Can't wait to see what the Placencia will be like once all of the construction/renovation is completed!

The food and service at the restaurant on the water were excellent! Stefanie went out of her way to do extra service for us.

Stayed in May 2025

Television reception at night was horrible, as it would freeze permanently. We were only allowed (oddly) one washcloth to share each day. Pier Restaurant Prices were way too high. Shuttle to Placencia Village was only available at certain restrictive times.

The entire staff was so friendly & helpful, especially our Shuttle Driver Ronald. The Pier Restaurant complete remodel was so very well done, with great food & very friendly service. Stunning Pool area. Phenomenal landscaping.

Stayed in February 2025

some staff on bar near pool was rude. But other guy was very polite.

nice place

Stayed in December 2024

Tissue paper, hair dry were missing

Great staff people. Room, bathroom, liners and towel shower are clean. Food excellent quality.

Stayed in August 2024

No guard rails or ramp at reception for older people

Great staff

Stayed in August 2024

No hangers in the room. Coffee maker with only one serving of coffee. For the price I expected I won't need to be calling for coffee and sugar. The young lady in the restaurant did know the difference between instant and perk coffee. Could not explain how dishes were prepared. Sorry I love coffee and food. No notices on emergency plan. Layout of facilities in the room. Nothing to read and the place itself.

Outdoors. Beautiful flora and fauna. Nice pool. Excellent fried jacks and hash browns.

Stayed in May 2024

Dinner menu limited choices with no sides listed on menu. Prices high.

Atmosphere around the beautifully maintained pool was fun for both children and adults. I observed lots of playful family activities.

Stayed in April 2024

The room was small and had a very small bed. The ocean was not clear, but had a weird muddy bottom. But the pool was beautiful. Also they were spraying chemicals to help with the bugs but did this often, which gave me a headache.

Pool and grounds were beautiful and well maintained. Very nice property.

Stayed in February 2024

The wedsite information did not match the practice at the resort. For example, the website said complimentary shuttle to town, but it was 50.00 US.

The food was very good. Pool was excellent. Location was a bit far from other activities. No gift shop.

Stayed in February 2024

My AC didn't work to capacity. TV was broken but replaced, twice. No phone in room, had to ask for one. Parking lot & walkways were flooded. Had to wade to my car. Last day ceiling was leaking.

Always stay here. Staff greets me & are eager to resolve any problems.

Stayed in October 2023

not all inclusive

location, peaceful tranquility

Stayed in June 2023

The food is not very good.

Stayed in April 2023

The resort is a distance from town and without a personal vehicle, it is a little inconvenient (though they do run a shuttle 4x/day). There are 3 dining locations on property but they are all serving the same exact menu. Lots of sargasso seaweed is washed up on the beach even though the staff works hard raking it up every morning. Just something to be aware of pretty much all over.

I was upgraded to a master suite which was very comfy. The staff was great; always friendly and helpful. I loved the excursions booked through them. The meals that I ate on the property were all tasty. The shuttle service into town is very useful. The spa is another great place to be pampered. The pool is also outstanding!

Stayed in April 2023

the Wi-Fi was awful and our room was in the back and smelled if we opened the door

the pool was amazing

Stayed in April 2023

we switch to a different room. The bed was not comfortable at all, and was having problems with the AC.

the pool the restaurant in the atmosphere

Stayed in March 2023

It didn't have a working TV, or hot water in the bathroom sink, or a bath tub like we expected.

Everyone was very friendly.

Stayed in March 2023

Beds were a little uncomfortable and small for two people.

Breakfast was excellent.

Stayed in February 2023

The beds were horrible, they squeeked every time we moved and were to soft for our backs.

The rooms are spacious and clean, the bathroom is big and has a nice waterfall shower.

Stayed in January 2023

the people above us were so loud, and we basically got a “oh well” from the front desk. this kept our 2 babies up all night since we were ground floor under some college kids partying.

excellent for young families, great pool and it was never too crowded.

Stayed in January 2023

They flat-out refused to give me a tax invoice, even after Booking.com's intervention (you connect the dots here 😉) so that 12.5% you pay on top of everything is a rip-off.

The pool was great, as well as the food and the staff. The beach is well tended to look pristine. Great atmosphere all in all.

Stayed in July 2022

we had a great weekend here of relaxation. definitely would come back for another stay

Stayed in October 2022

Restaurant prices are definitely not affordable for locals. Therefore, we had to source dinner and breakfast elsewhere. Actually thought it was intentional to discourage locals. If so it definitely works.

Its location.

Stayed in May 2025

There are no local convenience stores. The closest place is Placencia village - you either take the hotel shuttle, which isn’t the most reliable, or need to call for a taxi. Taxis seemed quite sparse. It is a 25 minute drive to Placencia village. The telephone number for the hotel online doesn’t work - one evening the shuttle didn’t arrive to pick us up at the prior confirmed time, and we couldn’t get through to the hotel to ask for any help. There were a couple of times we were told there are not enough beach towels. Staff trying their best, but do need more training. The showers were very dated, and not comfortable to use.

The resort is beautiful, no denying that! Very clean and comfortable rooms (apart from the shower). They kindly provide drinking water, and tea and coffee making facilities. Food options decent, however better food in neighbouring resorts or in Placencia Village.

Stayed in January 2025

When passing time on the beach, you can't have your own cooler with any drink, the barman pushes you to take it back to the room, despite not necessarily having any beer or alcoholic drink, that was very upsetting and changed the mood for the family. The restaurant doesn't have an ample variety of lunch options, and is quite expensive for the serving.

The location is great, quiet and away from the party noise, great for families trying to spend a nice and calm time.

Stayed in July 2024