Reviews of Umaya Resort & Adventures 5 stars
Maya Beach, BZ CA, 00000 Maya Beach, Belize
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewIt has swimming pool and ocean
Had to request water 5 times and each one said they’d take care of it. Later front desk said only she should be told we needed water.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewWe rented a 3 bedroom villa. It was nice and spacious for my family.
You can see directly into the master bedroom from the rest of the villa. Bedroom doors should be solid. We started getting bitten by mosquitoes at check-in. The patio also had a lot of mosquitoes, and we couldn't enjoy the patio. We tried to enjoy the pool around 4pm, and we had to leave because of the mosquitoes. In less than 24 hours, my son was bitten over 50 times. Unfortunately, due to the infestation of mosquitoes, we will not return.
Reviewed: 18 August 2025 · Stayed in June 2025
Verified reviewIt has a beautiful scenery and nice food.
The presence of numerous mosquitoes was noted. Additionally, the shower operation presented an inconvenience, as its activation mechanism differed from conventional models. Took a while to figure it out, and the staff did not explain this prior .
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewFab hotel, large comfortable rooms and beds. Great pool and bar, view was lovely over the lagoon. Nice food and setting in the restaurant.
Drinks were pretty expensive as we're the pizzas.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewDid nor order break but lunch was delicious. Can work a little more on the delivery time.
The delivery time of food at the pool side
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe bartender at the poolside - Junior !!! Excellent personality and customer service 👏
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewLike the location & view but no hospitality.
Don’t have any service & hospitality. Air cotton no work in one of the apartment.
Reviewed: 14 July 2025 · Stayed in May 2025
Verified reviewStaff was amazing, helpful wit all my questions!
Very clean
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewBeautiful well maintained property. Our condo was clean spacious and perfect for our group of two moms and two daughters.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe pool and the beach was excellent
The Air Conditioners stopped working in the late evening and no maintenance service was available to restore their functionality, we checked out and maintenance had not arrived.
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe resort is beautiful!! The room was comfy!
I was SUPER DISAPPOINTED by the food!! The dinner menu was horrible. The food was BLAND!! NOT WORTH THE PRICE!! PlEASE FIX THAT!!
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewPool was excellent, my stay at Umaya was great
Ok didnt like that my daughter discoverd a male underwear behind her bathroom door at checkin but room service dealt with it immediately.
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewLocation was great. View from balcony was amazing. The lagoon side was wonderful. The Internet was out in one room but the other worked. Never did get the password for Internet use. But really very nice. Would stay again
The bed was alittle hard .
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewLovely property. Friendly staff
There was known a planned electricity outage planned. The guests were not told. The resort was unable to provide food from 6 am-2 pm. Luckily we only stayed one night and were able to eat at another resort. Guests should’ve been informed about the planned power outage.
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewStaff was helpful and courteous.
The television sets weren't working.
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewLoved the pools, and view. Also loved the privacy and friendly staff. And the large kitchen was super handy.
The AC units all smashed together made so that our AC was not cold even in the night as we got the hot air from all the units around it.
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 3 May 2025 · Stayed in April 2025
Verified reviewLocation Size of the room
Had to ask for the room to be fixed daily Menu quite limited
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewThe beach front, pool, volleyball, and relaxation areas. The dinner was great, both the food and the ambience. Front desk and dining staff were very friendly. Very good customer service and listening. The penthouse was very spacious and bright. Kitchen was really really nice.
The property seemed to be lacking maintenance; ac went out, stove stopped working, and the shower either had hot water or steaming hot water. Maintenance didn't fix the stove and AC on time, but I asked for complimentary dinner for the inconvenience and they delivered pretty well.The mattresses had holes and lots of stains, sheets, towels and rags had obvious signs of wear and tear including stains. Horrible communication between departments. Room wasn't prepared for us when we arrived. They offered a discount for the inconvenience as well.
Reviewed: 8 April 2025 · Stayed in February 2025
Verified review