No coffee available in the room. Lots of snacks, full fridge and tea all available for a price.

Stayed in September 2025

The pillows were too soft. There was an eventb on the roof top the night we wanted to go to the bar which was dissapointing. We went later so enjoyed the experience but without a drink.

Design of the foyer, bar area and rooftop was excellent. The rooms also.

Stayed in September 2025

Location and staff

Stayed in September 2025

Location and staff

Stayed in September 2025

Great environment. Nice and friendly staff. We were offered two free drinks as it was my partner's birthday.

Stayed in August 2025

Fantastic location, lovely restaurant, stunning architecture.

Stayed in August 2025

The room was a little small for the price.

Breakfast lounge is a great environment, got a coffee to go and it was very good quality. We went to Alder for dinner and the food was exceptional!

Stayed in August 2025

It was close to the waterworks food hall which was very convenient

Stayed in July 2025

Some amenities could be a bit better, but overall very little to complain about.

Nice location. Most things within walking distance. Modern, industrial hotel, with a nice vibe. Staff polite and helpful.

Stayed in August 2025

N/A

The ACE is centrally located. It is very aesthetic and very well maintained. The amenities are excellent, the rooms have large windows with abundant natural light and the bed is super comfortable. The front staff folks maintain the perfect balance between professionalism and friendliness. The rooms are clean and when we had an issue with the sink being slow to drain, it was immediately rectified. Although the lobby is loud at nighttimes on account of long queues for the rooftop bar, our room was quite and peaceful. We were also able to get brunch reservation at Alder (where they had amazing live music on Sunday might I add!)and the food was delicious and service was excellent

Stayed in August 2025

Overall experience is on the pricier end of things. Benefits program could be more transparent. No USB-C ports in rooms.

Stellar staff, great comfort and design. Good coffee and food. Location is convenient with close access to Waterworks food court and walking distance to shops on Queen Street. Small park right across that is good for families. Gym is small yet well equipped.

Stayed in August 2025

Nothing

Modern, clean. Friendly staff. Great view of area due to huge windows

Stayed in August 2025

Some noise from the bar and other guests

Stylish interior, great customer service and nice bar and restaurant

Stayed in August 2025

Did not have breakfast but location excellent

Stayed in August 2025

Honestly nothing. The lift lobby is a little dark but we're looking for faults here.

The rooms were a good size and really comfortable with unique features like the record player and staff picked records. Very clean all the amenities you need. The roof top bar has a great vibe and good cocktails. Location perfect with the Waterworks food hall across the road for a great selection of food and coffee.

Stayed in August 2025

There was a party on the 14th floor until past 0:3:00 am - we should of been offered a significant rebate or room on another level. We were on 13th floor.

Nice urban vibe

Stayed in August 2025

Amazing design, I love the color they chose, and the lobby is definitely stunning!!!! Got a chance to try their restaurant downstairs, and the food is amazing, really feel like home staying there.

Stayed in July 2025

That you had to pay for tea and no coffee in room. Tea and coffee bags should be complimentary.

Breakfast was great and reasonably priced.

Stayed in July 2025

Nothing

Location, nice staff, great design, clean rooms

Stayed in July 2025

The only thing that was not great was that our window looked directly into another building, and the non black out curtain did not go all the way down, so there was a serious lack of privacy.

The staff were great at check-in. We got lucky, and they were able to accommodate an early check-in, which we appreciated. The restaurant and lobby bar were great, the rooftop was amazing, and it was fun late at night with live music. Central location, comfortable beds, and clean. We would stay again for sure.

Stayed in July 2025

Beautifully presented and the staff were so friendly and helpful. Our last dinner at the hotels’s restaurant was stunning!

Stayed in July 2025

Location is amazing. Close to everything, with good public transport nearby. Amazing staff. One of the rare rooftop bars in Toronto. Such comfortable bed. For European travellers, they have non detachable showers.

Stayed in July 2025

Nothing

Staff were helpful upon arrival and even let me check in early as the room was already available. Just opposite is a nice little park and a food hall which I tried out. The downstairs lobby has coffee which I had in the morning a couple of times as well. I walked all around Toronto when I was there and it was only about a 20 minute walk to the city centre. There are a lot of bars and coffee places nearby and not that far from some retail areas like The Well or a longer walk to Eaton Centre. My room had a good view over the park and as well.

Stayed in July 2025

No complimentary water in the room. Wasn’t a fan of the breakfast choices

Excellent location. Very clean comfortable hotel. Staff super friendly and helpful. The almond croissants in the lobby for breakfast were spectacular.

Stayed in July 2025