Reviews of Copal Tree Lodge a Muy'Ono Resort 5 stars
15 Wilson Road, Toledo Settlement, Belize
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 April 2025 · Stayed in February 2025
Verified reviewReviewed: 4 February 2025 · Stayed in December 2024
Verified reviewReviewed: 30 January 2025 · Stayed in January 2025
Verified reviewReviewed: 19 November 2024 · Stayed in November 2024
Verified reviewEverything
Nothing
Reviewed: 8 October 2024 · Stayed in October 2024
Verified reviewReviewed: 8 October 2024 · Stayed in October 2024
Verified reviewBeing immersed in the jungle provided a calming vibe.
Reviewed: 16 August 2024 · Stayed in June 2024
Verified reviewWe had an exceptional experience from beginning to finish! From our amazing checkin and front desk staff, to the boat captain and guides, grounds keepers/attendants/helpers and snorkel and chef crew- to restaurant and housekeeping staff and else on property. I’ve never experienced a more kind and happily helpful with initiative and good intentions staff, ever. And I’m very well traveled. A little pricey- but worth every penny. Most special, for me, was the dedication to accommodation for accessibility needs! They lack greatly in Belize and in our week long trip to multiple locations & establishments of all kinds- this was hands down the most happily willing and motivated to accommodate as much as possible staff and establishment!!!! Kudos!!!
Can’t think of a thing
Reviewed: 17 July 2024 · Stayed in June 2024
Verified reviewabsolutely everything. I was so impressed how our room was cleaned every time we stepped out. there was never a single mosquito in the actual room. our room got refreshed with clean towels more than once a day and the food was exceptional!!
there is nothing I did not like
Reviewed: 17 June 2024 · Stayed in April 2024
Verified reviewenjoyed the suite, the farm tour and rum distillery the rooms was heavenly the bar was phenomenal the dinners were wonderful
all was amazing
Reviewed: 29 May 2024 · Stayed in May 2024
Verified reviewReviewed: 9 January 2024 · Stayed in January 2024
Verified reviewReviewed: 11 November 2023 · Stayed in October 2023
Verified reviewFood was delicious and staff was excellent.
Food and drink prices were very high. Even for the resort standard.
Reviewed: 25 July 2023 · Stayed in June 2023
Verified reviewAbsolutely wonderful hotel, staff and grounds.
Tropical greetings Lisa, Thanks for the rave review. We are happy that your enjoyed your stay with us. Our team is grateful for your kind words. We look forward to hosting you and your loved ones for a future visit soon. Warm regards
Reviewed: 16 June 2023 · Stayed in May 2023
Verified reviewReviewed: 15 June 2023 · Stayed in June 2023
Verified reviewthe service was amazing, the views were spectacular, the rooms were very clean and spacious. we loved every bit of it
Tropical Greetings Nicole, Thank you for the rave review. We are delighted that your visit with us was a success. Our team is grateful for your kind words. We look forward to hosting you and your loved ones for a future visit soon. Warm regards
Tropical Greetings Nicole, Thank you for the rave review. We are delighted that your visit with us was a success. Our team is grateful for your kind words. We look forward to hosting you and your loved ones for a future visit soon. War… Show more
Reviewed: 20 May 2023 · Stayed in May 2023
Verified reviewReviewed: 21 April 2023 · Stayed in April 2023
Verified reviewThe copal tree lodge was so amazing the customer service was superb and amazing. Everyone got to know you by name and made sure you got to where you needed to go during your tours. The tour guides are very passionate about their culture which made me wanna go live there.
nothing
Tropical Greetings Melissa, Thank you for taking the time out to share your experience with us. We are thrilled that you had a wonderful time. We would love to host you and your loved ones for a future stay. With kind regards,
Reviewed: 18 February 2023 · Stayed in December 2022
Verified reviewBeautiful quiet rooms in the jungle. Lots of amazing activities. We loved bird watching, chocolate making, rum tasting, sunset cruise and snorkelling with the chef! Very friendly staff. Great hotel
HI Cecilia, Thanks for the rave review and rating. Our team is grateful for your kind words. We look forward to hosting you and your loved ones for a future visit soon. Warm regards
Reviewed: 5 February 2023 · Stayed in February 2023
Verified reviewAbsolutely beautiful resort nestled in the heart of the jungle. The entire staff was accommodating and the property is gorgeous. We have no complaints, would highly recommend to family and friends and would definitely stay again.
No complaints
Hi Smith, Thanks for the awesome reviewing and rating. We look forward to hosting you again soon. Warm regards