Reviews of Swan Villas
Maya Beach, Belize
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Reviewed: 29 October 2024 · Stayed in October 2024
Verified reviewMagnificent
The lagoon at back, plants and flours.
Reviewed: 9 August 2024 · Stayed in August 2024
Verified reviewI liked Miriam and her availability to assist whenever possible. The lockbox was tricky, but we were able to get assistance and gain entry quickly.
The windows are not sealed well. I had multiple bites all over my body from mosquitos and others things that can access the room easily. Bug spray was under the counter, so we used it when needed.
Reviewed: 15 May 2024 · Stayed in May 2024
Verified reviewThe location and unique style of the unit was very nice. The onsite pool was private and the use of the kayaks was fun.
The only thing that could have been improved was the landscaping on the slope areas of the buildings. There was a blue mesh that didn't really fit with the area. There needed to be a more natural covering.
Reviewed: 3 May 2024 · Stayed in April 2024
Verified reviewReviewed: 9 April 2024 · Stayed in March 2024
Verified reviewReviewed: 26 March 2024 · Stayed in February 2024
Verified reviewgood location pool
No bathroom sink
Reviewed: 20 February 2024 · Stayed in February 2024
Verified reviewSpacious
The sleeping conditions was very poor, bed are uncomfortable
Reviewed: 18 February 2024 · Stayed in February 2024
Verified reviewThese apartments are gorgeous. They really do look like they were designed by Gaudi.. The craftsmanship and unique style is really quite exceptional.
The location has both advantages and disadvantages. Advantage is that it’s away from the town and therefore quite quiet. The disadvantage is that it is away from the town and that you need to drive to get to most things that you would need like shopping or a beach. There is no swimming beach very close to the apartment. The apartment overlooks the lagoon, which is beautiful at sunset, but it is not it good for swimming.
Reviewed: 19 January 2024 · Stayed in January 2024
Verified reviewReviewed: 21 December 2023 · Stayed in December 2023
Verified reviewWe arrived in the dark and none of the buildings are labeled instead each space has a drawing referring to the name. It can be a bit confusing we were fortunate to get assistance from a couple who had arrived earlier.
Reviewed: 12 December 2023 · Stayed in December 2023
Verified reviewVerry bad communication (actually NO communication at all) with local manager. No questions where answered from us via whatsapp and mail, as they didn't pick up the phone. Furthermore hot water was not working anymore after five minutes (as well in shower and bath), cooking plates did not work with cooking pan. Microwave was broken. Wifi was not working in evening. We mentioned this problems via booking chat, but didn't get the good answers. This is not OK for the price we paid! Furthermore , if you don't have a car, its not a good place to stay, as first shop and restaurant are a long walk. Never again this place.
Hi, Dylan. Thank you for taking the time to provide your feedback. We are sorry to hear that there was a miscommunication regarding your reservation, and we apologize for the maintenance issues you experienced during your stay. We would like to clarify that our local manager assisted you with check-in and informed you about the broken microwave. We also provided an alternative solution by allowing you to use the microwave downstairs while we worked on adding a replacement. We are happy to inform you that the wifi and hot water are working correctly. We are truly sorry for the inconvenience caused and hope that this experience will not deter you from staying with us again. We look forward to the opportunity of hosting you again soon.
Hi, Dylan. Thank you for taking the time to provide your feedback. We are sorry to hear that there was a miscommunication regarding your reservation, and we apologize for the maintenance issues you experienced during your stay. We would lik… Show more
Reviewed: 11 November 2023 · Stayed in November 2023
Verified reviewReviewed: 18 September 2023 · Stayed in September 2023
Verified reviewReviewed: 2 November 2022 · Stayed in November 2022
Verified reviewLocation: Facing the lagoon was gorgeous Balcony: Great size and perfect view
Shortage of hot water, made it difficult to use the hot tub. WiFi was out of use from evening until morning. TV: Bad connection and only one remote worked.
Reviewed: 23 October 2022 · Stayed in October 2022
Verified reviewOne of the most unique properties we’ve ever seen. We travel a lot. The manager Miriam was exceptional. I run an Airbnb myself and know what it takes to try to please. Miriam makes it happen! She was quick to respond to any inquiries, picked us up at the airport, helpful information regarding the area and our next booking at a Vacasa resort. Really couldn’t ask for anything more.
Reviewed: 9 October 2022 · Stayed in October 2022
Verified review