Reviews of MoOs River Lodge
Tsanekona, Ntabis, Botswana
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Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewplenty of space and quiet, thatch roofs and layout lovely
Reviewed: 13 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewStaff was very friendly
Lots of maintenance needed also very under staffed
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewThe bed was super comfy, the grass, garden and pool are well maintained and the breakfast was okay. The aircon was great for the small room. Staff was friendly and helpful.
The shower was leaking, the shower tiles are loose and the bathroom windows could not close or be hooked into a position. There is only 1 electrical point easily accesable and one behind the bed. if one does not have a multiplug adaptor, and/or an extension cord, getting stuff charged and connected is a problem. There are no bedside lamps either. For the size of the room, I think it is overpriced. There was also no chef and we had to go into town to get dinner.
Reviewed: 7 April 2025 · Stayed in March 2025
Verified reviewReviewed: 19 March 2025 · Stayed in March 2025
Verified reviewReviewed: 26 December 2024 · Stayed in December 2024
Verified reviewBig swimming pool
This lodge is an absolute no go, when we arrived 2 hours later than we thought we would due to very busy roads the host was very impatient and told us we are late, we where a bit shocked that paying guests get treated this way. Then the next thing they tried is to constantly get more money out of you, we booked for two people, including breakfast, when we arrived, the manager or person who. Checked us in said we need to pay extra for breakfast as it is only for one person , which was not the case. After some serious discussions, the matter was resolved. We asked if we could please have one extra blanket they did put in the room. However, the next day, they wanted to charge an extra 150pula for the blanket. It seems quite ridiculous considering the extremely unprofessional and unwelcoming arrival and atmosphere. The very apex of this horrible stay was when we went to the pool to just try and relax a bit . A whole group of local construction workers rocked up, which was not paying guests and wanted to take over the pool, they where very hostile towards us, and it was extremely uncomfortable. We did not feel safe here.
Dean, We have duly noted your concerns and deeply apologize for any inconvenience you may have experienced at our facility. We value all our guests and appreciate constructive feedback. After thorough investigation post your stay, we are glad to clarify a few issues of your concern; The swimming Pool. Our swimming pool is exclusively for guests only . Now and then there would maintenance personnel as may be required by the circumstances at the lodge. Not to disturb our guest but attend to what they are there for. We would have appreciated had you communicated your concerns to security personnel or your host if you felt unsafe/ uncomfortable as you allude. Breakfast We have long fixed the breakfast miscommunication on the app and we are glad we resolved it at the time you stayed with us. Extra Blanket All our rooms have extra blankets for guests’ convenience. There is no extra charge for using them and guests do not have to seek permission to use them as indicated on our ‘amenities’ list.
Dean, We have duly noted your concerns and deeply apologize for any inconvenience you may have experienced at our facility. We value all our guests and appreciate constructive feedback. After thorough investigation post your stay, we are gl… Show more
Reviewed: 18 September 2024 · Stayed in September 2024
Verified reviewVery nice lodge in traditional style, all recently constructed, everything is new like the very silent und smooth air condition. When I arrived, some works were still to be done, but was outperformed by lovely manager Amantle who took care of everything. Because the restaurant was not yet opened, she cooked dinner for me: excellent. It is located a little bit out of town, so you need a car or a driver. I had the great Kevin who drove me around, securely, friendly, competent. Beautiful birds in the garden, sunset is marvelous, you see it vis-a-vis the lodge.