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  5. Reviews of Courtyard by Marriott Nassau Downtown/Junkanoo Beach

Reviews of Courtyard by Marriott Nassau Downtown/Junkanoo Beach 4 stars

West Bay Street, SS-6230 Nassau, Bahamas

#24 of 26 hotels in Nassau

Guests' Choice

Review score

Based on 279 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.3

  • Location

    7.9

  • Facilities

    6.5

  • Staff

    7.9

  • Value for money

    6.1

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 1 June 2024

    7.0
    My stay was okay. Hopefully the next time I visit the renovation process will be complete.
    • Leisure trip
    • Couple
    • King Room with Island View
    • Stayed 1 night
    • Submitted via mobile

    The old musky smell in the corridors

    The location is great

    Stayed in May 2024

  • Reviewed: 1 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Island View
    • Stayed 1 night
    • Submitted via mobile

    Cocktails at the bar, condition of the rooms.

    Front desk, they were very accommodated.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • King Room with Island View
    • Stayed 1 night
    • Submitted via mobile

    Very expensive for an average hotel. The prices for food and drink locally were also very high. The taxi driver said they keep putting up their prices and people will still come and pay!

    Situated on the beach front. Just down the road from where the cruise liners drop their passengers.

    Stayed in April 2024

  • Reviewed: 19 May 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room with Island View
    • Stayed 1 night
    • Submitted via mobile

    Pool was under construction and off limits, no drinking water in the rooms, machines in the gym, like the bike, didn't work, expensive restaurant food for what you get

    Clean, close to the marina, friendly check in

    Stayed in May 2024

  • Reviewed: 26 April 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Renovations

    Clean rooms

    Stayed in March 2024

  • Reviewed: 13 April 2024

    7.0
    The stay was good
    • Leisure trip
    • Solo traveller
    • King Room with Pool Access
    • Stayed 1 night
    • Submitted via mobile

    NA

    The staff was very efficient

    Stayed in April 2024

  • Reviewed: 12 April 2024

    6.0
    It was fine for a brief stay.
    • Leisure trip
    • Family with young children
    • King Room with Island View
    • Stayed 1 night

    the water in the shower was not hot enough. there was no drinking water, and no microwave in the room. Construction noise. too many limits on the free drinks.

    the room was bright and clean; the air conditioning worked very well. the mattress was comfortable.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    6.0
    Mixed feelings
    • Leisure trip
    • Family with young children
    • King Room with Pool Access
    • Stayed 1 night
    • Submitted via mobile

    No food available after 10 pm

    Location

    Stayed in April 2024

  • Reviewed: 29 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Double Room with View
    • Stayed 2 nights
    • Submitted via mobile

    The sidewalks are not safe for walking! Pay attention or you will get run over or break your leg! Tried to order a Chardonnay and they didn’t have any chilled.

    The hotel staff were absolutely the best! Happy to help and do whatever they could. Always with a smile. One of the hotel pool areas was closed and under renovation. The bar drink of the day tasted like pure juice (no rum) and the wine offerings were limited or not chilled. Hotel ice machines did not work. Room was comfy and filtered water available. The Junkanoo beach was lively and entertaining! Definitely had fun. Some good restaurants and shopping within walking distance and always taxi available at the hotel if you needed that.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    5.0
    Passable
    • Business trip
    • Couple
    • King Room with Island View
    • Stayed 5 nights

    Poorly organized, the line for the restaurant is sometimes too long and very slow.

    The main pool was closed for repairs, although no one worked there for the first 3 days.

    Stayed in March 2024

  • Reviewed: 26 February 2024

    7.0
    ok
    • Leisure trip
    • Solo traveller
    • King Room with Island View
    • Stayed 1 night

    the price

    the view

    Stayed in February 2024

  • Reviewed: 31 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Island View
    • Stayed 1 night
    • Submitted via mobile

    Its a little dated to be charging what they are for it. If it was $50 less a night it would be a great deal.

    The staff were excellent

    Stayed in January 2024

  • Reviewed: 27 January 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room with Island View
    • Stayed 17 nights
    • Submitted via mobile

    Balcony door lock was broken. Problem with the tv, Shampoo and body wash dispenser werent refilled. The safe broke at the end of our stay.limited selection of drinks at the bar and food was very poor.

    The room is clean and comfortable,the location convenient to town.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with View
    • Stayed 7 nights
    • Submitted via mobile

    They do service charge even you buy a banana to go from the bar.

    Stayed in January 2024

  • Reviewed: 14 January 2024

    6.0
    Pleasant away from the tourist mob
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    The lobby and hallway were all very tired and need a lot of sprucing up.

