Reviews of DoubleTree by Hilton Hotel & Suites Victoria 4 stars
777 Douglas Street, V8W 2B5 Victoria, Canada
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLovely clean and spacious rooms. Friendly, efficient staff from valet staff to check in staff. Liked the welcome cookies, quick valet service and the room was really spacious and clean. Central location was good!
Slightly more expensive than we would have liked.
Thank you for staying with us. We are pleased to hear you enjoyed our friendly and efficient staff and warm welcome cookies! We look forward to seeing you again.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewIt was close to downtown and convenient because there was a Starbucks on the first floor.
The view was worse than expected due to construction work on the neighboring building.
Thank you for staying with us and for taking the time to share your feedback. Unfortunately, there is a building being constructed adjacent to our property however we have no control over that. We are glad to hear you enjoyed your stay otherwise and hope to welcome you back.
Thank you for staying with us and for taking the time to share your feedback. Unfortunately, there is a building being constructed adjacent to our property however we have no control over that. We are glad to hear you enjoyed your stay othe… Show more
Reviewed: 15 August 2025 · Stayed in June 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewIt was a very pleasant stay, it has all the services you might need plus the amenities and I love how friendly and helpful all the staff were. It’s the most convenient location and love the classic Hilton comfy beds!
Minor detail but the coffee cups in our room one day for making our own coffee were dirty so feedback would be to look out for those small details when getting the rooms ready for the next guest.
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewLocation . Cookies
They were told when we checked in that we wanted to split the stay between me and my friend so we could each use our credit card. But when checking out they had already charged my friends card . Not even the card she wanted to use. The one only held for incidentals. We had extended stay so one day our cards to the room didn’t work
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewlocation
The service and the hotel bed were disappointing. The bedding had an unpleasant smell, and the mattress was uncomfortable.
Reviewed: 31 July 2025 · Stayed in June 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in June 2025
Verified reviewlayout of the suit is great.
Thanks so much, we appreciate your positive feedback and look forward to the opportunity to host you again!
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewGreat location and fabulous breakfast.
Price
Reviewed: 16 July 2025 · Stayed in June 2025
Verified reviewGreat location and restaurant / cafe.
Prices for hotels are out of control. It’s insane.
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewNice hotel . The have particularly good bar below with quality food and drinks . Also the strarbucks inside the hotel is convenient. Rooms are quit and spacious . In general a good place to stay
Thank you so much for your kind words and positive feedback! We are delighted to hear you enjoyed our bar, the convenience of Starbucks, and found the rooms quiet and spacious. It’s wonderful to know you had a good stay overall. We look forward to welcoming you back soon!
Thank you so much for your kind words and positive feedback! We are delighted to hear you enjoyed our bar, the convenience of Starbucks, and found the rooms quiet and spacious. It’s wonderful to know you had a good stay overall. We look for… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewBeautiful hotel, great location to the Harbor and shopping. 8-10 min walk to the ferry. Rooms were modern and very comfortable. We stayed in a dog friendly room which was amazing to take our small dog and only have to pay $50+ tax for her stay. We’ve stayed here a few times and will return next year!
Thank you so much for your kind and thoughtful review. We are thrilled to hear that you enjoyed your stay—from our convenient location near the harbor and shopping, to the comfort of our modern, pet-friendly rooms. It’s always a pleasure to welcome returning guests like yourself, and we’re so glad your small dog could join you this time around! We truly appreciate your continued loyalty and look forward to welcoming you back again next year.
Thank you so much for your kind and thoughtful review. We are thrilled to hear that you enjoyed your stay—from our convenient location near the harbor and shopping, to the comfort of our modern, pet-friendly rooms. It’s always a pleasure t… Show more
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewDid not like view blocked construction site
View blocked by construction
Dear Boquist, Thank you for taking the time to share your feedback and for your kind words about our staff, cleanliness, and facilities. We are glad to hear you found our team friendly and your stay comfortable overall. We’re sorry to hear that your view was affected by a nearby construction site. While this is unfortunately outside of our control, we understand how it can impact your overall experience and truly appreciate your understanding. Thank you again for your review. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.
Dear Boquist, Thank you for taking the time to share your feedback and for your kind words about our staff, cleanliness, and facilities. We are glad to hear you found our team friendly and your stay comfortable overall. We’re sorry to hea… Show more