No housekeeper cleaned out outside deck area, where empty water bottles were left there.

Raquel was very personable and professional. She went above and beyond, adding the little extra touches to ensure a return trip. Stewart has an amazing personality and is very welcoming. Also, the night restaurant manager was knowledgeable in the culture and the history of the Belizean people.

Stayed in July 2025

Just the odor from the ocean seaweed.

Quiet location, 2-bedroom townhouse style was nice. It was accommodating to have a washer and dryer in the unit, they even supplied the detergent. They also supplied daily bottled drinking water. The rain brought in seaweed to the beach which caused an odor for the whole island. Besides this, my family enjoyed our stay.

Stayed in July 2025

the cost of rental golf carts, other competitors sold there's considerably cheaper. THE MOSQUITOES!!!!

I love the staff - Stephen with the curly hair, Prophet, Bill (thank you). I didn't have breakfast there, i wish i did. I truly wanted more belizean than westernized culinary experience. The facilities team were very responsive to my request! I loved how kind the security guards were.

Stayed in July 2025

The staff were personal, professional and friendly. They made up for the problems with water pressure and other mild inconveniences. The food was very good at the O. Overall the resort was nice and we had a good experience, but it was overpriced in comparison to similar resorts on the island. A++ for the staff, A+ for food, A- for drinks, A- on room, C- for prices.

Stayed in April 2025

Loved this hotel! It's about a 25 minute golf cart ride from the centre of the island so it's a little way out but it's quiet and peaceful. Just dusty because the road is unpaved at the moment. The staff were incredible, everyone super friendly, professional and helpful. It was a windy few days for us so we couldn't get to use the beach much but another 20 minutes on is Secret Beach so we would go there instead. The pool here is great, plenty of loungers and space for everyone to relax. The rooms were clean, beds comfy and shower powerful!! Brilliant value for money and we even got a free upgrade. Would definitely stay here again but you definitely need to hire a golf cart to get around the island. Perfect for if you want to get out the real hum of the island but there are still plenty of food places nearby.

Stayed in April 2025

The food at the resort restaurant was not that good. We had no patio furniture.

Complementary water in the room, staff was accommodating, location was right in between the city and secret beach. The private beach was amazing.

Stayed in March 2025

It was too far away. Needed to rent a cart to do anything.

Liked the staff

Stayed in February 2025

Upscale, boutique property in a great location. Very friendly staff! Excellent restaurant. Beautiful pool and private beach.

Stayed in February 2025

The staff was wonderful! Very helpful and accommodating. Hotel was pretty and clean.

Stayed in August 2024

A bit out of the way and rooms need a refresh especially bathroom

Nice pool and beach

Stayed in July 2024

The cooking supplies are minimal so we didn't wind up cooking at all. A little further out of town (20-25 min). There was no gym and the beach front is a bit muddled (not clear, pristine waters). Pool is a little crowded with other guests and not enough shaded umbrellas.

The apartments are clean and well maintained with good AC. The staff were extremely friendly. The family really enjoyed the fishing trek though. Cocktails and food were good.

Stayed in June 2024

Rooms smell moldy. Restaurant prices are beyond ridiculous. $48 for a burger?? We are much better for half the price elsewhere.

The pool area was great. Garden was beautiful and well maintained

Stayed in June 2024

Showers weren’t great. Hardly any hot water

Huge apartment type rooms. Nice furnishings. Great A/C.

Stayed in June 2024

Everything was great nothing I did not like

Very nice pool and food was great staff was very friendly and nice.

Stayed in June 2024

I was so happy when I first got there they upgraded me to a beautiful three bedroom suite, so I decided to stay for a week, however, during my Extention, they downgraded my room. I was told the manager was the one that downgraded my room, and only gave me a couple hours to switch rooms, which was very inconvenient for me and my family. I was told that the other room was rented when I don’t think that it was, which was disappointing.

The property is beautiful. We absolutely love the pool. The rooms are clean.

Stayed in April 2024

The water in my bathroom sink never got hot, but the shower did.

I liked the location and all the staff were super friendly. Food at the restaurant was good as well.

Stayed in March 2024

They needed more lounge chairs on the beach. They needed to provide more coffee for coffee maker. Restaurant food wasn't great but prices very high Golf cart rented from resort didn't run very well, ran out of gas - no real apology and nothing done to compensate Really far from town

I liked how small the resort was. The pool was nice. No card or token was needed to get beach towels. Guest services was helpful in arranging excursions.

Stayed in February 2024

The front desk staff was not very friendly or cheerful. The big issue we had was booking and snorkeling trip. The were not enough people for the boat to pick us up at the resort, so we were told we had to find our own way into town to catch the boat. I felt this was very unprofessional. Other properties that we have stayed at in San Pedro always got us to the venue. We ended up canceling the excursion, that was disappointing.

The everyday staff was very kind. I felt Wendy went out of her way to ensure that we were taken care of.

Stayed in February 2024

Our room wasn't cleaned well and I would suggest the property take a second look to make sure that things like rags and dirty glasses aren't left around.

This is a great location, beautiful pool and pretty property.

Stayed in January 2024

It’s far from the town of San Pedro. You definitely need a golf cart. It was expensive for what you got. We only ate breakfasts there and it was very expensive compared if you went to a place in town. As I said for the most part the staff were great. My one complaint is we had wanted to do a snorkeling trip on our last day. I spoke to concierge and we signed up for the morning. Not long after we were told that the company wouldn’t do the morning because you needed 4 people, we were only 3. We couldn’t do the afternoon as we had something else planned. Concierge said they were leaving but would respond to my email. I wrote saying we would pay for 4 people so we could go and no one ever wrote me back. I followed up the next day asking why no one wrote me back and they still didn’t right me back. We were very upset. My kids really wanted to do that trip and we were willing to pay for 4 people so the company would go.

The pool is nice and property is right in the beach. They have kayaks, paddle boards etc you can use free of charge which is nice. The units are large. We had 2 bedroom/2 bath for 2 adults and 2 teens and it was a good size for us. Full kitchen if you want to cook. The staff was very nice and for the most part helpful.

Stayed in January 2024

Breakfast is not included and drive to San Pedro is 20 minutes

Great resort with a wonderful beach and friendly staff

Stayed in January 2024

a bit far out of town.

great staff. great rooms.

Stayed in December 2022

The location is very remote. Hard to get to and hard to get to other nearby attractions. Had to rent a golf cart. Might be nice if they had a fleet of their own carts.

Great value for the money. I've paid a lot more for much less. Perfect for a family stay.

Stayed in December 2022

~Spa tub always tripped a GFI switch located under it - so someone had to come and flip it to use. There was never hot water in the villa, just luke warm water. ~Booking advertised fixed prices for meals - that was not the case. The property indicated that was not the case. Our dinner for 4 which was booked at the O restaurant before we left the US was over US$180; as opposed to the priced quoted by Booking.com. A cup of coffee in the restaurant was just shy of US$6. ~Location of the property was 3.5 miles north of San Pedro, so it took about 30 minutes by golf cart to get there, or 15 minutes by boat. Golf cart rentals were US$80/day (but was discounted for additional days) ~Round trip transportation between Belize City to property was an additional US$239/person and included a flight to San Pedro then a Van/Boat to the property.

Villa with a beach view was fantastic. Very helpful concierge staff - booked our diving/snorkeling trips and trips to the mainland for visiting Mayan ruins. Spa services were good. Lucy our server in the O restaurant was outstanding. There is a great bakery and a good restaurant about 800 meters south of the property, so walking distance.

Stayed in December 2022