Reviews of Guesthouse Private Room with Garden and Pool
Hippopotamus, Gaborone, Botswana
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Reviewed: 16 February 2024 · Stayed in February 2024
Verified reviewAt home.
Nothing.
Reviewed: 4 January 2024 · Stayed in January 2024
Verified reviewVery nice stay at Liliana and her husband's. They took care of us as if we were their children. Super friendly and helpful. The beautiful room, with bathroom, living room and super comfortable, with access to the patio that has a pool and beautiful plants. The city is very quiet and beautiful.
Reviewed: 21 August 2023 · Stayed in August 2023
Verified reviewHospitable & very apologetic/helpful people. Very clean & neat, but pathway & gate at back needs to be upgraded.
Hospitable & very apologetic/helpful people. Very clean & neat, but pathway & gate at back needs to be upgraded. Bed mattress needs to be changed as this is not firm enough & will cause back injury/soreness. I did not have breakfast due to an early start & was not requested the night before. Struggled to get sorted with wifi & strength of wifi not nearly good enough. No milk to add to coffee/tea. When called the number provided-no answer. No clear name of 'guesthouse' evident & no proper address provided.
Dear Dr. Carl, Thank you so much for taking the time to leave this thoughtful review. We’re grateful for your feedback, and we’re happy to hear you found our place clean, neat, and that we were able to provide support when you needed it. Since your stay, and now that we have reopened our Guest House on booking.com, we’ve been working to improve the space and guest experience based on feedback and suggestions. We would like to share a few updates with you: WiFi - We’ve upgraded our WiFi and added an extension to ensure better connectivity throughout the entire space. Room Amenities - We’ve now equipped the room with a small fridge and microwave, perfect for storing milk and other essentials for tea, coffee, and food. Communication & Accessibility - To ensure guests can reach us easily, we’ve posted a visible notice with a phone number for immediate assistance. Signage & Directions - We're also enhancing the guesthouse signage and providing clearer directions, so locating us is simple and straightforward. Your insights have helped us improve, and we appreciate your understanding as we continue to enhance our guest experience. We hope to welcome you back, thank you again for staying with us!
Dear Dr. Carl, Thank you so much for taking the time to leave this thoughtful review. We’re grateful for your feedback, and we’re happy to hear you found our place clean, neat, and that we were able to provide support when you needed it. … Show more
Reviewed: 24 April 2023 · Stayed in April 2023
Verified review