West Bay Street, SS-6230 Nassau, Bahamas
#24 of 26 hotels in Nassau
Guests' ChoiceBased on 279 hotel reviews
6.4Cleanliness
7.2
Comfort
7.3
Location
7.9
Facilities
6.5
Staff
7.9
Value for money
6.1
Free WiFi
6.7
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End of dialog contentReviewed: 1 June 2024
Swain
BahamasThe old musky smell in the corridors
The location is great
Stayed in May 2024
Reviewed: 1 June 2024
Berklano
BahamasCocktails at the bar, condition of the rooms.
Front desk, they were very accommodated.
Stayed in May 2024
Reviewed: 29 May 2024
Max
United KingdomVery expensive for an average hotel. The prices for food and drink locally were also very high. The taxi driver said they keep putting up their prices and people will still come and pay!
Situated on the beach front. Just down the road from where the cruise liners drop their passengers.
Stayed in April 2024
Reviewed: 19 May 2024
Leanne
SpainPool was under construction and off limits, no drinking water in the rooms, machines in the gym, like the bike, didn't work, expensive restaurant food for what you get
Clean, close to the marina, friendly check in
Stayed in May 2024
Reviewed: 26 April 2024
Nicole
Trinidad and TobagoRenovations
Clean rooms
Stayed in March 2024
Reviewed: 13 April 2024
Dean
BahamasNA
The staff was very efficient
Stayed in April 2024
Reviewed: 12 April 2024
Arona
United Statesthe water in the shower was not hot enough. there was no drinking water, and no microwave in the room. Construction noise. too many limits on the free drinks.
the room was bright and clean; the air conditioning worked very well. the mattress was comfortable.
Stayed in April 2024
Reviewed: 8 April 2024
Sunil
IndiaNo food available after 10 pm
Location
Stayed in April 2024
Reviewed: 29 March 2024
Diane
United StatesThe sidewalks are not safe for walking! Pay attention or you will get run over or break your leg! Tried to order a Chardonnay and they didn’t have any chilled.
The hotel staff were absolutely the best! Happy to help and do whatever they could. Always with a smile. One of the hotel pool areas was closed and under renovation. The bar drink of the day tasted like pure juice (no rum) and the wine offerings were limited or not chilled. Hotel ice machines did not work. Room was comfy and filtered water available. The Junkanoo beach was lively and entertaining! Definitely had fun. Some good restaurants and shopping within walking distance and always taxi available at the hotel if you needed that.
Stayed in March 2024
Reviewed: 18 March 2024
Tonatiuh
MexicoPoorly organized, the line for the restaurant is sometimes too long and very slow.
The main pool was closed for repairs, although no one worked there for the first 3 days.
Stayed in March 2024
Reviewed: 26 February 2024
Angie
Bahamasthe price
the view
Stayed in February 2024
Reviewed: 31 January 2024
Sara
United StatesIts a little dated to be charging what they are for it. If it was $50 less a night it would be a great deal.
The staff were excellent
Stayed in January 2024
Reviewed: 27 January 2024
Elena
PhilippinesBalcony door lock was broken. Problem with the tv, Shampoo and body wash dispenser werent refilled. The safe broke at the end of our stay.limited selection of drinks at the bar and food was very poor.
The room is clean and comfortable,the location convenient to town.
Stayed in January 2024
Reviewed: 18 January 2024
Edward
United StatesThey do service charge even you buy a banana to go from the bar.
Stayed in January 2024
Reviewed: 14 January 2024
John
United StatesThe lobby and hallway were all very tired and need a lot of sprucing up.
Location was decent close to downtown, but not on it. The location was also located away from the tourist mob.
Stayed in January 2024
Reviewed: 7 January 2024
Robin
United StatesIst of all you charge extra to clean room everyday. Out of the 12 days we were there we got service 7 days and repeatedly had to ask for clean towels. Cleaning the room should have been replaced with clean towels and that didnt happen. Also when asked for room service at 4:00 after being gone all day 🙄 was told it eas was too late and you had a maid I hallway for an hour on phone and 5 :00 she clocks out and goes home. Then had to hunt down towels once again.
It was conveniently to everything down town and one first floor so.didnt have to walk far.
Stayed in January 2024
Reviewed: 28 December 2023
Marx
EstoniaIt was booked @ booking.com as room for three adults. Kingsize bed was good for two, but where was third person area, i didnt realized, because armchair was small and whole so not for sleeping. Also asked this from registration and answer was that +45$/day for extra bed…
Pictures was taken, like it is brand new apartment😁 Administrators and workes was professional and helpful. Also morning omlet was delicious👍
Stayed in December 2023
Reviewed: 18 December 2023
Sergio
United Statesswimming pool too cold empty pool all the times could not enjoy, i Wish they had a jacuzzi or a heated pool water too cold for the price of hotel. I booked here thinking i could enjoy beach and 2 swimming pools but not really
Room Clean, everything secured and organized, beach not good not recommended we didn't go once, stay on this hotel you'll see why, also pool water too cold for December, nobody in the pool all the times, we drove to other beaches, breakfast expensive but good, since we had to go to other places we got breakfast on the way and go to other beaches, jaws and love beach
Stayed in December 2023
Reviewed: 7 December 2023
Ellis
United StatesElevator is slow.
Location.
Stayed in December 2023
Reviewed: 31 October 2023
Young
BahamasBook for me and my spouse I arrived earlier than her I fell asleep.When she showed up they told her she has no reservation so she left and I got angry txt and ended up sleeping alone poor front desk staff.
Location
Stayed in October 2023
Reviewed: 11 October 2023
Latoshia
United StatesMy AC unit keep shutting off it was broke
Unknown I didn’t eat at the hotel but it look good from other people who stayed
Stayed in October 2023
Reviewed: 22 August 2023
Kirlew
Jamaicai had to keep traveling back and forth for fresh towels and to get room clean i can remember i went away for the entire day came back mins to 4 and room was still a mess rom service was a mess i slept on the same sheet for 3 days withot a pillow case i was told to wait for pillow case still havent received any my only problem is room service
staff at front desk and atbar was so amazing really helpful
Stayed in August 2023
Reviewed: 22 August 2023
Essie
JamaicaThere was a roach in the room. Restaurant was not encouraging.
Location and accessibility. Breakfast was tasty.
Stayed in August 2023
Reviewed: 17 August 2023
Merissa
United StatesThe beds weren’t comfortable it almost seemed like it was broken but due to or long travel and staying one night we didn’t want to change rooms. The breakfast service was awful slow and not accommodating to guests I might as well ate at the airport food court.
The agent that checked us in was very helpful and pleasant
Stayed in August 2023
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