Reviews of Blu Zen

Thank you so much for sharing your wonderful feedback about your recent stay at Blu Zen. We are delighted to hear that you enjoyed our facilities, pools, and penthouse accommodations, and that our team’s hospitality made a positive impression during your visit. We are also deeply grateful for your understanding regarding the challenge of the sargassum. As you kindly noted, it is a natural occurrence that affects many coastal destinations, and while it is beyond our control, our team is actively seeking and implementing new ways to better manage and mitigate its daily influx. Your comments are invaluable to us, and we truly hope to have the pleasure of welcoming you back to Blu Zen in the future.

Thank you so much for sharing your wonderful feedback about your recent stay at Blu Zen. We are delighted to hear that you enjoyed our facilities, pools, and penthouse accommodations, and that our team’s hospitality made a positive impressi… Show more

Thank you so much for your wonderful and kind words about your experience with us. We are delighted to know that you and your family felt so well cared for and that our team helped make your stay truly special. We also greatly appreciate your feedback on our restaurant, Lotus, and we are pleased to hear you enjoyed both the food and service. It was our pleasure to host you, and we look forward to welcoming you and your family back again soon.

Thank you so much for your wonderful and kind words about your experience with us. We are delighted to know that you and your family felt so well cared for and that our team helped make your stay truly special. We also greatly appreciate y… Show more

Thank you very much for your kind words about our resort. We truly appreciate your feedback and are delighted to know you enjoyed your stay with us. We sincerely apologize for any inconvenience you experienced with the coffee pods. Kindly note that our pods are replenished daily during housekeeping services. Should guest require additional pods outside of the housekeeping schedule, our team is always happy to assist and deliver them the rooms. We value your comments as they help us improve our services, and we look forward to welcoming you back for another relaxing stay.

Thank you very much for your kind words about our resort. We truly appreciate your feedback and are delighted to know you enjoyed your stay with us. We sincerely apologize for any inconvenience you experienced with the coffee pods. Kindly … Show more

Thank you for sharing such a detailed review! It sounds like you had a peaceful and enjoyable time at Blu Zen. I’m happy to hear you appreciated the quiet atmosphere, friendly staff, and the easy access to the village with our private boat. We’re also glad that you made use of the bikes and golf carts. Your mention of the seagrass and wind is helpful feedback for potential guests to consider as they plan their stay. Thanks again for recommending Blu Zen wholeheartedly! We hope to welcome you back soon for another tranquil retreat. If you need any further assistance, feel free to reach out.

Thank you for sharing such a detailed review! It sounds like you had a peaceful and enjoyable time at Blu Zen. I’m happy to hear you appreciated the quiet atmosphere, friendly staff, and the easy access to the village with our private boat.… Show more

Thank you for sharing your feedback with us. We are delighted to hear that our staff took great care of your needs and that you found the grounds and pool well-maintained. We also appreciate your constructive comments regarding areas that need attention. We are currently reviewing the maintenance of the air conditioners, bicycles, and pool area to ensure these items are addressed promptly. Additionally, we will take your feedback on the penthouse rooftop deck into consideration for future improvements. Your input is invaluable in helping us enhance the guest experience, and we hope to have the opportunity to welcome you again in the future.

Thank you for sharing your feedback with us. We are delighted to hear that our staff took great care of your needs and that you found the grounds and pool well-maintained. We also appreciate your constructive comments regarding areas that … Show more

Thank you for your feedback and for choosing Blu Zen for your recent stay. We're pleased to hear that you found everything comfortable, beautiful, and well-maintained, and that any minor issues were promptly addressed. However, we're truly sorry to learn about the health concern you experienced after using the third sauna pool. Please know that the health and safety of our guests are our top priority. Our maintenance team regularly treats all of our pools, including the third one, to ensure they meet the highest standards of cleanliness. That said, we take your feedback very seriously and will be conducting a thorough review of our procedures to ensure that all pools are consistently treated and maintained. We appreciate you bringing this to our attention, and we hope you have a swift and complete recovery. If there's anything we can do to assist further, please don't hesitate to reach out.

Thank you for your feedback and for choosing Blu Zen for your recent stay. We're pleased to hear that you found everything comfortable, beautiful, and well-maintained, and that any minor issues were promptly addressed. However, we'… Show more

Thank you for your kind words and for choosing Blu Zen for your stay! We’re delighted to hear that you found the property beautiful, clean, and that our staff made a positive impression on you. We understand that our location on the quieter side of the island is a bit farther from the main area where the food and liveliness are, but we're glad you were able to take advantage of our complimentary boat service to easily get around. We hope you had a wonderful time exploring both the tranquility of Blu Zen and the vibrant atmosphere of the South side. We look forward to welcoming you back in the future!

Thank you for your kind words and for choosing Blu Zen for your stay! We’re delighted to hear that you found the property beautiful, clean, and that our staff made a positive impression on you. We understand that our location on the quiete… Show more