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Reviews of Big 5 Toro Lodge

A33, Kazungula, Kasane, Botswana

#10 of 12 hotels in Kasane

Guests' Choice

Review score

Based on 92 hotel reviews

7.2

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.4

  • Facilities

    7.3

  • Staff

    8.1

  • Value for money

    7.2

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 9 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff, the comfortable bed. The location.

    Stayed in June 2025

  • Reviewed: 14 December 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The area around the lodge...grass not cut..lots of small rubbish lying around..swimming pool and area around swimming pool dirty

    Stayed in November 2024

  • Reviewed: 30 October 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Room was great. Lodge is a bit tired. Swimming pool was good fun - most avoided it! I think they may be upgrading it because it needs it.

    Stayed in September 2024

  • Reviewed: 24 October 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    first impressions: pool dirty..pool area dirty..new pool construction...lots of small rubbish around..I picked up small pieces of paper..bottle lids...sigarette stumps. Grass areas not cut..no furniture to lounge at the pool. I called garden boys and got them to add chlorine to the pool and scrub the walls. They had no idea and was very thankfull. my feeling was that the owner or manager is not around to manage his team. This place got a lot of potential.

    We had rooms 2, 7 and 10. The rooms are really nice. Aircon. Coffee station, small fridge..nice bathroom with shower. I should give the rooms a rating of a 9. Breakfast was good. Dinner buffet..we had it for 1 evenings..food was very good. Boat trip and safari with Joe from the lodge was excellent. There is also a beautifull campsite. I would recommend this lodge but it is not perfect.

    Stayed in October 2024

  • Reviewed: 12 October 2024

    8.0
    I like the good view to the mighty river
    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    It’s typical excellent for holiday

    Stayed in September 2024

  • Reviewed: 28 September 2024

    7.0
    We will definitely visit Kasane again.
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The food and its 15km from the centre.

    It is on the river!

    Stayed in September 2024

  • Reviewed: 19 September 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Food ordinary

    Setting on the river Room comfortable

    Stayed in September 2024

  • Reviewed: 11 September 2024

    6.0
    Big5 Toro lodge :(
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    We expected more/better views.

    The Lodge is on the Chobe river bank.

    Stayed in September 2024

  • Reviewed: 19 August 2024

    6.0
    Fair
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Facility needs maintenance

    Location good

    Stayed in August 2024

  • Reviewed: 23 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The Aircon was not working even though they tried to fix it. but happy to be given an extra blanket instead

    Props to the kitchen staff, they were always willing and able to cater to our needs. All the staff were great and hospitable

    Stayed in June 2024

  • Reviewed: 6 June 2024

    7.0
    This place could do better. As things stand, the location is the only thing that is working.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The basics are lacking: Room: no mirror, no shower cap, rubbish tv offering Meals: no variety, same options everyday, no basic coffee machine Bar: ran out of drinks

    Location was perfect. Had a a river view room that provided the tranquility I required. Excursions were arranged effortlessly.

    Stayed in June 2024

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    You can not park your vehicle close to your chalet. For someone with a disability this is strenuous. The bed lamps need to be switched off at the door.

    Nice view, breakfast was excellent. Very friendly staff.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    7.0
    Lovely little lodge set on the beautiful river
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Bathrooms felt a little bit exposed (especially at night) as there was no glass in the windows in our room but mesh instead.

    Lovely private rooms with a lovely view of the river. Location is good for getting into Kasane town centre, but could feel a little bit far out. Breakfast was delicious.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The food very average cold fried fish. The waiter was nice but obviously not trained.

    The room and the bed were really good

    Stayed in February 2024

  • Reviewed: 1 March 2024

    8.0
    Brilliant we thoroughly enjoyed our stay and the staff were exceptional.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It was clear that ,under new management, the property was undergoing a lot of refurbishment, but the pool area needed an earlier intervention.

    The location and staff were exceptional. Joe,the guide was exceptional and Tshidi went well beyond the call of duty in helping us during our stay.

    Stayed in February 2024

  • Reviewed: 27 December 2023

    7.0
    The place is nice, but very basic food and activities.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant was not good, the breakfast was terrible. Not much vibes in the place, like it is not completely active. The boat cruise was very low cost.

    The rooms were very clean, confortable and the bathroom was renovated. Nice green area with beautiful view to the river.

    Stayed in December 2023

  • Reviewed: 29 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Big location, but not a lot of guest so it felt a bit deserted. They have renovated the property, but still need to arrange the finishing touches. It’s the little details that make a stay thoughtful to return to. Talked to the owner to adres these and he was very responsive and appreceating the feedback. So hopefully our next trip year the little details are being thought of.

    Beautiful location! Piece and quit.

    Stayed in September 2023

  • Reviewed: 10 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Dinner price was to high. Wi Fi in room not available due to weak signal. Bar facilities not available. Only a fridge with a few items. Shaded parking a problem.

    Location. Staff was friendly. River view and garden was very good. Boat trip to the bridge was great.

    Stayed in August 2023

  • Reviewed: 4 August 2023

    8.0
    Beautiful complex along the Chobe river !
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Pool not clean- area around the pool in need of extra attention

    Perfect location on the river banks Nice gardens Breakfast with a view ! Staff very friendly Hippo in front of our room 😍 Small complex

    Stayed in May 2023

  • Reviewed: 30 June 2023

    8.0
    great stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Choice and price of dinner.

    Everything was great, really enjoyed our stay and the helpfullness of the staff.

    Stayed in June 2023

  • Reviewed: 13 May 2023

    6.0
    Potential for greatness
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Spiders in the room and mosquitoes. Out door furniture dirty and spider webbs.

    Easy check in. Peace and quiet

    Stayed in May 2023

  • Reviewed: 25 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Very comfortable beds and silent aircon in very clean rooms.

    Stayed in February 2023

  • Reviewed: 15 February 2023

    7.0
    Good for an overnight stay
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed very comfortable and WIFI good. The food was good. Overall nice & quiet

    Stayed in February 2023

  • Reviewed: 20 January 2023

    6.0
    Great Location but Disappointing Stay not Worth the Money Charged
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There were no defined walk ways to the rooms and it had rained, so my shoes ended getting soggy from the wet grass. There were also no shower caps in the rooms and the breakfast was left wanting with not enough ingredients to offer a satisfying breakfast. specifically I asked if I could have an omelette and there were no “ingredients” to make it. The power also cut off for some time and there was no backup generator. I struggled to find the reception area because there were no signs guiding where it was.

    It’s right by the river bank, stunning view of the Chobe river from both the room and the restaurant area

    Stayed in January 2023

Showing 1 – 25

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