    Location was decent close to downtown, but not on it. The location was also located away from the tourist mob.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    5.0
    Poor customer service
    • Leisure trip
    • Family with young children
    • King Room with Pool Access
    • Stayed 13 nights
    • Submitted via mobile

    Ist of all you charge extra to clean room everyday. Out of the 12 days we were there we got service 7 days and repeatedly had to ask for clean towels. Cleaning the room should have been replaced with clean towels and that didnt happen. Also when asked for room service at 4:00 after being gone all day 🙄 was told it eas was too late and you had a maid I hallway for an hour on phone and 5 :00 she clocks out and goes home. Then had to hunt down towels once again.

    It was conveniently to everything down town and one first floor so.didnt have to walk far.

    Stayed in January 2024

  • Reviewed: 28 December 2023

    5.0
    Location was very good, must remaind it because almost all taxi ride cost 30-40$😁
    • Leisure trip
    • Group
    • King Room with Pool Access
    • Stayed 4 nights
    • Submitted via mobile

    It was booked @ booking.com as room for three adults. Kingsize bed was good for two, but where was third person area, i didnt realized, because armchair was small and whole so not for sleeping. Also asked this from registration and answer was that +45$/day for extra bed…

    Pictures was taken, like it is brand new apartment😁 Administrators and workes was professional and helpful. Also morning omlet was delicious👍

    Stayed in December 2023

  • Reviewed: 18 December 2023

    5.0
    didn't enjoy the beach and the swimming pool
    • Leisure trip
    • Group
    • Double Room with View
    • Stayed 5 nights

    swimming pool too cold empty pool all the times could not enjoy, i Wish they had a jacuzzi or a heated pool water too cold for the price of hotel. I booked here thinking i could enjoy beach and 2 swimming pools but not really

    Room Clean, everything secured and organized, beach not good not recommended we didn't go once, stay on this hotel you'll see why, also pool water too cold for December, nobody in the pool all the times, we drove to other beaches, breakfast expensive but good, since we had to go to other places we got breakfast on the way and go to other beaches, jaws and love beach

    Stayed in December 2023

  • Reviewed: 7 December 2023

    5.0
    Good stay. The guard who calls the taxi could have listed the name and/or plate number and the time of hire to ensur
    • Leisure trip
    • Solo traveller
    • King Room with Island View
    • Stayed 2 nights
    • Submitted via mobile

    Elevator is slow.

    Location.

    Stayed in December 2023

  • Reviewed: 31 October 2023

    5.0
    Good location mindless stafff
    • Leisure trip
    • Couple
    • King Room with Island View
    • Stayed 1 night
    • Submitted via mobile

    Book for me and my spouse I arrived earlier than her I fell asleep.When she showed up they told her she has no reservation so she left and I got angry txt and ended up sleeping alone poor front desk staff.

    Location

    Stayed in October 2023

  • Reviewed: 11 October 2023

    7.0
    I had a nice experience but we went during construction so I hope it gets resolved but I had amazing
    • Leisure trip
    • Group
    • King Room with Island View
    • Stayed 7 nights
    • Submitted via mobile

    My AC unit keep shutting off it was broke

    Unknown I didn’t eat at the hotel but it look good from other people who stayed

    Stayed in October 2023

  • Reviewed: 22 August 2023

    6.0
    apart from room service not doing they job i really would return
    • Leisure trip
    • Family with young children
    • King Room with Island View
    • Stayed 10 nights

    i had to keep traveling back and forth for fresh towels and to get room clean i can remember i went away for the entire day came back mins to 4 and room was still a mess rom service was a mess i slept on the same sheet for 3 days withot a pillow case i was told to wait for pillow case still havent received any my only problem is room service

    staff at front desk and atbar was so amazing really helpful

    Stayed in August 2023

  • Reviewed: 22 August 2023

    6.0
    Pleasant
    • People with friends
    • King Room with Pool Access
    • Stayed 1 night
    • Submitted via mobile

    There was a roach in the room. Restaurant was not encouraging.

    Location and accessibility. Breakfast was tasty.

    Stayed in August 2023

  • Reviewed: 17 August 2023

    6.0
    For the price for one night it’s not worth it I won’t be staying there again even if it’s $99 a night.
    • Family with young children
    • Double Room with View
    • Stayed 1 night
    • Submitted via mobile

    The beds weren’t comfortable it almost seemed like it was broken but due to or long travel and staying one night we didn’t want to change rooms. The breakfast service was awful slow and not accommodating to guests I might as well ate at the airport food court.

    The agent that checked us in was very helpful and pleasant

    Stayed in August 2023

Showing 1 – 25

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