7.2

Reviews of Alexander Penthouse Spectacular Sea Views Regal Room

1885 driftwood Bay, Belize city PH, Belize City, Belize

  • Catherine

    Reviewed: 5 June 2025 · Stayed in March 2025

    Verified review

    Location was good. Staff was very nice.

    The room was not quite clean, dishes still drying on the kitchen counter. Spider web in the shower.

    Property response:

    Our rooms are cleaned daily and have a structured routine. We did not find any cobweb anywhere in the condo however I fairness to the guest we did found a string from a white towel new the bathroom window. The dishes on the rack were evidence of clean dishes but we will ensure that these are already set up on the shelf in the interest of guest finding their kitchen in perfect order. Thank you for your feedback. They are valued.

    Our rooms are cleaned daily and have a structured routine. We did not find any cobweb anywhere in the condo however I fairness to the guest we did found a string from a white towel new the bathroom window. The dishes on the rack were evi… Show more

    Alexander Penthouse Spectacular Sea Views Regal Room
    10 June 2025
  • Joene

    Reviewed: 26 March 2025 · Stayed in March 2025

    Verified review

    Location and security was nice. Plumbing and the wifi was really good. I was able to work from there. Working AC which is a huge plus. The garden outside was very pretty. Had a great time here and the staff was very available for questions.

    Maybe security codes on the apartment doors or some sort of return system for the keys. Wish there were bath mats in the bathroom to prevent falls.

    Property response:

    Thanks for your visit Jo The bathroom floormat was an oversight of ours as our cleaner did not rightfully placed them in plain sight. We take a note of that and ensure it is rightfully placed. We appreciate the feedback

    Alexander Penthouse Spectacular Sea Views Regal Room
    26 March 2025
  • Dawn

    Reviewed: 24 March 2025 · Stayed in February 2025

    Verified review

    Large and soacious

    A bit dated, dirty, and overstuffed with furniture.

    Property response:

    really surprised with this feedback as they were very happy while their stay and even happier for the free ride downtown. Notheless I am grateful for the business. I strongly recommend that with limited budget it is best stay down town in the hustle and bustle of activity with cheap motels and hostels for every budget. Security, peacefulness and relaxation are the trademarks of our large modern and comfortable suites.

    really surprised with this feedback as they were very happy while their stay and even happier for the free ride downtown. Notheless I am grateful for the business. I strongly recommend that with limited budget it is best stay down town i… Show more

    Alexander Penthouse Spectacular Sea Views Regal Room
    28 March 2025
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  • Joanne

    Reviewed: 20 March 2025 · Stayed in March 2025

    Verified review

    Easy to find, nice location along the sea, and flexibility of staff in changing our room to one on the main floor.

    A bit run down - some maintenance required. Ie closet doors that don't open or close easily.

    Property response:

    Thanks Joanne and your charming husband We understand the law of average and that no matter how good one’s place and hospitality is you can’t please everyone a 100%. Nonetheless we still try as you have experienced we still try to accommodate and please our guest s as much as possible. Thanks for your business

    Thanks Joanne and your charming husband We understand the law of average and that no matter how good one’s place and hospitality is you can’t please everyone a 100%. Nonetheless we still try as you have experienced we still try to accommoda… Show more

    Alexander Penthouse Spectacular Sea Views Regal Room
    20 March 2025
  • Richard

    Reviewed: 16 March 2025 · Stayed in March 2025

    Verified review

    Very large flat

    The place felt like someone was living in the apartment was a bit grubby.

    Property response:

    Thanks for your visit Richard. Coffee, sugar, cream seasonings, toiletries and minor appliances are in your room for convenience and make you feel more at home. Perhaps it’s is just something with Turkish culture that is not understood. As with most of north,Latin and Central America and most of Europe as we have not had any issues of the same with global visitors I guess less is more in some cultures. And I respect that . Wishing u all the best

    Thanks for your visit Richard. Coffee, sugar, cream seasonings, toiletries and minor appliances are in your room for convenience and make you feel more at home. Perhaps it’s is just something with Turkish culture that is not understood. … Show more

    Alexander Penthouse Spectacular Sea Views Regal Room
    16 March 2025
  • Bayaidah

    Reviewed: 7 March 2025 · Stayed in March 2025

    Verified review

    Accommodation was spacious, clean and inviting! Our host was very accommodating and helped us order food over the phone and organised our taxi and breakfast the following morning. We had a lovely stay!

    We were there for 1 night and there was nothing we didn’t like.

    Property response:

    Was lovely hosting you all!

    Alexander Penthouse Spectacular Sea Views Regal Room
    8 March 2025
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  • Jaq

    Reviewed: 23 February 2025 · Stayed in February 2025

    Verified review

    Yvette was so welcoming. She made us feel at home and cared for. The shower was large and great water pressure and the bed was very comfortable too.

