Reviews of Thamalakane River Lodge

Good location, friendly staff.

Rooms/ bathrooms are dated. Toilet in open plan room lacks privacy. A bit pricey for what you get.

Breakfast is basic and OK.

Staff were very friendly and hospitable. Food was good. Location was good. Helpful with everything including arranging rides and activities.

fine

No hairdryer, tipping policy confusing and detrimental to staff if on a credit card

Great location.

Quite expensive for what it is.

Gorgeous thatched cabins, very romantic.

Nothing

Benchmark for customer service. Set the tone from the first minute we got there and they were always positive, smiling and ready to help. They always treated every guest like they wanted you to be there, and we didn't realise how much of a difference they would make until we went to another place. Seriously, the service here was amazing, and it was by the whole team. The washing service and room service was impeccable, nothing was ever too much trouble. It's a beautiful place to stay with fantastic and peaceful views all round. Walking around at night it was lit beautifully and you can see frogs come out. During the day we regularly saw birds and squirells playing around.

We didn't like the wait times on our food, it was consistently long while at the restaurant, and the food was hit and miss. Dinner was usually really good, but brekky was a little let down.

Location was good and helpful staff

On Sunday evening, we were told that the wasn’t much left for dinner, very disappointing.

Staff were brilliant, nothing was too much trouble. The setting is wonderful albeit that the river wasn’t there due to the time of year.

This is Botswana and in February as we discovered at night the moths come out in vast numbers. Not the lodge’s problem it is just one of those things for the time of year!

We did not like the lodge or even the atmosphere.

The staff was rude The food was bad The room was not clean

As per our previous review, we love this place. Kelly, Chello and every one of their service, housekeeping and management colleagues, you are wonderful. Thank you for making us feel so welcome. Our new gem in Maun!

None!

Stayed here first and last night of our self-drive trip into the Moremi. Rooms are nice with lovely views over the Thamalakane and fantastic sunset views over the river in the afternoon. Nice dining and bar area to spend the evenings as well. Situated just to the north of Maun it's a perfect spot to get out of the hot busy town but not too far in case you need to drive in to the centre pick up any provisions or visit the mall. We were headed further north towards Khwai the first day so for us the location was even more convenient. Best place to spend a few nights in or around Maun and for us it was the perfect beginning and ending to our trip.

Our favorite new stay in Maun before & after visiting the delta. What a GEM! It is a beautiful lodge on the bank of the Boteti river, but even has beautiful views when the river is dry. The service is exceptional and feels 5*. The welcome at the reception is incredibly professional and welcoming. When we came back for the second time they were so happy they put us with a big smile at the bar with a cold drink, so they could make our (already clean and prepped) chalet even nicer with an elaborate flower and towel decoration on the bed. Chello and Kelly, the way you handle the reception and welcome at the lodge is like a warm bath! You two are amazing and it wouldn't be the same without you two & a shoutout to the ladies who make the rooms so gorgeous!!! Also the lodge manageress makes it a point to greet you individually which is also very appreciated at several points during your stay. It seems you have the same waiter in the restaurant throughout your stay (or at least we had , both visits) which is a nice touch.. All the rooms are separate cottages with thatched roofing and part mosquito gauze for airflow along the roof. Very clean, good beds, nice bathrooms and a shower with a ton of pressure. There are rooms with aircon and less river view (but still a nice view) and rooms with the best view but without aircon. I believe there are also family chalets or doubles and a wellness/spa/lounge area, but not sure. The food is great! Don't hesitate to stay here! Thank you from D&A

Nothing!

The location at the riverside, even the river was dry in November. Nice Terrasse with amazing view of sundown. The food was excellent for dinner, the staff friendly, the room comfortable.

The breakfast was very basic. No buffet, you had to chose either or. Not even peanutbutter, no Cappuccino. The pool was not even to swim, only two small splash basins. The toilet in the room was not separate, no privacy at all. The offered activities were high in price, could be booked at much less price in internet.