9771 Herbert Road, V7A 1T6 Richmond, Canada
#10 of 46 B&Bs and inns in Richmond
Guests' ChoiceBased on 85 hotel reviews
9.2Cleanliness
9.3
Comfort
9.3
Location
8.5
Facilities
9.2
Staff
9.3
Value for money
8.7
Free Wifi
9.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 5, 2025
Victor
SpainEverything was good
Big room, clean and with commodities. Super big bed.
Stayed in September 2025
Reviewed: August 30, 2025
Yan
CanadaThe owner is so helpful and the location is so awesome. We had good living experience and will come back next time.
Stayed in August 2025
Reviewed: August 24, 2025
Mavi
JapanThe room was pretty hot. I had the fan on most of the time.
My stay at this place was incredibly pleasant. The host was exceptionally friendly and accommodating, making me feel very welcome. Located in a beautiful, serene, and safe upscale neighborhood, I felt completely comfortable walking around. The room was exactly as described, very clean, and had everything needed, including a microwave, refrigerator, coffee machine, and complimentary water/coffee/tea. The lock and security chain on the door added an extra sense of safety. Its proximity to the airport was perfect for my early flight. A convenient 10-minute walk led to a plaza with a supermarket and restaurants, and the bus stop was 7 minutes away. Highly recommended for a comfortable and convenient stay!
Stayed in August 2025
Reviewed: July 30, 2025
Vandine
CanadaNothing.
There was no breakfast. The room and bathroom were spacious and lovely. Beautiful neighborhood.
Stayed in July 2025
Reviewed: July 21, 2025
Yikang
United StatesThe community is very quiet and safe. Restaurants and grocery stores are within the walking distance. Besides, the place is not far from the Richmond center where I can access the shopping mall, library and the skytrain to downtown.
Stayed in July 2025
Reviewed: July 8, 2025
Penny
United KingdomI can’t think of anything I did not like.
The room was big and the bed was very comfortable. The shower and toilet all,good. I had good tea and coffee making facilities. The area was very peaceful and quiet at night so was able to sleep well. Andrew the owner and his son were very welcoming and friendly and helpful. On arrival I immediately felt welcomed.
Stayed in July 2025
Reviewed: June 27, 2025
Carole
CanadaNo complaints at all!
The room was super-clean and comfortable, and it had nice touches - a microwave, coffee maker and a TV. They were all more than I needed, but I might use them on a return visit (and I will definitely be back!). The private bathroom was a plus. Jennie and her family were friendly and helpful, and made me feel welcome.
Stayed in June 2025
Reviewed: June 25, 2025
Chris
AustraliaClean big room and comfortable bed Nice n quiet property Friendly host
Stayed in June 2025
Reviewed: June 10, 2025
Zeev
IsraelNice, spacious and a very clean room & bathroom. Nearby a shopping center with few restaurants. Warmly recommended.
Stayed in June 2025
Reviewed: December 18, 2024
Donabella
CanadaNone
Neat and clean
Stayed in December 2024
Reviewed: November 17, 2024
Andrew
ChinaRichmond has an uneven taxi service. Either pay $35 from the airport or take one's chances hailing a cab from the Brighous3 Skytrain station 3 km away. ($11). Even though use of the Kreug coffee dispenser was demonstrated to me, in practice, it failed for me in the morning. Consider maintenance or replacement.
This, by chance, was a return visit for me - as the fairest accomodation choice in Richmond. Location was pretty good (near the airport) after a long flight. Host's son carried my bags up stairs which was appreciated. Had good privacy and the big bed and en suite bathroom made my stay very comfortable.
Stayed in November 2024
Reviewed: November 17, 2024
Yin
MalaysiaRoom is warm and host is friendly
Stayed in November 2024
Reviewed: October 30, 2024
Aiwen
ChinaThe location, it's somehow far away from the downtown, no subway or light rail station nearby.
A quiet room in a safe neighborhood at a budget price. Esp.,the host was welcoming and very kind. Knowing that I was in a hurry to catch a shuttle bus, he got up early and drove his car sending me to the bus stop a long way from the residence.I was greatly indebted to him for this kindness.
Stayed in October 2024
Reviewed: October 19, 2024
Zakkry
United StatesGorgeous quiet room in a safe and luxurious neighborhood and home. The hosts are wonderful! I loved to have the privilege of staying here. Being close to the amazing food options of Richmond was such a treat. I recommend anyone to stay here for their travels. Oh and by the way the room was extremely clean! Impeccable! And very comfortable bed!
Stayed in September 2024
Reviewed: October 1, 2024
Margaret
CanadaLocation awkward for public transportation A micro fridge with real milk would be a lovely addition
Very welcoming, kind host. Room was very clean and provided coffee Nespresso machine, tv and microwave Bed very comfortable Bathroom spotless Only negative is that the location is a bit awkward for public transport but if you’re ok with a cab or if you have your own vehicle it’s an excellent choice
Stayed in September 2024
Reviewed: September 4, 2024
Ibrahima
CanadaNothing. Everything was perfect
Very clean and the host was very nice
Stayed in September 2024
Reviewed: August 30, 2024
Charles
United StatesMissing stirrer n milk for the coffee
Clean n quiet with comfortable bed
Stayed in August 2024
Reviewed: August 9, 2024
Alison
CanadaI was very impressed with everything. Highly recommend.
Kind hosts. Beautiful, spacious room with thoughtful and useful amenities like coffee maker, fridge, microwave. Very comfortable bed. Great shower. Very quiet, pleasant neighbourhood. Skytrain station just a 10 minute bus ride away. And local shopping with grocery store, coffee shop, and a selection of small restaurants just a 10-minute walk away.
Stayed in August 2024
Reviewed: August 6, 2024
Hao
TaiwanNone.
A comfortable bedroom with private bathroom.
Stayed in August 2024
Reviewed: August 1, 2024
Yew
MalaysiaCleanliness for TV rack and drawers could be improved. Daily coffee pods supply would be good for weekly stays.
Comfortable bed, good shower, quiet and safe location, slipper provided, bus stop and grocery store nearby.
Stayed in July 2024
Reviewed: June 13, 2024
Luong
Canadan/a
It was safe place
Stayed in June 2024
Reviewed: May 28, 2024
Charmika
United StatesVery nice place clean nice coffee maker in the room with microwave and refrigerator and nice host family
Stayed in May 2024
Reviewed: May 9, 2024
Xinze
CanadaVery clean and comfortable room. I had very pleasure experience with house owner!
Stayed in May 2024
Reviewed: March 21, 2024
Ivan
UkraineEverything was great. Incredible accommodation, wonderful hosts. Thank you so much!
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content