    Property response:

    Thanks for your visit Jaq

    Alexander Penthouse Spectacular Sea Views Regal Room
    24 February 2025
  • Jessica

    Reviewed: 21 February 2025 · Stayed in February 2025

    Verified review

    It is a really sweet home with a perfect view😍

    -

    Property response:

    Thank you Jessica You and your were lovely to host. Come again!

    Alexander Penthouse Spectacular Sea Views Regal Room
    24 February 2025
  • Luis

    Reviewed: 10 August 2024 · Stayed in June 2024

    Verified review

    The weather that day was nice.

    We arrived and it was NOT what the pictures looked like. We got to our room and the door felt very unsafe. One could easily open the door with 90 lbs of force to the entry. Upon arriving the A/C wasn't working, the room seemed like it hasn't been occupied in months, same with the bathroom that seemed cold and not maintained over time. There is a door in the room that leads to a storage space that the other residents use to store things(through a seperate door), so you have to barricade that door in your room that leads to the common storage space. The balcony in the picture is actually not a balcony but a common space/walkway. The ocean view is very misleading since the ocean is far (all angle on the ocean view), water did NOT look clear or even blue and not to mention there is construction in-between so you can't even walk to the water if you wanted. Getting to the location was $30 from the airport and that price seemed to be the standard price to get back into town. So you will either blow $60 each day because of how far it is to the main area or you can walk along the highway -like we did- to the nearest car rental place to rent a car to look for another place to stay. You need to roll your 6-8 digit code on the lock mechanism on the building's main door to get into AND out of the building. We never even checked into the place or even sat down on the bed to test it, my girl didn't feel safe here at all and that would obviously not go well when trying to sleep in this house NOT hotel. It is a house with rooms where other families live. I thought I was going to wow my girlfriend but in the end we had to walk along the highway to rent a car and spend hours looking for a new hotel last minute. WhenI mentioned it to the host she said it was non-refundable -even though I didn't even check in.

    Property response:

    It's sad that when people with limited budget visit and seek a free ride turn to false and misleading information. Belize city also has motels available in downtown who want to work on low budget to suit all budgets. Nothing is wrong if one cannot afford luxury and convenience. Nonetheless I wish him good luck in his endeavour and travels elsewhere.

    It's sad that when people with limited budget visit and seek a free ride turn to false and misleading information. Belize city also has motels available in downtown who want to work on low budget to suit all budgets. Nothing is wrong if o… Show more

    Alexander Penthouse Spectacular Sea Views Regal Room
    12 August 2024
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  • Melody

    Reviewed: 19 June 2024 · Stayed in May 2024

    Verified review

    Super supportive staff

    Nothing

  • 7.0 Good
    Wayne

    Reviewed: 13 May 2024 · Stayed in April 2024

    Verified review
  • Robert

    Reviewed: 28 March 2024 · Stayed in March 2024

    Verified review

    The staff was very nice, and we were able to check in early.

    The balcony was dirty and had empty beer bottles and other debris laying around.

    Property response:

    Thanks for your visit. We were happy were were able to accommodate with a free early 3 hr plus prior check in. You said you were greatful and we believe you. March is a breezy month and some of the plants on your private balcony did let loose of some leaves that day and as for the bottle left on your balcony we have noted and our apologies for your inconvenience.

    Thanks for your visit. We were happy were were able to accommodate with a free early 3 hr plus prior check in. You said you were greatful and we believe you. March is a breezy month and some of the plants on your private balcony did let … Show more

    Alexander Penthouse Spectacular Sea Views Regal Room
    31 March 2024
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  • Camille

    Reviewed: 7 March 2024 · Stayed in March 2024

    Verified review

    Really comfortable bed, spacious room and excellent service. We got beer, food delivery, breakfast and shuttle arrange for us.

    Requires little bit of maintenance

  • Jeff

    Reviewed: 3 March 2024 · Stayed in February 2024

    Verified review

    Well… when I reached Belize I called the hotel for directions and they told me that my reservation was cancelled by my bank due to suspicion of fraud. I was told that there was no vacancy.

    I never stayed at this Property

    Property response:

    we were called and advised that the nonrefundable rate book was being cancelled by the credit card holder. so the booking was cancelled thereafter on the day of the booking Will called to say he was coming but his booking was already cancelled per his request. Sorry always follow the request of our guests but we understand you uncertainty with travel. Your cancellation request was processed as per your instructions

    we were called and advised that the nonrefundable rate book was being cancelled by the credit card holder. so the booking was cancelled thereafter on the day of the booking Will called to say he was coming but his booking was already cancel… Show more

    Alexander Penthouse Spectacular Sea Views Regal Room
    1 April 2024
  • Mariela

    Reviewed: 11 February 2024 · Stayed in February 2024

    Verified review

    The staff is very helpful and kind, sometimes they gave us a ride to downtown. It is a very quiet and clean place. We enjoyed our stay.

    Public transportation in Beliz is not the best, so have to rent a car or take a taxi.

    Property response:

    Was lovely having met you both and hosting you. Welcome anytime!

