Skip to main content
  1. Hotel reviews homepage
  2. Botswana hotel reviews
  3. Botswana hotel reviews
  4. Reviews of Shalakwe Hills-Inn Guesthouse Kasane

Reviews of Shalakwe Hills-Inn Guesthouse Kasane

Kasane Plot 3008 Plateau, Kasane, Botswana

Review score

Based on 30 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    8.6

  • Facilities

    8.6

  • Staff

    9.4

  • Value for money

    8.6

  • Free WiFi

    8.8

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 21 August 2025

    10
    Lovely guest house in town close to all the action
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing not to like

    It was a lovely guest house with very friendly staff! There is nothing I could fault! Thank you

    Stayed in August 2025

  • Reviewed: 6 July 2025

    8.0
    A very roomy and clean apartment for the price. BRING CASH!.
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights

    I was very disappointed that the host refused to take a credit card. The hit on our cash wallet was significant. I rated the experience lower because of it. The place was very hard the find initially. GPS had it wrong. (We had to ask for directions). I had trouble figuring out the door lock/security. The local police was called twice. This was very annoying.

    The host was very helpful and nice; the house was extremely clean and roomy; the security was excellent; The Wi-Fi was excellent and TV entertainment was great for a change. The kitchen was entirely supplied. Very useful if you could find a place in town to buy food supplies.

    Stayed in June 2025

  • Reviewed: 4 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    It's a beautiful place. It is close to many activities. The staff is really helpful and friendly.

    Stayed in July 2025

  • Reviewed: 15 June 2025

    10
    Perfect in Kasane
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    All great.

    Lovely small hotel set in beautiful gardens, looks brand new, very friendly staff, very clean and off street, secure parking. Everything you need in the room, warm and cosy beds, aircon, hot showers, tea, coffee making, kettle and fridge. Just above Kasane next to travelodge, short drive to Kasane and all it offers.

    Stayed in June 2025

  • Reviewed: 27 May 2025

    8.0
    A great stay at a wonderful place.
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 5 nights

    Nothing.

    Wonderful hosts who were happy to help with everything. Very comfortable room and good wifi.

    Stayed in May 2025

  • Reviewed: 12 May 2025

    10
    Great Customer Service
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights

    Only wish the bathroom had hand soap

    The beautiful ladies here helped us with everything from booking all our tours (for good prices too), helping us order food, and getting taxis. Everything was so thoughtful, rooms super clean, and a nice garden view from the window.

    Stayed in May 2025

  • Reviewed: 12 May 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    We loved the place, nice rooms for very reasonable money, very very caring hosts. I definitely recommend

    Stayed in May 2025

  • Reviewed: 5 April 2025

    10
    It was a great stay.
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The team there is young but they seem to have mastered the customer care concept way better than the big brands. The focus on clients/customers. Unity and Sandra were absolutely great and accommodating. When we didn’t know where to get taxis, one of them escorted us to the taxi stop. When we wanted to go to the crocodile farm, they made reservations for us. When external food deliveries failed us they worked with us and another teammate to help us get food. They were indeed absolutely great.

    Stayed in April 2025

  • Reviewed: 3 April 2025

    10
    A great stay with friendly staff
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Our stay was amazing from start to finish. The staff were incredible and helped us book a boat cruise and a visit to the crocodile park, as well as taxis and assisted us with any questions. The breakfast was absolutely delicious and great value for money. They also decorated our room in such a special way as we mentioned we had recently passed our exams. Thank you!

    Stayed in April 2025

  • Reviewed: 6 November 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Claudia and the team were super kind, responsive and made sure that we had all we needed for our stay. The bedroom and bathroom were sparkly clean. Bed was super comfortable. We had a fridge which was handy with this heat. Very good wifi and yummy breakfast. Highly recommended

    Stayed in November 2024

  • Reviewed: 20 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    Very attendive staff, super clean room. The deck in the back of the garden gave a nice view before sunset.

    Stayed in October 2024

  • Reviewed: 14 September 2024

    9.0
    Fine for an overnight stay
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Payment in dollars was a bit complicated

    Friendly personnel, airconditioning, great breakfast, airport shuttle

    Stayed in September 2024

  • Reviewed: 27 August 2024

    8.0
    Nice but would have been so much better if there were dining facilities.
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No dining available.

    Very clean and comfortable comfortable.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    9.0
    The stay was fine.
    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 5 nights

    I have no complaints

    The service by the staff was great.

    Stayed in August 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Felt a bit worried about how secure the gate is,but felt safe in the area

    Staff very helpful and accommodating and reliable

    Stayed in May 2024

  • Reviewed: 14 September 2022

    10
    Great place, great price and friendly service.
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    We had a two encounters with big spiders but the staff came to our rescue :)

    Super friendly staff and great place to take day trips to Chobe Game Reserve and Victoria Falls.

    Stayed in September 2022

  • Reviewed: 26 August 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Interrupted electricity supply and TV viewing not available on the second night.

    Cleanliness of the facility.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    6.0
    It was alright, fine or okay. Nothing to complain about but also nothing to rave about.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    I felt that previous clients had overrated the facility and based on the high rating I was expecting so much more. I was expecting excellent and I was disappointed to found the accomodation to be alright, fine or just okay. The staff were cordial. There wasn't anything to complain about, but nor was there anything to rave about either. The reception area was a little untidy and unwelcoming. The facility does not offer any communal catering facilities, so I would have appreciated a microwave oven in the rooms to warm our store bought dinners. The bed duvet was too small for the bed and did not cover the full width of the bed. see attached photo. We were surprised to find that we were required to provide our own bottled drinking water as none was provided by the facility. We were travelling and arrived at 8pm, after stores were closed; and as we had not anticipated the need to provide our own bottled water, we were without, so we had to boil water in the kettle to provide safe drinking water for ourselves. Booking.com advertised the room at R1050.00, but when we arrived we were charged R1250.00/P830. When I queried this, the receptionist merely provided a copy of the invoice she generated and said she'd processed payment as per the invoice, obviously not as per the advertise booking.com price. The bedside wall lights did not work. All things that we coped without, yet which I thought dropped their rating from excellent to just good.

    I appreciated that the facility was clean and it appeared that security was present at night. Big king size bed.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: 21 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: 5 July 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: 17 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: 31 May 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!