Reviews of Adara Hotel 3 stars
4122 Village Green, V0N 1B4 Whistler, Canada
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewThe soaps they used in the shower were all top tier. Smelled so good.
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in July 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewCheck-in was scheduled for 4 pm, but we didn’t receive our room until 4:15, which wasn’t ideal after a long day of traveling. The parking was also a challenge since we weren’t given our slot number right away, and after taking the time to park in a very tight space with buckets everywhere, we were told we had to move bc they forgot to tell us the number. The room could have been cleaner, with hair left on the counter, likely from being rushed to get it ready. The check-in process itself also felt longer and more complicated than my last visit, which had been much smoother. I usually enjoy staying at the Adara, but this experience fell short of expectations
Dear Angie, Thank you for taking the time to share your feedback. I'm truly sorry to hear that your recent experience with us fell short of expectations, especially given your previous positive stays at the Adara. I sincerely apologize for the delay in receiving your room and the challenges you encountered with parking. We understand how important a smooth and timely check-in is—especially after a long day of travel—and regret that this part of your stay was frustrating. Additionally, the condition of the room is not reflective of our usual standards, and I will be following up with our housekeeping team to ensure such oversights are addressed immediately. Your comments about the check-in process are also noted, and we will be reviewing our procedures to better streamline guest arrivals moving forward. We truly value your loyalty and are disappointed that we didn’t deliver the level of service you’ve come to expect from us. I hope you’ll give us the opportunity to welcome you back and provide the seamless and comfortable stay you deserve. Warm regards, The Adara Team
Dear Angie, Thank you for taking the time to share your feedback. I'm truly sorry to hear that your recent experience with us fell short of expectations, especially given your previous positive stays at the Adara. I sincerely apologiz… Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewClean good location comfy
Hi Sandra, Thank you for your kind words! We're glad to hear you found the place clean, comfortable, and in a great location. We hope to welcome you back again soon! Best regards, The Adara Team
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe hotel was very clean. The staff was very professional and respectful.
Hi Supreet, Thank you so much for your kind feedback! We're thrilled to hear that you found the hotel clean and our staff professional and respectful. Providing a welcoming and comfortable experience is what we strive for, and it's always great to know we delivered. We hope to see you again soon! Warm regards, The Adara Team
Hi Supreet, Thank you so much for your kind feedback! We're thrilled to hear that you found the hotel clean and our staff professional and respectful. Providing a welcoming and comfortable experience is what we strive for, and it's… Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewGood location Clean Nice pool
Front desk staff were very unhelpful
Hi Sofia, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the location, cleanliness, and our pool — but we're truly sorry to learn that your experience with our front desk staff didn’t meet expectations. This is not the level of service we aim to provide, and your comments have been shared with our team to ensure we address this and improve moving forward. We appreciate you bringing this to our attention and hope you'll consider giving us another chance to offer the warm and helpful service we're known for. Best regards, Gurkirt | Front Desk Lead
Hi Sofia, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the location, cleanliness, and our pool — but we're truly sorry to learn that your experience with our front desk staff didn’t meet expe… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe staff were very helpful specifically the Irish woman on reception (apologies didn’t get a name) and ed behind the bar. Room was very comfortable and clean.
Thank you so much for your kind words! We're delighted to hear that you had a comfortable and enjoyable stay with us. It's great to know that you found the room clean and comfortable, and that our team was helpful throughout your visit. We'll be sure to pass on your compliments to them. We truly appreciate you taking the time to share your experience and hope to welcome you back again soon! Warm regards, The Adara Team
Thank you so much for your kind words! We're delighted to hear that you had a comfortable and enjoyable stay with us. It's great to know that you found the room clean and comfortable, and that our team was helpful throughout your v… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewSmall hotel, comfortable rooms with great bedding and pillows
Parking
Thank you for your feedback! We are glad to hear you enjoyed the comfort of our rooms and bedding. We do apologize for the parking inconvenience, and we will look into ways to improve this for our future guests. Your input is truly appreciated!
Thank you for your feedback! We are glad to hear you enjoyed the comfort of our rooms and bedding. We do apologize for the parking inconvenience, and we will look into ways to improve this for our future guests. Your input is truly apprecia… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewIt’s very easy for everything’s and also nice 👍 one too.(comfy for us.
Reasonable and easy to access for everything’s 🥰💗👍..
Thank you so much for your kind words! We're thrilled to hear that everything was easy and comfortable for you. It’s great to know you had a nice stay with us. Hope to welcome you back soon!
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewIt was much nicer than we expected for the cost. The room was huge and it was 5 minutes from the centre of town. I didn't try the pool and sauna but it looked very nice.
The shower was a bit weak for such a lovely room.
Hello Justin, Thank you for the kind review. We're so glad you enjoyed the spacious room and our location. Sorry to hear about the shower pressure — we’ll make sure our team looks into it. We hope to welcome you back again soon. – Vanessa Front Desk Adara Hotel
Hello Justin, Thank you for the kind review. We're so glad you enjoyed the spacious room and our location. Sorry to hear about the shower pressure — we’ll make sure our team looks into it. We hope to welcome you back again soon. – Vane… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewlocation was great, right in the Village
room was nice but a bit "sparse"
Hello Vince, Thank you for your review! We're happy you enjoyed the location and liked the room. We appreciate the note about it feeling a bit sparse — your feedback helps us improve. Vanessa Front Desk Adara Hotel
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGreat position, nice and spacious room
Hello Elena, Thank you for the great review! We're glad you enjoyed the location and found the room spacious. Hope to welcome you back again soon. Vanessa Front Desk Adara Hotel
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe hotel was in the village.
There is a busy nightclub in the hotel.
Hello Nicole, Thank you for your feedback. We're glad you found the room clean and enjoyed our central village location. As we’re right in the heart of Whistler, some noise is to be expected, and we do mention this on our website to help guests prepare. We appreciate your understanding and will continue working to improve the experience for everyone. Vanessa Front Desk Adara Hotel
Hello Nicole, Thank you for your feedback. We're glad you found the room clean and enjoyed our central village location. As we’re right in the heart of Whistler, some noise is to be expected, and we do mention this on our website to he… Show more