8.2

Reviews of The Waterfront, Maun

River Side, between exit 7 and 8 Disaneng, Maun, Maun, Botswana

  • 7.0 Good
    Nerosha

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Nicolas

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Very nice place

    A little cold here on the terrasse for the breakfast

  • Arne

    Reviewed: 12 August 2025 · Stayed in June 2025

    Verified review
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  • Eric

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Beautiful room and well equipped

    A bit far from restaurants,but we ordered in from a local restaurant and that was fabulous

    Property response:

    Thank you for your review Eric , we loved having you to stay with us!

    The Waterfront, Maun
    11 August 2025
  • Jan

    Reviewed: 1 August 2025 · Stayed in June 2025

    Verified review

    Breakfast was good, staff in this inn was very heplfull, but the best man was our driver to Goremi National Park.....MR RELAX thanks once more for our trip,,,,,,leopard, chetaah, elephants, zebras......this man is a Master

    Waterfron Inn- this river was 3-4 moths ago, during my stay only the grass

    Property response:

    Thank you so much for taking the time to share your wonderful experience! We’re thrilled to hear you enjoyed a delicious breakfast and found our inn’s staff to be so helpful. A special note of appreciation for Mr. Relax, your driver to Goremi National Park—what an honor to be praised for helping you spot leopards, cheetahs, elephants, and zebras. We’ll be sure to pass along your kind words to him; he truly is a master of his craft! We hope your wildlife adventure was everything you dreamed of, and it was our pleasure to be part of it. Please do visit us again soon—whether it’s for another safari journey or just a peaceful stay—and we’ll be ready to make your next trip just as memorable. Warm regards Ray Guest Services Team

    Thank you so much for taking the time to share your wonderful experience! We’re thrilled to hear you enjoyed a delicious breakfast and found our inn’s staff to be so helpful. A special note of appreciation for Mr. Relax, your driver to Gor… Show more

    The Waterfront, Maun
    10 August 2025
  • Jesse

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review

    The river is the selling point.

    The room looks better on picture when we find there are maintenance issue irl. The bathroom needs a bit of attention espeically with the hot water pump. The location is too far from everything, but maybe that is the point. There was little to no WiFi anywhere, despite the property advertising strong WiFi. Only found out about the pool area upon check-out. That’s incompetence on the part of the check-in staff, even though they are very friendly.

    Property response:

    Thank you for taking the time to share your feedback. We’re sincerely sorry to hear that your stay didn’t meet expectations in several areas. We appreciate you flagging the maintenance concerns, particularly with the bathroom and hot water pump—we’re already working with our maintenance team to ensure everything is operating smoothly. We regret that the location felt inconvenient, and we understand how important proximity and clear Wi-Fi information are to our guests. We’ve taken steps to boost our on-site Wi‑Fi signal and are updating our property listing to set more accurate expectations. We also apologize for the lack of clear information regarding the pool area at check‑in. We’ve addressed this with our front‑desk staff to ensure all amenities are communicated upfront moving forward. We would love the chance to make this right for you. Please feel free to reach out to us directly via [email/phone]—we’d be happy to discuss how we can improve your next visit or offer you a future stay at a reduced rate in appreciation of your feedback. Thank you again for helping us get better. Your review helps us grow, and we hope to welcome you again and provide the seamless experience you expected.

    Thank you for taking the time to share your feedback. We’re sincerely sorry to hear that your stay didn’t meet expectations in several areas. We appreciate you flagging the maintenance concerns, particularly with the bathroom and hot water… Show more

    The Waterfront, Maun
    12 August 2025
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  • Lindsay

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    Room was lovely and spacious overlooking the waterfront and had a great shower! Taxis were organised for us and very reliable. Staff were amazing, we had an issue with our trip to the okovango delta and the staff helped us rebook with another company last minute! Would definitely stay again!

    The WiFi wasn't great in the bedroom but otherwise no complaints!

    Property response:

    Thank you LIndsay for your review, we are so glad you enjoyed your time with us here at the Waterfront and hope to see you again!

    The Waterfront, Maun
    13 August 2025
  • Lavinia

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    Power in the parking area was a massive bonus. A comfy bed and very clean. Entrepreneurial spirit of the business.

    It was a bit expensive compared to others we have stayed at of a similar nature.

  • Cornelia

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Lovely hotel at the river bank, we stayed one night and the hotel suited us very well, friendly staff, great breakfast, very much recommended!

