Reviews of Jackalberry Chobe
706 Presidents Avenue, Kasane, Botswana

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 29 November 2024 · Stayed in November 2024
Verified reviewEverything was great.
Dear Ralf, Thank you for your amazing feedback! We are thrilled to hear that everything was great while you were staying with us!
Reviewed: 18 September 2024 · Stayed in September 2024
Verified reviewReviewed: 15 May 2024 · Stayed in May 2024
Verified reviewEveryone was extremely friendly and have accommodated us perfectly! I asked them to help me set up my marriage proposal and they went above and beyond to help me. We had private activities for our full stay and they helped organize a romantic sunset boat tour for my proposal. All in all, I would definitely recommend the Jackalberry Chobe Lodge, amazing people, beautiful views, the pool was great, the food was great and the activities were well organized, always on time. The perfect way to visit the Chobe region!
Dear Andrew, Thank you so much for taking the time to write such a wonderful review! We are thrilled to hear that your stay at Jackalberry Chobe Lodge was perfect and that our team was able to play a role in making your marriage proposal so special. We are especially delighted that you mentioned the friendliness of our staff and their willingness to go the extra mile to accommodate your requests. Creating unforgettable experiences for our guests is our passion, and knowing we helped make your proposal so romantic truly warms our hearts. We are also happy to hear that you enjoyed the beautiful views, the pool, the food, and the well-organized activities. It sounds like you experienced everything Jackalberry Chobe Lodge has to offer! Thank you again for choosing us for your stay in the Chobe region. We wish you both all the happiness in the world together, and we hope to welcome you back to Jackalberry Chobe Lodge in the future! Kind regards The Jackalberry Chobe Lodge Team
Dear Andrew, Thank you so much for taking the time to write such a wonderful review! We are thrilled to hear that your stay at Jackalberry Chobe Lodge was perfect and that our team was able to play a role in making your marriage proposal … Show more
Reviewed: 27 March 2024 · Stayed in February 2024
Verified reviewThe view over the Chobe, the pool and the very friendly and attentive staff.
The hotel is run down, our bed sheets had holes in it big enough for our big toes to go right through it. Considering the amount you have to pay staying there is just doesn't justify the costs. I am sure your money can be better spent somewhere else. The hotel is in serious need of an upgrade if they want to stay in that price range.
Reviewed: 4 January 2024 · Stayed in November 2023
Verified reviewReviewed: 23 April 2023 · Stayed in April 2023
Verified reviewthe friendliness of staff, and the amazing wildlife experiences
Bar closed early and we had bi fridge in the tent
Reviewed: 9 April 2023 · Stayed in March 2023
Verified reviewThe best part of our 3 night stay was the daily morning safari and evening boat cruise with our Guide OT. He was so knowledgeable and made each trip out an adventure that we won’t forget. 😊 We saw so many animals and enjoyed a beautiful sunset too. The glamping experience was very good too….comfortable bed with great shower and bath looking out over the river, very relaxing. All meals were included and while it wasn’t gourmet food it was quite good and the staff were accommodating of our needs/requests. Likewise the included wines (when available) were good too. We appreciated the addition of a ‘frig in our tent/room as the weather was warm and it was really essential and not a luxury. The wifi was the best we had in Africa 😊 We appreciated being dropped off @ the airport by OT. Highly recommend that you stay here.
Unfortunately we were the only guests staying here over our 3 night visit and it was quite disconcerting, with staff hovering around as we were the only ones to wait on. We enjoyed the quiet, but extreme extroverts may have not enjoyed it!
Reviewed: 14 November 2022 · Stayed in November 2022
Verified reviewEverything was just awesome. The staff is incredibly nice, Spha (the chef) is an amazing cook! My wife is a celiac, she can`t eat gluten, and they manage to prepare her even gluten-free bread, cake and pasta!! The game/boat drives we had were the best ones we`ve had, by far. Kabo, our guide, managed to find every animal we wanted to see (even leopard and hyenas) and somehow was able to answer every question we threw at them. The tents are amazing: you would think that given that it`s tents you`d find a lot of bugs, but we didn`t see a single bug inside our tent during our 3-days in the hotel. The balcony view from our room was just overlooking the river, and we manage to see buffalos, impalas and hippos just passing by. We were even woken up one day by monkeys knocking on the roof and the walls! As a bonus, the internet connection works well, even from the rooms and the borderless pool overlooking the river is also great. We had 3 amazing days at Jackalberry!!
Absolutely nothing.
Reviewed: 14 November 2022 · Stayed in November 2022
Verified reviewThe rooms were good
Overpriced and food was not good at all. all staff need to be trained on proper communication. They rush you to eat and bar closes and 9pm without any prior notice.
Reviewed: 17 October 2022 · Stayed in October 2022
Verified reviewpoor meals
Reviewed: 13 September 2022 · Stayed in September 2022
Verified reviewwe arrived at the property after driving a short distance on a terrible corrigated road…… ONLY TO BE TOLD THAT WE HAVE NO!!!!!!!! RESERVATION AT ALL. Extremely un helpful and no explanation . ??? IS THIS FACILITY OPEN ???? I REALLY HOPE I DID NOT PAY ANYTHING