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Reviews of CityHotel, Thimphu 4 stars

Chang Lam Dungkhor Lam Junction Jattu Commercial Complex, 11001 Thimphu, Bhutan

#6 of 20 hotels in Thimphu

Guests' Choice

Review score

Based on 100 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    9.3

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 2 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It would have been nice to have a fridge

    Room was spacious and comfortable. Staff very friendly

    Stayed in June 2025

  • Reviewed: 2 July 2025

    9.0
    I would prefer stay here during next visits!
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room is adequately furnished; would be better with a small refrigerator!

    Location is very good, near to city centre with beautiful mountain view all around; breakfast was good with caring service by the staff.

    Stayed in July 2025

  • Reviewed: 2 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Except one girl (I didn't ask her name - would be good to mention) the receptionists cannot provide enough information or arrange support for the guest

    Large room, bright (double window) and very clean. Staff in the front desk and restaurant are very supportive

    Stayed in June 2025

  • Reviewed: 27 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Ac issues, which was not working. No fan in the room. Balcony was big, with no privacy at all.

    Staffs are good. Literally took efforts in helping out. Location was good. Room size is excellent.

    Stayed in May 2025

  • Reviewed: 10 May 2025

    8.0
    Excellent stay within Thimphu city
    • Leisure trip
    • Couple
    • Superior Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room could have been more fresh smelling, there was a slight damp smell in the room.

    Nice property, helpful staff, excellent food, we enjoyed our stay.

    Stayed in May 2025

  • Reviewed: 5 April 2025

    9.0
    Great Staycation Experience ever
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night

    1. Great Location 2. Great Staff Behaviour 3. Room with adequate space and amenities

    Stayed in March 2025

  • Reviewed: 2 December 2024

    9.0
    Fabulous
    • Leisure trip
    • Family with young children
    • Superior Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Huge, clean, quiet and comfortable room with a massive balcony too (if you get a room with a balcony- lower floors only I think). Delightful staff who immediately combined our two single beds to a large bed on request - my mum and I were travelling together but had a room each next to each other. They also organised a driver for us when we checked in to take us to the places we wanted to see - we were travelling by ourselves without a guide so it made a world of difference to have their assistance. Lovely restaurant with yummy food and drinks. A short walk up a little hill to the main strip where the market stalls stretching a kilometre are in the middle of two roads. The market stalls are a must! We found some beautiful and affordable treasures and gifts as opposed to Paro where everything in the shops were sooooo expensive.

    Stayed in November 2024

  • Reviewed: 29 November 2024

    9.0
    We really enjoyed our stay at this lovely hotel which was centrally situated within walking distance to the local market
    • Leisure trip
    • Family with young children
    • Superior Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was lovely including the restaurant but the rooms were a bit sterile and lacking in character. I could have been anywhere in the world. Some local handcrafts and artwork on the walls would make a huge difference.

    The hotel was very modern and the rooms were huge with an enormous balcony, chairs and comfy bed. The staff at reception and in the restaurant were very welcoming and extremely helpful in organising a half day tour for us and transfers to Paro. We really enjoyed our stay.

    Stayed in November 2024

  • Reviewed: 29 November 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is located at the center and rooms are well maintained. We enjoyed our stay .

    Stayed in November 2024

  • Reviewed: 11 October 2024

    8.0
    Comfortable stay, very nice location and a great hotel
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing in particular

    Excellent property and very courteous staff

    Stayed in October 2024

  • Reviewed: 24 September 2024

    7.0
    Average to good
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Average hospitality

    Nothing much

    Stayed in September 2024

  • Reviewed: 24 September 2024

    8.0
    Comfortable stay
    • Leisure trip
    • Family with young children
    • Superior Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Food layout was limited and not well cooked.

    Spacious rooms with balcony.Central location close to market and eateries.Not for those who prefer a scenic surrounding.Options of both indoor and outdoor dining.Elevator is a big plus.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    9.0
    overall good
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    Everything was good except the absence of Airconditioning. Bhutan is not a tropical country yet in the summer it does get little hot. The place was spacy but there was no air conditioner(cooler) in my room

    The breakfast was simple, nothing much It was very close to downtown, and the room was very spacy and the staffs were friendly. The hot water was working. The overall experience was actually really good.

    Stayed in August 2024

  • Reviewed: 9 July 2024

    9.0
    Superb
    • Business trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    I ordered burger but was not available, mobile charger not available, the iron board was old

    Room Spacious, bed very comfortable, staff very friendly.

    Stayed in June 2024

  • Reviewed: 8 July 2024

    9.0
    The hotel staff are very accommodating, friendly and hospitable.
    • Business trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Location, accessibility, comfort and value for money

    Stayed in July 2024

  • Reviewed: 10 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No ventilation in the room Fan must be provided at least

    New property Very clean

    Stayed in June 2024

  • Reviewed: 6 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Minnie construction noise across the road

    Room was huge, lovely shower, very comfortable

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Poor room amenities

    Staff and breakfast

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Good and enjoyable
    • Business trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    The Internet signal was very weak. Food can be better

    Ambiance and locality

    Stayed in March 2024

  • Reviewed: 1 June 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    No AC in the room, low amenities in the toilet ( no tooth paste or shoe shine available)

    Excellent location and staff members. Good breakfast.

    Stayed in June 2024

  • Reviewed: 18 May 2024

    9.0
    Very friendly staffs
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Poor drainage flow in shower room. Every time it was used, the water pooled up and it looked like a pond.

    Rooms are large and spacious. Staff very helpful and attentive to requests.

    Stayed in May 2024

  • Reviewed: 23 April 2024

    8.0
    Good for a short stay near the city center
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    The bathroom always had a bad smell. They provided air fresheners and scented candles, but it never went away completely.

    Nice breakfast spread - really liked the coffee too. The room is very spacious, and has a room heater. Facilities and amenities were very good. Location is also walking distance from the main Thimpu area.

    Stayed in April 2024

  • Reviewed: 7 February 2024

    7.0
    Okay place but expensive for the services it has to offer
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    i expect such a hotel to atleast have a gym - may be also a spa. It has neither. They said it is under construction.

    The best part of this hotel is its location and room size.

    Stayed in February 2024

  • Reviewed: 1 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Deluxe Double or Twin Room
    • Stayed 4 nights

    Breakfast was fabulous. location was great near shopping areas.

    Stayed in December 2023

Showing 1 – 25

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