    Property response:

    Thank you for your review Cornelia, We are so glad you had a lovely stay and we hope to see you again here at the Waterfront.

    The Waterfront, Maun
    13 August 2025
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  • Ondrej

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
  • Clare

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    I only wish I had stayed longer. I loved everything about this hotel - a real gem.

  • Lynnette

    Reviewed: 12 July 2025 · Stayed in June 2025

    Verified review
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  • Wessel-jan

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review

    The staff are very helpful. That is about it

    Photos are misleading. Cold water on night one. Bedding not as clean as need to be and mattresses are worn out. Breakfast not even close to on par.

  • Derek

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review
  • Anne

    Reviewed: 6 July 2025 · Stayed in June 2025

    Verified review

    Great room Wonderful breakfast Good fire

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  • Shelley

    Reviewed: 3 July 2025 · Stayed in June 2025

    Verified review
  • Amelia

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review

    Stayed TWICE- the staff is first and foremost the best part of the stay. Ray and the two ladies who rotate as the front desk managers so helpful and kind and smart! Their in house guide (when he’s not taking clients on safari) is the loveliest gent to sit and chat with about wildlife. The room is Huge and comfy- and all rooms have good views ( except I was there in winter and the riverbed was bone drydry, apparently if Id come a week later the dusty bowl facing the windows would be running w water) so if u really want a water view call them up first. I rated it good value cos most of the stays in Maun skins tourists and safari goers. Water view aside, I loved massive trees shading the property, the active birds at dawn and dusk. Breakfast is hearty and simple precooked stuff , cheese, cold cuts and boiled eggs, INCREDIBLE pear and nut bread Id kill to get recipe of, and good espresso on tap. No meals on site, they order delivery for you, extra for delivery fees but it’s very fair prices not gouging. It’s a bit out of way from town if you don’t drive (like me) so I’d probably stay elsewhere but still happy to return. This property is definitely a step above the average. One of two (of the 7 places I bunked in on safari Namibia and Botswana) with both aircon and heater which was great cos temps hit 5C the two separate nights I stayed.

    All great! No dislikes

  • Michelle

    Reviewed: 27 June 2025 · Stayed in May 2025

    Verified review

    Away from the centre of town, large comfortable room. Be aware that if you have a preference for a shower, you will need to specifically request it.

    Car Park area not fully secured, breakfast very basic and some of the staff seemed to see us as an annoyance rather than guests.

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  • Judy

    Reviewed: 23 June 2025 · Stayed in May 2025

    Verified review

    Loved the honesty bar - just take it from the fridge and write it down in the book - charged at the end of our stay. Such a great idea. The breakfast was great - a good variety of things - different breads, cakes, cheeses, cold meats, condiments. The rooms were spacious, well-appointed and very comfortable and clean. We arrived with an extra person, and they were so accommodating in getting her a room. Enjoyed having a taxi driver who was linked with the lodge - trustworthy and very reliable. Outdoor fire place was great!

    An option of some gluten free bread would have been good - even if it was frozen and could be taken out piece by piece for breakfast.

  • Ilse

    Reviewed: 18 June 2025 · Stayed in May 2025

    Verified review

    Our overnight stay at Maun Waterfront on our way back from holiday was definitely a great choice. The rooms are modern and spacious, as is the bathroom. The rooms have king-size beds with high-quality mattresses that provided a good night’s rest. We were warmly welcomed by the staff, and the gentleman on duty was very friendly. There was a good variety of breakfast options, including different types of freshly baked bread. We would definitely choose this place again when visiting Botswana.

    The only thing that was a bit of an issue was the WiFi. I specifically booked the place because it was advertised as having WiFi in the rooms, and I had online work that needed to be done. Once again, the staff member did everything in his power to try and get the WiFi working for me, but unfortunately, it couldn’t be fixed. I eventually accepted that I wouldn’t be able to get any work done.

  • Soc_19

    Reviewed: 16 June 2025 · Stayed in June 2025

    Verified review
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  • Alexander

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review

    Internet didn’t work at all

  • Willmacdonald

    Reviewed: 9 June 2025 · Stayed in May 2025

    Verified review
  • Nicolaas

    Reviewed: 5 June 2025 · Stayed in June 2025

    Verified review
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  • Roberta

    Reviewed: 4 June 2025 · Stayed in May 2025

    Verified review

    So organic and friendly

    A bit isolated but then that was its charm

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