Rooms/ bathrooms are dated. Toilet in open plan room lacks privacy. A bit pricey for what you get.

Good location, friendly staff.

Stayed in August 2025

Breakfast is basic and OK.

Stayed in July 2025

No hairdryer, tipping policy confusing and detrimental to staff if on a credit card

fine

Stayed in June 2025

Quite expensive for what it is.

Great location.

Stayed in May 2025

We didn't like the wait times on our food, it was consistently long while at the restaurant, and the food was hit and miss. Dinner was usually really good, but brekky was a little let down.

Benchmark for customer service. Set the tone from the first minute we got there and they were always positive, smiling and ready to help. They always treated every guest like they wanted you to be there, and we didn't realise how much of a difference they would make until we went to another place. Seriously, the service here was amazing, and it was by the whole team. The washing service and room service was impeccable, nothing was ever too much trouble. It's a beautiful place to stay with fantastic and peaceful views all round. Walking around at night it was lit beautifully and you can see frogs come out. During the day we regularly saw birds and squirells playing around.

Stayed in February 2025

On Sunday evening, we were told that the wasn’t much left for dinner, very disappointing.

Location was good and helpful staff

Stayed in January 2025

This is Botswana and in February as we discovered at night the moths come out in vast numbers. Not the lodge’s problem it is just one of those things for the time of year!

Staff were brilliant, nothing was too much trouble. The setting is wonderful albeit that the river wasn’t there due to the time of year.

Stayed in February 2025

Stayed here first and last night of our self-drive trip into the Moremi. Rooms are nice with lovely views over the Thamalakane and fantastic sunset views over the river in the afternoon. Nice dining and bar area to spend the evenings as well. Situated just to the north of Maun it's a perfect spot to get out of the hot busy town but not too far in case you need to drive in to the centre pick up any provisions or visit the mall. We were headed further north towards Khwai the first day so for us the location was even more convenient. Best place to spend a few nights in or around Maun and for us it was the perfect beginning and ending to our trip.

Stayed in November 2024

The breakfast was very basic. No buffet, you had to chose either or. Not even peanutbutter, no Cappuccino. The pool was not even to swim, only two small splash basins. The toilet in the room was not separate, no privacy at all. The offered activities were high in price, could be booked at much less price in internet.

The location at the riverside, even the river was dry in November. Nice Terrasse with amazing view of sundown. The food was excellent for dinner, the staff friendly, the room comfortable.

Stayed in November 2024

Accommodation price a little high compatible to other lodges we stayed at with equal or higher level facilities. Room would benefit from a small fridge for water etc and a hairdryer in room. We don’t watch tv on holiday but for some, a tv may be important and there was no tv in the room. Sun loungers cushions would benefit from regular inspection and cleaning to be most inviting to lay on. Breakfast great but would have liked the option for evening meal menu other than the buffet. Food nice but we are not fans of buffet food.

Really friendly and professional team. Lovely comfortable room with character and nice to have access to sun loungers and a small pool when hot. Lovely view over the river and convenient location between Maun and Moremi when travelling around Botswana.

Stayed in October 2024

Cash strictly not accepted, but this wasn't told to us until after we arrived with a load of cash. Some staff were pretty frosty towards guests, which made you feel a bit uneasy asking for anything (e.g. asking reception to help you get a taxi as there's nothing nearby). Rooms not having air con meant it was sweltering, and similarly there were no fridges so the water left by the cleaning staff became hot by the afternoon. Also we were almost charged twice for the rooms, as we were asked to pay 50% upon arrival, then the remaining 50% when we arrived but there was no record of the initial payment, then they tried to charge again when settling up. It was one of the most expensive hotels in Maun but we really didn't get the feeling it was deserved from our stay.

Room was massive, some of the staff were very helpful and friendly.

Stayed in September 2024

Poor swimming pool, service slow but friendly.

Pretty site on river

Stayed in September 2024

Shower drain wouldn’t drain fast when showering with soap and then would overflow. For that amount paid do expect a little more facilities wise.

Great staff, great views.

Stayed in August 2024

Everything was nearly perfect, everybody was friendly. We had really nothing to complain. It‘ was a pity that the field to the river was less green than at our first stay.

Stayed in August 2024

...if the evening is coming, it's colder and colder. Maun is a very cold place at this season, but this is not the fault of the lodge. The only thing which was somehow out of our comfort zone, that toilet was in the same space then the bedroom, even separated by a simple wall, but smells and noises came out directly. More intimity should be wise.

The lodge is located in a very nice place, despite of the fact, that the Thamalakane River was arid. The staff was fantastic, both the reception and the support team. Very good "safaris" were organized by the lodge, one to Mokoro (Okavango), one to Moremi Game Reserve, with local guides. Food is excellent. Breakfast is rich, dinner is depending of the number of guests, menu or buffet, but the foods are excellent in both cases. The room is very cosy during the day, but...

Stayed in July 2024

Management was absent during our stay.

It is an excellant location to visit the bush.

Stayed in June 2024

Lovely setup, lush and green, ideal place to start or end your safari.

Stayed in April 2024

No doors between room and bathroom. So no privacy. The shower also was too open. The pool should have been cleaned more often. The chairs outside the chalet were uncomfortable without pillows. They were also not clean. The fact that there was construction work going on at the time of our stay. However the staff made extra arrangements for us. Thanks.

The location with the abundance of bird life.

Stayed in December 2023

Room was dark and gloomy - even with the lights on - and with no air conditioning and a noisy fan.

Staff were lovely and everything was on site so very relaxing for our first night.

Stayed in October 2023

Would appreciate provision of more water (2 small bottles of drinking water per day for 2 people), adequate amount/range of toiletries and a few more hot drink supplies would make guest more comfortable.

Location on river adds interest. Ideal transit stop during journey. Staff welcoming and helpful, particularly with airport transfers.

Stayed in September 2023

outside chairs and around the dining room tables could be more comfortable

great breakfast

Stayed in September 2023

The excursions are expensive and therefore we booked elsewhere at Planet Safari.

The room was clean and the food was good. We had a buffet and a la carte. The location was at the Thamalakane river but it was dry when we where there (July). The staff was friendly and helpful. After the stay we booked a 2 night safari in Moremi and Kwai with Planet Safari (right across the street) which was a wonderful experience. After that we came back again at Thamalakane lodge for 1 night.

Stayed in July 2023

Very poor wifi

N/A

Stayed in July 2023

Wonky sink table meant toiletries kept sliding off!

Great river views and excellent food. Chef made special gluten free bread.

Stayed in May 2023