Reviews of Cresta Jwaneng 3 stars
Plot 5483 Unit 4 Alongside Trans Kalahari Highway, Jwaneng, Botswana

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewStaff, the atmosphere. The room was clean and facilities all good
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in May 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewEverything was perfect
None
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewSo delicious, and I like the ew developments, so beautiful
No comment, just top notch.
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewI liked the comfort and cleanliness of the rooms, modern facilities as well as the breakfast
I did not like the noise levels that night which caused our entire family to lose sleep ahead of a long trip from Jwaneng to Maun. We complained to get assitance from staff to calm the crowd as it was already heading for midnight. Only around 1am did they want to assist one of the rooms with moving to a different area on the property - but this was late and it would still leave the rest of the group disadvantaged. In the morning after a bit of back and forth the staff helped rectify this issue. Definitely not a great first impression for some of us who were staying here for the first time due to a recommendation.
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in April 2025
Verified reviewReviewed: 20 May 2025 · Stayed in March 2025
Verified reviewReviewed: 13 May 2025 · Stayed in February 2025
Verified reviewReviewed: 3 May 2025 · Stayed in May 2025
Verified reviewThe rooms in the newly renovated part was amazing
There were guests making noise from 4am and the hotel did little to stop them
Dear Tshego, Thank you for taking your time to complete our online Guest feedback questionnaire following your recent stay at Cresta Jwaneng Hotel. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Guest feedback is imperative for us to ensure that our Guests’ expectations are being met and exceeded. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for assisting us in our pursuit for service excellence. I hope to have the privilege of welcoming you back to Cresta Jwaneng Hotel again soon. Kind Regards, Cassandra Marman Guest Relations Officer
Dear Tshego, Thank you for taking your time to complete our online Guest feedback questionnaire following your recent stay at Cresta Jwaneng Hotel. Your feedback is highly valued and will be used constructively to maintain and improve our … Show more
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 April 2025 · Stayed in March 2025
Verified reviewReviewed: 6 April 2025 · Stayed in March 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 31 March 2025 · Stayed in February 2025
Verified reviewReviewed: 5 March 2025 · Stayed in February 2025
Verified reviewNew facility with modern finishing.
The was a function taking place the same night of lodging so it was a bit noisy.
Thank you for taking your time to complete our online Guest feedback questionnaire following your recent stay at Cresta Jwaneng Hotel. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Please accept our sincere apologies for the discomfort and inconvenience you experienced with the noise. Your feedback by no means reflects the high standard of quality and service that Cresta Jwaneng Hotel is usually proud to offer. I can confirm therefore that I have investigated your comments in a serious light and taken action to rectify the shortcomings. I hope to have the privilege of welcoming you back to Cresta Jwaneng Hotel again soon. Kind regards, Cassandra Marman GRO
Thank you for taking your time to complete our online Guest feedback questionnaire following your recent stay at Cresta Jwaneng Hotel. Your feedback is highly valued and will be used constructively to maintain and improve our standards of s… Show more
Reviewed: 2 March 2025 · Stayed in February 2025
Verified review