7.6

Reviews of A Place to Call Home

13915 118 Avenue Northwest, Northwest Edmonton, T5L 2M3 Edmonton, Canada

  • Victor

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    The host Peter was very nice and upon arrival he graciously upgraded our accommodations when there had been a mix up.

    We enjoyed our stay.

  • Weiqiang

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
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  • Rory

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    The house manager was friendly and helpful. The home is located very conveniently. The room had a lot of bang for its buck. I’ll stay again my next trip though!

  • Villebrun

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    The location was the key to finding out about...A place to call home....

    The fact that I had to check out just when I really started to feel right at home..... I highly suggest you book a room too...Well done to the management and staff.. Thank-you...and yes I am going to stay again when the opportunity presents it's self.

  • Phichitphon

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review
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  • Akhil

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review
  • Lee

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    Id like to hot tub ..and the bed the house and the back yard . The costs

    I didn't like the lack of communication with on site staff. Or the laundry fees nor the timing in between suite change no air conditioning and or the completely ignorant attitude id received with the cleaning staff at the clairview location

  • Leah

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review
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  • Leah

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review
  • Lamouche

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    The rooms were really nice

  • Anonymous

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    In the beginning it was quite

    Unwanted guest was heavily intoxicated, threatened me , was stomping all over the house , I then a woman started screaming. I went and got a hotel

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  • Joan

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    Price

    Our door being pounded on after we went to bed.The police being called Lack of code being sent out the second night

  • Anonymous

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review
  • Youssef

    Reviewed: 2 July 2025 · Stayed in July 2025

    Verified review
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  • 7.0 Good
    Christine

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review

    Private room

    Public bathroom

  • Joan

    Reviewed: 19 June 2025 · Stayed in May 2025

    Verified review

    Fridge and microwave.

    The stairs to the room were very narrow and steep, no railing at the top and no door on the bathroom.

  • Rebecca

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review
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  • Anonymous

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review

    Very sketchy area, was different address and home from what was posted on booking website. New location address was provided by property owner after I did complete reservation, was totally different place and address it was basement room in very sketchy neighbourhood.

  • Leah

    Reviewed: 8 June 2025 · Stayed in May 2025

    Verified review
  • Car2023

    Reviewed: 3 June 2025 · Stayed in May 2025

    Verified review

    Sunroof/window over the shower was my favorite

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  • Dawit

    Reviewed: 2 June 2025 · Stayed in June 2025

    Verified review
  • Anonymous

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review

    Nothing, unfriendly Confused with the booking, check in has 3 different times . Change the booked room to unkempt room.

    Everything is ZERO

    Property response:

    Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience did not meet your expectations. We would like to offer some clarification to ensure future guests have a full understanding of the circumstances. Each of our rooms has a different check-in time due to the varying turnover and cleaning requirements. In your case, you requested an early check-in, which we accommodated to the best of our ability. Upon arrival, you expressed dissatisfaction with the room you had originally booked and requested to be moved to a different room that was already reserved by another guest. While we did offer to arrange this change for an additional fee—intended to fairly compensate the other guest who would have been displaced—you declined this solution. We understand that travel can be stressful, and we always strive to resolve conflicts with fairness and professionalism. However, in this case, the situation escalated to the point where multiple members of our team, including the host and property owner, were contacted repeatedly and in a manner that they found to be harassing. We also noted that your booking did not mention you would be traveling with young children, which is important information for us to ensure proper accommodation and comfort for all guests. While we regret that your stay was not enjoyable, we stand by our commitment to fairness and transparency in dealing with all of our guests. We wish you all the best in your future travels.

    Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience did not meet your expectations. We would like to offer some clarification to ensure future guests have a full understanding of the cir… Show more

    A Place to Call Home
    27 May 2025
  • Nabozniak

    Reviewed: 26 May 2025 · Stayed in April 2025

    Verified review
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  • Leah

    Reviewed: 23 May 2025 · Stayed in April 2025

    Verified review
  • Showing 1 - 25

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