviewed: January 24, 2023
Kenolle
BahamasRoom to small
Location
Stayed in December 2022
Reviewed: September 20, 2022
Clinton
BahamasNo hot water Ac unit has visible mold Had to request towels
Staff
Stayed in September 2022
Joure, Netherlands
Podstrana, Croatia
Marmari, Greece
Saint-Cirq-Lapopie, France
Sorrento, Italy
Filzmoos, Austria
Volgograd, Russia
Hagen-Dahl, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content