Reviews of El Ben Cabañas

The food was very good. Every meal we had at the hotel was delicious. The grounds are beautiful and the rooms nice. The staff was very sparce, understandable for off season but made for a less than ideal stay.

The staff all seemed very annoyed to have to be working. I understand we traveled during the slow season but for the price the level of service was disappointing. There were many members of the hotel staff that were helpful and kind, however there was a lot of people who seemed they were incovenced by having to have guests at the hotel. The location was very far from anything which would be fine if you wanted to never leave the hotel.

The cabana style is an excellent style, I wish more new developments followed El Ben's lead! The staff were wholesome and extraordinarily helpful. Offering golf cart transfers to and from the ferry, bike rentals, and breakfast brought to our room! We did a snorkel tour and the captain was able to pick us up right from the hotel pier!!

My only comment is that the chemical used to keep the pool clean (I suspect bromine?) gave both my kiddos a rash and they were unable to continue swimming in the pool for the remainder of our stay 😔

Relax

There is not much going on on this part of the island, if it is your first time I would not recommend you to stay here since it is a bit far and their boat taxi is reliable, so you will need to pay the water taxis on the split.

The staff was very attentive to all our needs The rides to the ferry was very helpful

Location on the north side of the island. Free transfer pick ups from water taxi Great room Good restaurant.

Service slow in restaurant Room is only cleaned if you request it which we weren't told at check in.

This was the best of all the places we stayed in Belize. The staff were so great, the room lovely and clean, the complimentary water taxi was excellent to get to the south side easily.

Great place. Calm resort for the perfect holiday experience. There's a free shuttle to the town and they help you organize activities such as snorkeling, ferries to other islands etc. Although you sometimes need to chase them a bit to make it work... Restaurant was good.

I really liked how quiet it was, way less busy than San pedro or the Caye Caulker main town. Staff were very friendly and accommodating.

Not a big deal, but I was surprised they did not clean the room at all while we were there for 4 nights, just strange compared to other hotels that were smaller and less expensive that we stayed in.

Well laid out property, clean and quiet. The boat to and from the south island was perfect. Fantastic place to stay if you need to wind down from all the action of the “downtown”.

At the price point breakfast should be included.

Everything this place is amazing

Location

The bed was comfortable in the shower had good water, pressure and plenty of room. We stayed in the suite that had no attached neighbors so that was really nice. The staff was super helpful and arranged for pick up when we landed at the caye caulker ferry terminal. We had a mini fridge in our room. This location was perfect, it wasn’t around any loud party shenanigans. The hotel staff arranged Taxi is for us when we wanted them. There is a nice Nespresso coffee maker in the room & working air conditioner & fans.

They have bikes for rent, but the one day we wanted to rent bikes, they said they didn’t have any available because they had all been rented out. I’m not sure how many total bikes the property has, but that was kind of a bummer. Plus the reviews about the mosquitoes are true. Though I think they are sand flies and they have itchy bites like mosquitoes. I came home with 80 bites on me and I’m pretty sure it’s because these cabanas are near a lot of Stillwater. The water was pretty stinky. There were some other spots we found along the island that were pretty smelly so this isn’t the only spot that smells bad but that was kind of a bummer. You can’t really enjoy the pool with the mosquitoes. We definitely didn’t rent the kayaks and didn’t want to because we didn’t want to get eaten alive by bugs. It’s nice that they have their own dock and their own boat which came in handy when we wanted to book tours where we had to leave at 5:30 AM. However, even despite the mosquitoes or sand flies, we were stoked on this location. It’s a five minute walk to the split or a one minute golf cart taxi ride. We loved that it was so quiet in this area and would definitely stay here again.

Found it on booking

Located on the North Island with not much around it a bit dependent on the boats specially if want to have some fun at night LOTS OF MOSQUITOS

The property was beautiful, the location was amazing - a great complimentary service was offered by the hotel to get between the split, the boat’s captain (Mike) was friendly and responsive. The staff in the restaurant and reception were very friendly and helpful also.

Unfortunately when our laundry was returned, all of our white items were dyed pink and a top was missing. We understand that mistakes can happen, but the managers of the hotel were immediately incredibly defensive and hostile, and accused us of not providing instructions (for how to separate whites and colours?!) despite us confirming with them we did not need to do anything specific when handing it over. They did eventually offer us a complimentary breakfast, but it did not compensate for the money and clothes we lost and the hostile treatment we received.

The bedroom is really comfortable

The staff: I had a problem with information on the boat that you have to take from the city to the hotel. Also, the restaurant waiter was not so friendly. The hotel was empty and I was expecting for a better service.

The hotel itself is stunning. The entire property is well designed and well kept. The room, even with its thatched roof was very clean and cozy.

The location is inconvenient as it's not on the main part of Caye Caulker. You have to take either the small sit n dip boat which costs money each way, or make use of the hotel's free boat service, but which doesn't go every hour and also the boat driver is unreliable. Of the maybe 4 times we used the boat service, he didn't show or was late 3 of those times.