    Alexander Penthouse Spectacular Sea Views Regal Room
    12 February 2024
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  • Edmore

    Reviewed: 21 January 2024 · Stayed in November 2023

    Verified review
  • Isabel

    Reviewed: 25 December 2023 · Stayed in December 2023

    Verified review

    It has a beautiful view. Someone of the aesthetics are nice. The host offered us late check out which we did not need, but it was a kind offer.

    Overall the place just isn’t very nice. It took running the shower over 10min to get hot water, there were exposed wires on the floor of the bathroom, numerous light switches don’t work, there were no blankets just a top sheet, and the room itself had no lock or security so anyone in the building could access it while you were away. Additionally, many of the pictures on Booking are not accurate. They show a breakfast that I’m assuming is from somewhere else in the city, not the hotel, and the hotel looks completely different.

    Property response:

    I guess at times we do get scammers at the hotel who look for a free ride their credit card declined and we still allowed the MacCay's to stay but sadly they left before anyone came in the morning to charge for their booking. As a result we still have an unpaid bill which we have brought to the attention of booking as our associate partners whom charge commission for those who stay or don't stay. ,,,,,,life is real !

    I guess at times we do get scammers at the hotel who look for a free ride their credit card declined and we still allowed the MacCay's to stay but sadly they left before anyone came in the morning to charge for their booking. As a res… Show more

    Alexander Penthouse Spectacular Sea Views Regal Room
    8 January 2024
  • Karim

    Reviewed: 13 December 2023 · Stayed in December 2023

    Verified review

    Nice view.

    The property is in middle of no where. No staff stayed there and they had nothing around. Getting to any store I had to get taxi or walk in the main road for 1/2 hour. Also booking was showing $74 for one night but then they charge just $45 for cleaning and $7 for tax which tax is fin, but booking.com dose not tell you that when you book.

    Property response:

    Karin was more in search for a motel like stay of which we are not. But the contrary as advertised a spacious comfortable clean and peaceful residential area. I'm sorry that this was not within his budget and above what he expected unlike motels. Downtown has various motels and hostels with low budget accommodations in the hustle and bustle in the alleys and corners. We recommend that a quick google search for hostels and motels would Suffice his need for another opportunity Good luck

    Karin was more in search for a motel like stay of which we are not. But the contrary as advertised a spacious comfortable clean and peaceful residential area. I'm sorry that this was not within his budget and above what he expected unlike… Show more

    Alexander Penthouse Spectacular Sea Views Regal Room
    17 December 2023
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  • Sharon

    Reviewed: 6 December 2023 · Stayed in December 2023

    Verified review

    Lovely view and breeze. I’m sorry but I forgot the gals name who was the only staff I met She was amazing and very helpful

    Location

  • Michael

    Reviewed: 28 November 2023 · Stayed in November 2023

    Verified review

    The location was not good. Too far from restaurants and too hard for taxis to find. I chose not to stay there cause it was to isolated. I had the additional cost of taxi trips to and from the restaurants. Not a good place to stay . I could not cancel so I got a hotel room close to resuarants.

    Too hard to find and too isolated. I was worried of taxi expenses and that they would not find me.

    Property response:

    I'm sorrry Mr. Micheal changed his mind about staying at a residential area and had a wanting for a downtown where there are also motels and suitable places for his preference. We have had many guest whom have appreciated the neighborhood, the large clean and comfortable room along with the good service and value for money. Since he had bought the most economical and non-refundable policy we could not reimburse him as he was also cancelling on the same day of the booking which would goes against the booking policies. There is great food delivery and great restaurants in Belize where guest would go and have a great experience. I trust his stay in the hustle and bustle of the city was of his expected experience.

    I'm sorrry Mr. Micheal changed his mind about staying at a residential area and had a wanting for a downtown where there are also motels and suitable places for his preference. We have had many guest whom have appreciated the neighborhood,… Show more

    Alexander Penthouse Spectacular Sea Views Regal Room
    11 December 2023
  • Amanda

    Reviewed: 24 November 2023 · Stayed in November 2023

    Verified review

    Delicious breakfast, stunning view, spacious room and super comfortable bed and pillows! Quiet and private area, perfect for just relaxing.

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  • Ashutosh

    Reviewed: 16 November 2023 · Stayed in November 2023

    Verified review
  • Stephanie

    Reviewed: 11 November 2023 · Stayed in November 2023

    Verified review
  • Natacha

    Reviewed: 6 November 2023 · Stayed in October 2023

    Verified review

    I loved the view of the lagoon from my room as well as the cozy terrace. The owner provided me complimentary breakfast on my second day which was so appreciated. I had two bookings and I had to cut one short due to an unexpected death in my family that I found out about my second day in Belize. The owner was very accommodating during this difficult that. I appreciate her going above and beyond, as well as her assistant. Yay to women business owners in Belize!

    The taxis had a hard time finding the place and it isn't walking distance to eateries but the owner gave helpful tips on where to eat and had several taxis that didn't overcharge.

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